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Extreme Terrain has a rating of 4.4 stars from 9,509 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,841 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
Excellent customer service. Definitely will be buying my Jeep stuff from these guys in the near future.
These were very easy to install on my 2014 Wrangler. Simply plug and play. They are really bright. Backing up in the dark is much safer with the new lights.
You had the product I wanted. Great videos explaining products.
Quick shipment, very well packed. Replacement for damaged bumper.It looks great!
We have purchased other items for our other vehicles before and were very satisfied.
Delivered as promised. I will buy more staff in the future...
Order front bumper, winch and trailer hitch. Came as ordered in only a couple days. Each part fit as described. Very happy!
No specific reason.
This is my fourth jeep. I finally got the 4 door. You guys are the BEST!
Needed jeep stuff!
Today, Judy went above and beyond helping me to reorder a soft top windshield that I had ordered the incorrect size and then helped me with other items I had difficulty finding. Judy is a true star at customer service! She was patient and knowledgeable and fun to talk to.
ET has Interesting parts for Jeeps.
It went well. You had what I was looking for. And I will be back to order more in the next month... while I will be back, In a couple months. Anywho, the green tire cover along with the perfect graph to align with my tire codes, fit perfectly.
Your company has what I am looking for, with many to choose from, thanx.
I had some questions about a big rim and tire package, so I texted a question. I had Brandon call me back. He is a tremendous asset to your company, he helped me order the right combo and checked me out over the phone.
This was my first purchase from Extreme Terrain, but it won't be my last. The website was very novice friendly. I received my order more quickly than they advertised which is always nice.
Price/value
Website was easy to navigate and the parts were delivered promptly.
Need to return product for a different one that gets better reception
Fast shipping- item was very well packaged. Installed in minutes. Solid construction.Looks great!
Repeat customer
They were very easy to work with and parts are high quality! Definitely worth the money!
You have alot of jeep accessories to choose from.
I was pleased with my purchase I haven't stopped smiling yet. I went from not ducks to everywhere I go now someone is leaving a duck on my jeep
Why not…. They are the best lol
Great Look! Affordable! I watched the install video a few times. Two out of three wrenches difficulty rating is accurate for first time install. The first one took about an hour to install. The second one just twenty minutes! Love the halo blinking amber with the turn signals!
I'm a repeat customer. I always check out Extreme Terrain for upgrades and How To videos.
Very happy the the customer service I received during this transaction, with returning a part and exchanging for another. Every thing went smooth and easy.
Parts availability.
The cover looks and operates great! I have already recommended it to a friend.
That said, there were some installation issues. One the instructions were not applicable to my Jeep Gladiator; fortunately, I found a great installation video. In fact, the install on a Gladiator is easier than on a lot of trucks (no clamps). Two, the plastic end cap on the passenger side was broken so I am trying to get a replacement. Three, and last, the nuts to secure the cover to the rails were the wrong size. I had to run to the hardware store to get the right nuts to complete the job.
Including finding the video and the run to the hardware store, the install took me about 2-hours. I would consider myself inexperienced in this kind of work, though I had the right tools.
Good pricing, fair shipping, and immediate availability.
The product is very well made and the shipping is super fast.
Word of mouth from other jeep owners.
It was my first purchase from extreme terrain. I love how all the products have lots of info on them.
Overall experience was great fast shipping, right part, easy to follow instructions.
Shipped promptly and undamaged. A build in progress so no installation or performance feedback yet.
Prior positive experiences.
Easy to find what I need...easy to order... great prices
Previous customer
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
