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Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,733 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
Yet to have a concern when ordering with Extreme Terrain. Always prompt with answers and delivery.
Fair pricing and fast delivery
Easy use of website and service is always excellent! Product arrived right on time and in wxcell NT condition.
Previous experience.
Fast shipping with great communication from start to finish.
Had the OE parts that I needed for my Jeep at a fair price.
I have not received my order yet I am incessantly bombarded with promotional emails with the subject line: "Regarding Your Order." This is misleading and quite annoying, please stop! It's very unfortunate that such a streamlined purchase experience is negatively impacted with this conduct. Do better!
Easy purchase. Correct part. Fast delivery. Greta service. Thanks!
Reasonable price and reputable company.
Everythin was good. Delivery on time and everything packed and protected very well.
Thank you…
Because I find more option, better desing and manu other option.
Paid for 2 day shipping with an expected arrival date two days later from the time of order. 24 hours later still only at the label created step on FedEx. Maybe it will miraculously update overnight and the part will show up on time. If not my plans to work it on a day off are diminishing and if it doesn't show up as expected might as well paid for standard ground.
Hi Nathaniel!
Really sorry for any delay you experienced with the shipment of your Dana 35 Rear Axle Shaft Outer Seal.
As I reviewed in the voicemail I left you- I issued you a $10 store credit voucher that you can use on your next purchase with us.
Please call me back if you have any questions or if you would like to discuss your feedback.
Thank you for reaching out.
Amy
EXT 1257
Did an outstanding job helping me figure a dilemma i made. And helped me figure it out. Answered my question
Pleased with the ease of ordering and quickness of the delivery.
Steering stabilizer.
Came as described, packaged very well! Will be ordering more items soon.
Family member referred me.
Sam D. Really helped me out!
Thank you. Great customer service.
Order was fast and delivered as described, now my tundra looks so much cooler
When someone makes an order you don't ship one package UPS and the other FEdEx I've worked in shipping for 25 years and I would never brake a shipment up with out customers requesting it now I have to wait another day for the most important part tanks not
Everything was super simple as far as ordering online and we received the product in 2 days. The mesh top was exactly what we needed and we will likely buy more in the future.
Returning customer. We always love the items we receive.
I can't believe this price for tinted upper door skins! Thanks extreme terrain for making these affordable!
Looking for replacement door skins. (Windows)
Great experience! Will be back! Shipping was super fast! Great product
I was not happy to find out I have to buy a $125+ adapter to make the cover work.
Bought many things before-Great stuff for my jeeps!
Jeremy from customer service was very helpful in helping me with my order exchange for a damaged item.
I was not expecting that fast of delivery. Was super surprised when my package showed up early.
Confirmation of fitment
This is my first purchase and so far so good. Everything was delivered in tip top shape.
I just purchased my first Jeep and I am upgrading it to my liking
I received my merchandise very quickly and was very pleased!
I have a Jeep Wrangler and they cater to those needs.
The worst experience I have ever had with an online store, was extremely rude customer service, never got the product, and money was sent back 3 weeks after the claim with PayPal's help, do not trust a purchase with Extreme Terrain unless you are protected with a 3rd party.
Tip for consumers:
Problems are expected, but being rude and unprofessional it's not.
Products used:
Track bar
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Hi Tim!
Thanks for your feedback! Really sorry about the emails. If you no longer wish to receive emails you can scroll down in the email and click "unsubscribe".
I tried to reach out to you and I am so sorry I missed you.
How do you like your Raxiom Axial Series LED Daymaker Headlights?
Feel free to contact me if you have any questions and have a great day!
Amy
EXT 1257