Extreme Terrain has a rating of 4.4 stars from 9,509 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
I found I don't know don't need the stabilizer it's still in the box I needed springs and I found some barely used ones and I would like to send the stabilizer back. How do I go about that? Thank you very much Dale Achorn.
We like the Grill, the holes were not all drilled out and pieces broke when trying to push them through. Had to find replacements. Also teeth had a bit of overspray.
Recommendations
Was told I'd get responded to in 24 hours, here I am two days later with no response. What's even more frustrating is I made it clear that I had already booked an appointment to put a lift on that will make it possible for these wheels to fit, and I had to put a $400 deposit that I would lose if you didn't get me the wheels back on time And I still didn't get a response
Found online
Ordered parts on Saturday got delivery on Wednesday very quick and easy.
My wife looked up parts and prices yours was the best and easiest to install.
Had the parts I needed, and were shipped in a timely fashion. Very satisfied.
Dedicated site for Jeep's
My order and delivery experience were great as always no problems
As always your company ships ontime and everything arrives in great condition.
I have been dealing with Extreme Terrain for the past two years. Very pleased with products bought, shopping simplicity, and prompt shipping and delivery services.
Good quality products
First time buyer. So far so good!
Product availability.
Have purchased several items with no issues. Good service.
I did make a mistake and order too many of the last order I need to see about returning. Be nice if they was returned options how to.
Although I am in the process of returning the brake calipers I purchased from Extreme Terrain that is not due to any issues with the products or with ET. I simply don't need the brake calipers anymore.
Good website. Fast shipping. Seemed very professional.
Would not change from amber to clear. Not a true switch back bulb.
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you may have encountered with your recent purchase of bulbs. We regret any disappointment or frustration caused by your experience.
If you would like to discuss, please reach out to me.
Amy
EXT 1257
Easy to browse for items. I love how all my info was stored from last time so I can just tap a few times and finalize an order without having to go searching for my wallet.
I’ve order from here before and love it!
I found exactly what I was looking for quickly. Having an account already made the whole checkout process so fast. Great site!
I’ve ordered from ET many times before and was always happy with the whole experience.
Exciting to finally get these! Definitely would recommend them to everyone!
Previous consumer
I couldn't take the squeaking and tire slamming and was about to just remove the spare all together. I didn't want to spend close to $1k on a carrier. I saw this one and all the reviews and thought I would try it out. So so so happy, absolutley no squeaking. It you hit a really really hard bump there may be a noise from the tire but still nothing like before. This is 1000% the way to go for tire carriers, wish I did it sooner!
So many excellent reviews
The bare metal door holders for a JK are just that…bare. Kind of expensive for bare metal, leaned my lesson and will not likely shop here again. Shipping was fast, which was a pleasant surprise. Other than the 47 million emails I got, like 7/day (which prompted an IMMEDIATE unsubscribe)…it was "OK", but I won't be a repeat customer.
Thank you for your feedback.
If you have any questions, please let me know.
Amy
EXT 1257
I just recently placed an order with Extreme Terrain for the first time and I couldn't be more happy with the products I recieved. Great prices and a wide variety to choose from. Will definitely be shopping with them more.
Reasonable prices
I am happy with the product that I ordered on your website I received it in good condition and all timely manner and I appreciate all the stuff that you guys have on there to be able to order in the future.
I chose you guys because you guys have reasonable prices and a variety Of product that I can order or buy for my truck
I have ordered 2 different things from you guys and both times I have had issues getting the product I have ordered. First order I waited several weeks on and never received and had to get a refund, which of course took another couple weeks and then I tried again to order something from you guys and of course I have been waiting on it for several weeks and still haven't received it. If I was you guys I wouldn't sell things that you can't get, especially when you take my money and tell me it will be here 7to 10 days and then I have to get in touch with you several weeks later to ask where my order is and for you tell me that y'all don't have it in stock and it will take 6 weeks. That is not good business.
I chose you because you said you had product I wanted in stock and it would be here in 7 to 10 days
I am very sorry to hear about your experience.
I see that your orders have shipped out.
If you have any questions- Please let me know.
I would be happy to help.
Amy
EXT 1257
We wanted to replace the console top in our Wrangler. Extreme Terrain had the correct part! Easily installed and looks good!
Extreme Terrain has so many parts for Jeeps!
Have ordered many items. Always great. Great customer service
They have everything. Always answer my questions. Quick shipping.
Always find more than I'm looking for. Yall make me want to spend too much.
Ordering was easy—a few keystrokes.
After the order was in I noticed the ruggedized versions of my dragline kit…I hadn't ordered one but might have, had I seen it before ordering. I wish all drag link kits (and other similar items, like lights or seat covers…) were offered together and obvious and reviewed for qualities when a search for something is done or the product is displayed.
I haven't seen what I ordered yet. I'm hoping what I ordered is ok.
I had ordered a light bar holder and associated wiring harness and relay. I received a message that said I received it and it had a weird name who signed for it. ( I hadn't received it at all) I was getting ready for a trip and was bummed cause I really needed those parts and it had been three weeks already. I called customer service an extremely nice lady ( Fromm Philly) answered right away and said " we'll we'll just get a new shipment out right away then figure out what happened to your original order. I was like WOW! These guys are awesome! Thank you for the exceptional service!
Don Pommerville
California (but I have to go out of state to 4x4)
I’m always able to speak to someone to make I get the right stuff! Also they know what year make and model and even color my jeep is, so when I look up something i can see what it looks like on MY jeep when I’m looking for parts. Very clever!
Ordering was easy and shipping was quick. Packaging to protect product was perfect. Directions were simple. You should use all 8mm bolts and washers for both sides for the pinch. The 6mm bolts(with no washers for bracket side) can pull through the brackets and steps will be no good. I got 8mm bolts for the pinch and it works great.
This is my first jeep so wanted to use a company that knows about quality
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I am very sorry to hear about your experience.
I see that you have spoken to our customer service and have
Been assisted.
Please let me know if you have any questions.
Amy
EXT 1257