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Extreme Terrain has a rating of 4.4 stars from 9,515 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,860 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
When I'm looking for specific upgrades, I'm always going to look here first.
About 15 years experience I guess. Always find what I need. Also, the best catalogs in the biz. Excellent website as well. I’ve got no complaints.
Historically good service
It was easy to shop for what I needed. Delivery was quick also.
I have used Extreme Terrain in the past and was always happy with them.
Placed an order and it was received on time and accurate. Thank you
Receive the magazine
Jeep specific item
Everything I've ordered from this company for my jeep. Wrangler has been remarkable, good pricing and easy to install I especially love the videos that they make to explain every.
I was looking for parts on my 2011 Jeep Wrangler, which I found in order.
Site was very easy. To use
The brackets were not the correct angle. Worked on them and made them fit the vehicle.
Like what you have to offer for Jeep.
I chatted with a sales rep and asked a very specific question to get the right part. They confirmed it matched what I needed. When the part arrived it was not what i asked the rep for.
Quick and easy way to get jeep parts that parts stores can get
I'm glad you keep previous purchase records. Made the process easier
Long time Jeep owner
Quick and easy install, no issues. Much better seal than OEM.
Very satisfied with my shopping experience. Great price and prompt delivery
Great prices and military discount
Easy to order, very good on updates,product installation instructions
Better than Quadratrec
App very easy to use. Ship really fast. Next day delivery. A+++++
Ordering and delivery was easy minor damage on paint sidesteps
Easy ordering
Good worth the try again ……………….,,,………………………………………………….
Looks very trustworthy
Always wanted full canvas doors. I finally got them and they're awesome! So easy to install!
Price and selection!
Bracket as advertised. Was delivered in good shape. Parts and instructions all there.
Only place to get this bracket and chances for 4Xe JL Wrangler.
Received the order within a few days and instillation was very easy.
Great. Now waiting for order to arrive
Order showed up ahead of schedule and great product for the price!
An employee at Gregg Young Chevrolet told me about Extreme Terrain.
I have bought quite a few things from extreme terrain. It ships fast and arrives promptly. Customer service is always helpful. With the amount of money that I have spent, you would think I would be a part of the team and get a better discount. 🤣
Red Rocks Fuel Door was super easy to install and gives a good clean look to the JL
Barricade Roof Rack is solidly built and easy to install.
Installation videos on the wedsite were very helpful and helped me on product selection.
Purchased from ET before. Pricing was reasonable, know that products will fit my JL, shipping accomplished in couple of days
I found what I needed at a reasonable price. It was delivered in a timely manner with no damage.
The install was easy. The video for install did have an error but I was able to work through it.
Great build of the product and great price.
Ordering was easy on Extreme Terrain website. They have lots of products to choose from. Unfortunately, I received completely the wrong part I ordered. I then had to upload pictures into the product return link they sent me showing why the part i received was different from what I ordered? Very frustrating and time consuming. Plus, now they will not ship the actual part I paid for until they get the incorrect part they sent me back!
We apologize for the inconvenience with your recent order for your side step bars. We understand the frustration of recieving an incorrect item. We're genuinely sorry for any disappointment this has caused.
Should you wish to delve into this matter more deeply, please feel free to reach out to me directly at EXT 1257.
Amy
I love window shopping and finding new ideas and deals to upgrade my jeep.
I should get a part time job with you guys to support my "upgrade" addiction!
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I am so sorry to hear that you feel that way. I see that we assisted you with the return of your PCV Valve Elbow and that you have already been refunded.
Please feel free to reach out if you would like to discuss your experience and I would be happy to speak with you about it.
Thank you!
Amy
EXT 1257