• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,373
Neutral
177
Negative
442

Instant Feedback

40,733 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user jordanc772
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Super fast shipping and a wealth of goodies for the Jeep will keep me coming back for years!

Reason I chose this business:

I liked the website layout and ease of use over other similar sites.

Thumbnail of user chrisb4510
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Great product and fits perfectly. Insulates both sound and temperature.

Thumbnail of user michaels13624
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Customer service excellent….ordered console an it was shipped next day…app is easy to use

Thumbnail of user asiere
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Good overall, quick and easy to buy, the products arrived as per the order confirmation and they are what I expected. I would recommend based on a good experience.

Reason I chose this business:

Products that Iw as looking for and easiness to navigate the website

Thumbnail of user tims2217
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Good product with easy install. Only issue was missing 2 bolts for clear plastic cover.

Thumbnail of user paulm5595
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Ordered a set of headlights for my 2013 JK best headlights I have to date. Awesome product was delivered super fast and on time. I will definitely be ordering my next set of headlights from extreme terrain!

Reason I chose this business:

Wanted to buy something here in the USA, not overseas!

Thumbnail of user tammyd793
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Ordered side steps and cargo mat. Everything shipped quickly and came in great condition.

Reason I chose this business:

Product availability

Thumbnail of user markp3647
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Received in three days. Took 1 hour to add on to my truck. Very easy. Easy directions.

Reason I chose this business:

Best price for product.

Thumbnail of user tylerp593
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

100% satisfied with the barde bumper. Makes the truck look meaner then the stock bumper. Some scuffs and scrapes from shipping but overall very happy.

Reason I chose this business:

Was scrolling the internet looking for upgrades and accessories, really liked all the products you offered.

Thumbnail of user rault93
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

An easy and affordable option, competitive pricing and professional service

Reason I chose this business:

Great prices for the product

Thumbnail of user claytonr143
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Open box was like new. Looks strong and works perfect. Had to paint because it'll rust.

Reason I chose this business:

Fast shipping and easy to find what I need for my jeep wrangler.

Thumbnail of user valentinr30
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Best deal love your open box items will keep an eye out for more

Reason I chose this business:

Because they had an awesome deal on something I wanted

Thumbnail of user chrisa2382
1 review
0 helpful votes
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September 10th, 2024
Verified purchase
• Updated review

Good so far, we will see how the product and installation process goes.

Reason I chose this business:

Best price for my system.

Good so far, we will see how your shipping goes
September 2nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Best price for my system.

Thumbnail of user vickiec358
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Easy online ordering and fast shipping. Will order from you again.

Thumbnail of user randalls546
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Fastest service out there when I need parts and have purchased from them before

Reason I chose this business:

Returning customer

Thumbnail of user chrisb4511
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Well done great description fair price have bought many products in the past

Thumbnail of user raymondd676
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

The ordering. Process was effortless and the delivery as expected

Reason I chose this business:

Extreme Terrain had the products I wanted.

Thumbnail of user gordoni35
1 review
0 helpful votes
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July 20th, 2024
Verified purchase
• Updated review

Worked with a few vendors and this is by far the best I've had so far. Great service for even those serving overseas.

Reason I chose this business:

Ran into it shopping around and chose it because or APO shipping, discounts, and the inventory available.

Just Wow!
July 14th, 2024
Verified purchase
• Previous review

Outstanding selections, great platform that recognises and recommends exactly what you are looking for. Fair prices, awesome discounts and fast service. My number one place to shop for my Willys.

Thumbnail of user jovanyf4
1 review
0 helpful votes
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September 9th, 2024
Verified purchase
• Updated review

So much trouble trying to order something 3 times and each time became more difficult.

Reason I chose this business:

Heard good things from a few friends but definitely cannot relate.

3rd time having to order this product due to not enough...
September 1st, 2024
Verified site experience
• Previous review

3rd time having to order this product due to not enough verification. Apple Pay is very annoying on this site

Thumbnail of user scottw2766
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Everything arrived as expected. Cant wait to install and get back on the trail.

Reason I chose this business:

Ease of ordering and delivery.

Thumbnail of user marlinb46
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Extreme Terrain, components were exactly what I was looking for

Thumbnail of user keithj623
1 review
0 helpful votes
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September 9th, 2024
Verified purchase
• Updated review

As advertised, good price, excellent shipping. Love it! Happy Camper

Reason I chose this business:

Ease of site use, and great price

Easy to cruise!
December 6th, 2022
Verified site experience
• Previous review

Easy to cruise! Help is great! Good job people!

Reason I chose this business:

In the need of broken tail light assembly...S/H's parking at work

Thumbnail of user williamp4049
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

I had an.
Excellent experience with this company and I.Would strongly recommend them.

Reason I chose this business:

I was searching online and saw their ad.

Thumbnail of user michaelz1489
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Great experience. The site is right on with suggestions based on vehicle model. Order came quickly...great product.

Thumbnail of user tonys2109
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

I paid for my order but it takes 10 days to process it and receive it! Not happy at all!

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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