Extreme Terrain has a rating of 4.4 stars from 9,509 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
Would by from them again. Order arrived fast. Everything was as described.
Very professional. I will continue buying parts from them!
Had a previous experience purchasing parts and was completely satisfied..
It was a quick and easy process. Parts came on time and undamaged.
Good selection
Bought here before
I've received everything that I ordered. The products are what I was expecting.
Love the company. They have everything I need in stock.
Good payment options
The Molle panel system was simple to install using factory holes to mount panels to except the driver side panel. The 2022 tacoma does not have a compartment on the driver side to mount lower bolts to existing holes and leaves the area for vibrations. The fix was to soft mount the top three bolts into rail, then mark hole of lower attachment bolts. Remove panel, drill holes to install M6 Rivnuts, then complete final install.
Prices and the only place I saw this complete system.
I ordered 2 parts Nov 2nd with the promise of they will be delivered Nov 11th. The first part was delivered Nov 16th and was damaged in the box, so this was shipped broken but sent it anyway. Today is Dec 14th and i finally had to cancel the other part that never showed up. And every time i talked to them i get the same BS line of "this is shipping from our supplier and you'll get an email notification in 24-48 hours." surprise surprise i never got any notification. They are garbage to work with so same your money and peace of mind and get your parts somewhere else.
I placed the order on the 10th and received it on the 14th. I had logged into my account and saw that the shipping date was 9/22 and cancelled the ordered. I then received an email later that evening stating the parts had shipped. The customer service was excellent with handling the situation.
Availability of parts
I have become more and more disappointed with ET. I think I have placed my last order with them. Problems with items not fitting right, receiving the wrong items, items not coming because they tell me they're out of stock (when they WEREN'T out of stock when I placed the order). Just too many headaches.
I had a store credit I needed to use.
It was not very easy to buy since um in BOTSWANA (in Africa), i had to buy through a friend in USA who then shipped to me in Botswana.
Extreme terrain has wide range of parts for Jeep YJ which are very hard to get for my YJ 2.5L carbaretor. Its also reasonable in prices
Ordered on line with no issue. Item fits vehicle as described. The windshield header is required but it doesn't need to be Smittybilt. Bestop header worked fine.
Price and product availability. Ordering and shipment was quick and easy.
I was about to buy the same top from Quadratec. They totally blew the customer service part of online ordering, so I remembered extreme terrain. I will never stray again
I just wanted my online experience and product to be the best. Bye bye Quadratec
Easy transaction and fast shipping, would recommend 10/10.
Great inventory and price
Very smooth transaction, fast shipping, easy installation, no complaints here!
Great product. Read all the review before I purchased my window visors. Fast shipping. Good price!
Got my cold air intake in days and put it on. Works as advertised
Great Prices plus I get the military discount
Extreme Terrain has lots of selections on wheels and tires. The purchasing experience is pretty smooth and the wheels+tires look great on my Jeep. But there is something confused me as well. Before placing the order I confirmed 2 things with the service guy: 1) the TPMS sensor installed is programmed to match the 2023 Jeep wrangler rubicon, and 2) the old lug nuts can be reused for the new wheels. After getting the "YES" confirmation, I placed the order. I got the wheels+tires package two days ago and found the old lug nuts can't be reused to the new wheels, and the new TPMS sensor can't be read by my Jeep;-(. I think the sensors are basically programmed, but they are not recognized by the Jeep TPMS module. The Jeep manual says the the module is programmed with the parameters of stock wheels and tires. I guess this is why the new set of wheels+tires can't be read. I guess the TPMS module needs to be reset?
Only gave a 4 because price, however I'm satisfied with it coming from USPS maybe because they just processed the order for Jet. I actually didn't notice a difference because only two days ago I installed the throttle controller I ordered at the same time
Last chance, went as it should be not like the past. (ET eyes only).
I am a first time Jeep owner. What was very helpful was the associated videos explaining installation. Perfect! My purchase arrived in just 2 days - WOW! Prices were competitive and fair.
I like the speed of processing and ease of access on the website. No complaints here
Good products
I placed an order with 2 day shipping and was given a Friday delivery. My wife's birthday is Saturday. Now I get a message that the items will be here on Monday.
Not happy.
I am very sorry to hear that.
I have left you a voicemail and if you
Have any questions- Please let me know.
Amy
EXT 1257
I was aggravated that I had a 20% coupon in my email and it expired yesterday. My husband just out of blue said he wanted me to order this for him today.there were no up to date coupons.
I am so sorry to hear that.
Please keep an eye on your email as we send out promos and
Sales information via email.
If you have any questions-
Please let me know.
Amy
EXT 1257
It was an easy install. Took about an hour with deinstall of factory arts. My Gladiator looks great and now the grill has some protection from wildlife.
Extreme Terrain has always been a solid seller as well as great service.
I thought I was going to receive a new product but it definitely had the wear of used. I'm using it b/c I need it. Fit was perfect but still for the amount I paid I expected bran NEW, NOT a returned product!
I am so sorry to hear that.
I reviewed your order and I do not see you have reached out to
Our Customer service as of yet.
If you would like assistance we are happy to help.
Amy
EXT 257
A bit too many pop ups
Your website is hard to explore due to irritating popups
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Thank you so much for reaching out.
I apologize but at this time we only ship to the 48 contiguous United States as well as Alaska, Canada and Hawaii (see details on our website).
Please feel free to reach out if you would like to discuss your feedback.
Amy
EXT 1257