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Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,733 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
Your sales rep was extremely helpful and professional appreciated how she was so helpful
Easy to use and what i needed
The product arrived in excellent condition, now I just have to install it. Shopping on the website was easy.
Excellent selection.
No better way to spend on a sunday.
Have order multiple times and always a good experience. Shop with confidence.
Great n quick shipping. Everything I'm looking for in one place
Exactly what it claims to be. Easy install, got rid of factory rake. Rides nice and looks great.
Price, customer service, and lots of information supplied on website.
Band for the buck was nice and quick delivery with many updates.
Good selection
The power lift a top was very easy to install and even more easy to use.
Provides most inventory for Jeep parts over other suppliers.
Products have been better then expectations. The front and back bumper are heavy duty and Grille fits like a dream.
Easy way to make your Jeep the way you want to.
I went to the website, found some 3D lights I wanted for the grille in my Bronco. I looked and they said they has them in stock. I didn't see anywhere that they were drop shipping them from the manufacturer (meaning they don't have these in stock on a shelf). I placed my order and paid. They accepted my order and took my money. They sent me an email srsting they got my order. Then they send me 4 more emails trying to get me to buy more, give a review and something else but I couldn't figure out what. I waited 2 days and watched nothing on my order change, I reached out and asked, how long it take for an order to ship out. They then informed me, they contacted the manufacturer and the lights aren't in stock and might not be back in stock till July 26th. I made my purchase on July 8th. Why didn't it say they weren't in stock then. I went to the website today after these issues and looked and they still show in stock. I asked for an immediate return credit as I don't like to work this way. If I would have been told they drop ship and get their product from the manufacturer and that they have no stock of their own, I might not have purchased but at least that was my decision to make, not them taking my money and then waiting f weeks to get what I paid for. Because of this i am currently working on my refund and I will NEVER use Extreme Terrain or any of their companies because to me this is just poor business and poor communication with a customer. And it's too bad because I was looking forward to more purchases.
When i ordered the soft top if i ordered in the next hour if will be delivered on saturday i needed the top right away, as my top was damaged i park my jeep out side and it there was to be heavey rain comeing the top did not show up saturday i had to buy a used 1 form a junk yard the top showed up thursday 5 days late
Website navigation was easy. Found exactly what I was looking for.
Product choices and good shopping history in the past.
Said i would get a $50 discount and it was never applied on an order of $600 and also a previous order.
Hard to say good things when i spent $900 and was cheaped out on $50 coupon!
No it's not the most expensive, but it's quality, it's fun, fast shipping as always.
Never disappointed.
Ordered and they arrived 4 days later. Zero complaints, love them.
Price, quality, website is great.
Bought a replacement hood for a 2022 bronco and the fitment was excellent. Fast shipping as well!
Hard to find items are readily available on your site with affordable prices! Fast and accurate delivery.
Availability of parts
Product was exactly as described and shipped as anticipated
Not easy to install. But well worth it. All the pulling,pushing. Stretching Made a nice look. Perfect fit. Very impressed.
Choice. And price. 👍🏼👍🏼 and bought my dual exhaust system from extreme terrain. I was very impressed.
From order to delivery and installation everything thing was great.
Price and ship times!
Happy with my purchase
Best price I could fine, fast shipping and awesome quality
Very pleased with how quickly I got my order. Great service thanks
Used Extreme Terrain several times. Great service
Used Extreme Terrain several times. Great service
Excellent! Easy ordering, easy delivery. Excellent service!
Found on email.
There always prompt and never fail if so they back it up 100. Great company to buy from
Best prices all around
Easy to order and easy fast shipping. Rack hasn't been installed but looks nice in box
Extreme terrain has nice products and affordable prices
Extreme Terrain has great products in stock at reasonable prices. Shopping was fast and free!
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Hey James,
Sorry I missed you, I just left you a voicemail apologizing again for not receiving any communication on this order and for any misleading emails received. We try to obtain the most updated information from our suppliers with 3rd party orders but sometimes we are not notified within a timely manner. I do hope you will give us another shot and we can earn your business. If you need any further assistance please feel free to give me a call at ext 1896.
Thank you and have a great day!
Allison P.S.- Your voicemail almost had me!