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Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,733 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
Part in stock, good price, received in a two days. What more can you ask for.
So far so good, fit is a little loose on the cover but will be okay
The order came in quick and well wrapped. After I get them installed I'll tell you how great they work.
You had the part
My truck bed cover arrived within a week and it had the best price available amongst several sellers.
Price and availability. (The fast delivery was a bonus).
So from the research that I have done this bumper is exactly whe you need if you want to replace the front bumper on your JL Wrangler. Soon I'm going to get a winch to place into it. 😃
Because I have been looking for a place to buy parts and extreme terrain has been one of places that I wanted to support. I will continue shopping here.
Process was easy, Good over-all description one thing you might include in the description is the different load capacities or ratings between the standard coil vs outback coil. Customer service was available and very knowledgeable products.
The part came on time and it was as advertised.
Was very easy to install. So far it seems to have been the best choice to fix the overheating issue.
Used you before.
The sales person was awesome. The problem is the amount you charge for shipping to Alaska.
You have parts I want to buy for my jeep.
The website was easy to navigate and very simple to place an order. The product arrived on time and in good condition. There are a lot of steps in the installation process that could have been assembled pre-delivery.
Very simple process
I love the open box specials. It allows me to customize my jeep, at a fraction of the price.
Buy this for my Daughter, who is in the Military, She picked it out from your catalog, it looks great, Know she will love it when she comes back from her deployment,
My daughter buys from you folks.
Everything we have received for you have been 100% perfect!
Product review and personal experience
Found what I was looking for at a good price and I am very happy with the hood locks, easy to install and looks great
Liked what I saw and prices were reasonable
The Extreme Terrain bed cover was very easy to put on the bed of my Toyota Tacoma and makes my truck look very sharp. The Proven Ground EZ Hard Fold Tonneau Cover looks like a soft cover but is actually a hard cover which I would highly recommend due to soft covers tend to have more issues than a hard cover.
Price was right for the cover
Shipping good. Product showed up in good condition But I have to buy fasteners that actually work. Some are fine but others aren't.
Hi David,
Sorry to hear about the fasteners if you need any assistance with this please contact us.
You have a voicemail from me and you can return my call at EXT 1257.
I would be happy to speak with you and answer any questions that you may have.
Have a great day!
Amy
Poor, did not receive item as shown, will not order from them again. Contacting Better Business Bureau!
Thought they were going sell item as seen on website!
Product was just as expected. Extreme Terrain great job in customer service, product availability, and quick shipping.
Had the Parts I needed
Had what I was looking for…good price…shipped quickly
Had what I wanted
I have been looking for wheels and tires for my Jeep for a while. I reached out to the team there at ET with questions and concerns, and they always answered my questions without hesitation. I am impressed with the fact that without even asking they looked for a discount that helped save me over $100 on my order.
Great communication from the very start to finish. Would definitely order again.
Prior customer, offered a competitive price and excellent reviews.
Parts were correct good shipping parts were good quality…tech were very helpful. JL wranglers seem to be. A pain in the butt when it comes to the many part numbers and getting the correct ones.i believe it's due to the fact that mine is a 2018 and that's the year they went from JL to JL
Big selection
I received my order promptly. But one of the parts of my order was defective. I wanted to have the individual part replaced but was told that isn't possible and that I would have to return the entire order. That seems very tedious and bothersome to me. I'll just try to find a replacement part myself. The customer service was otherwise friendly and polite, it just seems the remedy is overly complicated.
Best price on item.
I am so sorry to hear about your soft bed topper.
I apologize we are unable to part out items. I see that you have already spoken with us-
But please feel free to reach out to me if you have any questions or if you would like to discuss your experience.
I would be happy to speak with you about it.
Amy
EXT 1257
I seem to order on Wednesdays and my package is there on Friday amazing how fast I get it and it's alway right and exactly what I ordered very impressive
Awesome! Ordered Wednesday evening and it came Friday am!
Ordered a 2" body lift for a 2015 JKU from Extreme Terrain. The package shipped out on time by Extreme Terrain using FedEx. Unfortunately, FedEx misplaced the package. The package went through several attempts between FedEx and Extreme Terrain to get the problem resolved. Eventually, I received the package, but it turns out the package had the wrong bolt size. Also, the instructions said it was for a 2013, not a 2015, despite their description labeling it from 2007-2018. I sent the package back.
I am so sorry to hear about your experience with your body lift kit. I see that you have returned it and
Purchased Rear Lift Spacers. Please feel free to reach out if you have any questions or if you would like to
Discuss your experience. I would be happy to speak with you about it.
Amy
EXT 1257
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Hi Ryan,
I apologize for the costs associated with shipping to Alaska and Hawaii.
This information is listed on our website and I am happy to answer any questions or concerns that
You may have about your order. Thank you for reaching out with feedback.
You can reach me at EXT 1257 if you would like to discuss your experience.
Have a great day!
Amy