• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,363
Neutral
176
Negative
440

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user toma1296
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Good sturdy product. Fast shipping. Works very well. Easy installation, lots of flexibility for positioning, looks professional and I did not have to take the dashboard apart.

Reason I chose this business:

Only place I could find that offered a product for my vehicle.

Thumbnail of user johnh10469
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Great products, fast shipping never been disappointed!

Thumbnail of user ivanp336
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Amazing part 👏 simple and effective.
Great material, strong.

Thumbnail of user charlesh3380
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Parts arrived sooner then expected and fit perfectly, no issues

Thumbnail of user jeffreyc1692
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Excellent customer service. They answered all my questions and worked a small discount for me on the parts I ordered!

Thumbnail of user scottr2623
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Easy to Navigate through the website and easier if your logged into your account.

Thumbnail of user chrisd2633
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Everything went well and was shipped and also received on time.

Reason I chose this business:

Only on that I could find that make a light bracket for the back of the Jeep.

Thumbnail of user joshuap875
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Great place to order from received my product and installed it and it was easy all around a great experience

Thumbnail of user joele239
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

I ordered bug guard for Tacoma. Rec'd soft top for wrangler. Eventually rec'd bug guard but it had several scratches and 2 blemishes.

Reason I chose this business:

Found it doing a google search for a bug guard.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

So sorry about your experience with your bug deflector Joel.
I see this has been resolved for you but if you would like to
Discuss your feedback you can contact me at EXT 1257.
I would be happy to speak with you about it.
Have a great day!

Amy

Thumbnail of user kenneths2119
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Great lights to replace the originals. Easy to find what I wanted on the site and fast shipping

Reason I chose this business:

Easy site to use, good pricing

Thumbnail of user wesleym327
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Great product, worked great and runs 10 degrees cooler. Fit as good as OEM, had to trim the top radiator hose

Reason I chose this business:

Best products for what I needed

Thumbnail of user tobyh129
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Received items when promised. Items fit perfect and highly recommend this company. Will definitely buy from again

Thumbnail of user renes311
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Great stuff fast shipping and great customer service definitely the place to order all your jeep parts

Thumbnail of user wallyv9
1 review
0 helpful votes
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June 9th, 2024
Verified purchase

FedEx continued to damage the purchased product….Extreme Terrain was very helpful and continued to meet the needs of the customer! No questions asked other than proper documentation!

Thumbnail of user robertm7802
2 reviews
0 helpful votes
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May 15th, 2024
Verified purchase

My wife just purchased a Jeep Wrangler and wanted to add a few of her own personal and functional touches. The process was very easy and so far, her received orders have been packaged very well and do exactly what she wanted. I had to reach out via chat to determine the right size for one of the items and the person was very professional and even offered to call me to work through any additional questions. At the end, he even provided his direct extension of I needed to call in an order. Very white glove treatment.

Reason I chose this business:

I’ve looked on the site for information on options for my pickup and have been happy with the assortment and pointed my wife here as well. I also appreciate the recognition for our present and former service members and public safety personnel.

Thumbnail of user stevet1659
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

RedRock Tonneau Cover; Black Diamond (97-06 Jeep Wrangler TJ, Excluding Unlimited)
SKU: J*******
Price: $75.99 Qty: 1
1Z59FV*******798 in this order this article was not present I am waiting to hear from you

Thumbnail of user jimg1970
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Took about an hour to install, looks and sounds great. Not too loud, but you know it's there.

Thumbnail of user chrisa2340
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

Thank you for the first responder discount. My experience was I ordered it, it got delivered, I installed it.

Thumbnail of user lindseym411
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Fast delivery and quality product! I am very happy with my order

Reason I chose this business:

Positive reviews on Jeep group websites I am a member of!

Thumbnail of user nathank547
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

I ordered the wrong item and was able to return with no problems.

Thumbnail of user susank3162
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Received my order in 2 days. Installed the Sunrider top in about 3 hours (doing it solo) would have been faster if I had help. I have used it the last couple days and I love it.

Reason I chose this business:

They have a good reputation, plus the top had a discount on it.

Thumbnail of user perryh120
2 reviews
0 helpful votes
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July 18th, 2024
Verified purchase

Easy process to order. Order was delivered in a timely manner.

Reason I chose this business:

Had what I needed

Thumbnail of user adrianw294
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Fast shipping and product quality is as exactly as described thanks a million

Reason I chose this business:

Cheaper than autozone

Thumbnail of user qh20
2 reviews
0 helpful votes
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July 19th, 2024
Verified purchase

Have ordered plenty from you, always a great experience. Thank you

Thumbnail of user jaredb391
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

UPS lost my package during its original delivery but Extreme Terrain quickly helped me rectify the situation and sent me a replacement that arrived in just two days.

Reason I chose this business:

Best parts, great customer experience.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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