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Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,733 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
Your website is incredibly easy and helpful when searching for what I need/want. The shipping prices to hawaii is really the biggest reason I haven't purchased much from you. I could of easily purchased over $3k worth of parts. But the shipping cost was the deal breaker.
Availability
My order was messed up for multiple days and it was a whole big deal playing phone tag for 3 days and my package being 6 days late but the people on the phone were very helpful and respectful and they managed to figure it out
Purchased the Mopar Side Step Mars for my wife's 2024 RHD 4door Jeep Wrangler and the are amazing and the fit like a glove. Installation was probably the easiest mod to any vehicle I have ever done. They look great, work great and just simply are great :)
Have ordered from here before for my Gladiator and was very pleased.
I will continue to shop here. Great products with accurate information about vehicle fit. Also excellent customer service.
It's been easy to order and I should receive all items within two days.
The representative I worked with was excellent and well informed!
Price and service as well as delivery timeframes.
Need to return item don't not fit my 2021 tundra the fittings are different then the item want to order LED bulbs but waiting on refund so I can order from my cart thank you
Word of mouth
Hi Anthony,
Sorry that your lights did not work out, I have left you a voicemail letting you know that your refund has been issued.
Please let me know if you have any questions or if you would like to discuss your feedback.
You can reach me at EXT 1257. Have a great day!
Amy
Great product and very well made! Easy to install and looks great!
First thing I noticed was the name on the step bar. Looks cheap. Not what the pic shows when I ordered it. JEEP would've been ok. Im not into the look of bumper stickers and logos,
Saw the catalog and looked
Tom,
Really sorry that the logo was on your side step bars and you did not expect it to be.
I left you a voicemail and I hope that you will return my call if you have any questions or if you would like
To discuss your experience.
Thank you for reaching out about this and for your first purchase with us.
Much appreciated.
I hope to hear from you soon.
Amy
Parts always on back order almost not worth the hassle and wait
I don't know why
Both arrived on time but neither one had any installation instructions. Quality seems very good.
These brakes are second to none in performance. I will never buy a different kind of brakes. If you have big tires and need a little extra stopping performance, get PowerStop. You won't regret it
Extreme terrain makes everything simple and easy and usually in stock
Easy order, will see how shipping goes... best part is when you call them, you actually talk to a real person... which is shocking these days, so I like that a lot.
Shipping was on time and the updates were on point keeping me informed
I had purchased the top of the line drag link from steer smart. The JKS quick sway bar disconnects don't work with the track bar relocation bracket. The mounting doesn't work. I had asked about a drag link that may work with the track bar relocation bracket but didn't get a response back. Only trying to complete the job so I can get the jeep back on the road. Just wanted to know what sway bar disconnects work. And got no response
Because I was told I could purchase the Yeti XD drag link
Thank you for reaching out Mike about your drag link from steer smart.
I tried to reach out to you over the phone, sorry I missed you.
Please let us know if you would like assistance or have any questions.
You can contact me at EXT 1257.
We would be happy to help you located sway bar disconnects that would work.
Have a great day!
Amy
Easy too navigate through topics, many options! **************""5""5""5"5""5"5""5""5"5"4"55""5"**************"5
Most modi options available!
Was having trouble getting my veteran discount to apply. They called me on July 3 and everything was taken care of. Very pleased and thanks.
Order came very fast and parts were easy to find and price was good.
I found exactly what I was looking for. It arrived even before they expected and I have it installed already.
Because you had what I was looking for
Parts were delivered quickly and just as ordered. Thank you. Chuck
Excellent service and fast delivery, definitely recommend this site
Fast and easy. Found everything I was looking for and more..
Bunch of tundra accessories I needed.
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Hi Andrew!
Really sorry that your experience was frustrating, and I am glad that we were able to assist you with this and help get your order for your 2007 Wrangler out to you as
Soon as possible. I hope that you will come back and leave reviews on your items, we would love to hear your feedback.
If you have any questions or if you would like to discuss this- just let me know.
I'd be happy to speak with you.
Have a great day!
Amy