• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,363
Neutral
176
Negative
440

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user richardh4242
2 reviews
0 helpful votes
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December 29th, 2023
Verified purchase

Easy to order, quick delivery, and impressed with the follow up making sure I received it OK. More to come, I'm sure!

Reason I chose this business:

Just bought the jeep and hadn’t owned one for the last 40 years. Jumped on line to see what was out there and Extreme looked to be as good as any other on line shop so gave it a go.

Thumbnail of user ronaldl1344
1 review
0 helpful votes
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January 26th, 2024
Verified purchase

So far you guys have been awesum you have been very helpful with my questions and I plan to keep buying from you guys...

Thumbnail of user eduardod100
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

I didn't think to order these from you guys but seeing all the reviews and seeing you guys have amazing customer service and ever I could think of for my jeep I decided and I'm very happy

Reason I chose this business:

Because you guys are the best

Thumbnail of user williamo1070
2 reviews
0 helpful votes
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December 11th, 2023
Verified purchase

Everything was as I expected. The products were accurately described and packaged well. Everything fit my application.

Reason I chose this business:

Recommendation from other customers.

Thumbnail of user bobe655
1 review
0 helpful votes
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November 26th, 2023
Verified purchase

Large selection and wide range of prices. Easy to use site and auto matching tool to know if the accessory being looked at fits your vehicle.

Reason I chose this business:

Search results for Jeep accessories

Thumbnail of user celester83
1 review
0 helpful votes
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December 3rd, 2022
Verified purchase

I gotten several things from Extreme Terrain Great Quality, never an issue. If a problem; great customer service. If in need of a part or "Buggy Bling" Will always check Extreme Terrain First.

Thumbnail of user michaeld6275
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

I ordered four ignition coils for my Tacoma I was excited to receive the package to find out I received four t-shirts for my $260 purchase phone was not careful on doing their job

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear that!
I reviewed your order and I see you have reached out to
Our customer service and they are assisting you.
If you have any other questions, please let me know.

Amy
EXT 1257

Thumbnail of user logang130
1 review
0 helpful votes
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August 29th, 2022
Verified purchase

Sounds really good. Easy installation. With access cab you had to cut the exhaust a little bit the instructions tell you measurements. The exhaust surns purple/blueish. Looks awesome

Thumbnail of user barrym688
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

Looks just what I look like in the what it looks like in the picture the last I got now I haven't got nothing else yet...

Service
Value
Shipping
Quality
Thumbnail of user mariet438
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Once I found the part I needed, ET made sure I had the right model pick out. I went through several identification questions to determine the correct one before I made a purchased.

Thumbnail of user georgej699
1 review
0 helpful votes
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April 14th, 2022
Verified purchase

I recently purchased a jeep wrangler and I am needing different lights. When I started looking I found Extreme Terrain and they have everything I have been trying to find.

Thumbnail of user georgem2992
1 review
0 helpful votes
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January 25th, 2024
Verified purchase

Recently Ordered bedlights for my tacoma and they are super bright. Delivery was faster then expected. Extreme Terrain Thank You.

Reason I chose this business:

Wanting to brighten up my interior.

Thumbnail of user jasong575
2 reviews
1 helpful vote
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June 25th, 2020

I ordered some bushings for my wife's lifted jeep (could not get them locally) paid an extra $40 dollars for 1 day shipping on a $16 part because the sway in the rear end was to bad to drive the jeep. I ordered past the cut off time on Tuesday to get it Wednesday so I was still happy that they said the part would be here Thursday. Well today is Thursday and we get an update from UPS that the item was tendered to UPS at 10:45pm, Wednesday, and they could not have it here until Friday, so now our only vehicle is downed for now 3 days. We call extreme terrain to get our 1 day shipping fee refunded but these jokers cannot refund us until we received our shipment. Not to mention they are blaming UPS for not picking up in time for 1 day shipping even though the label was not created until after 10pm Wednesday. Plus UPS site clearly states a delay because the item was not tendered in time. Atleast these yahoos still think they are doing a good job... I am here to tell you that your customer service is worthless and they all need training on how to keep customers. I wish I looked at the reviews 1st. I would take a photo but I still do gave my parts.

Thumbnail of user bettyg1037
1 review
0 helpful votes
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November 5th, 2023
Verified purchase

Have not installed the new Radiator yet but looks to be of good quality, good price and shipping was excellent!

Reason I chose this business:

Based on past experiences.

Thumbnail of user markb5505
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Easy and quick communication. Order and shipment was during holidays so carrier was a bit on the struggle but that's not Extreme Terrains fault.

Thumbnail of user brandyc215
1 review
0 helpful votes
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December 30th, 2023
Verified purchase
• Updated review

Was late in ordering Christmas gift for partner, you got it to me in time to go under the tree. Thanks!

Reason I chose this business:

You were so great on my first order, I ordered again.

Great selection
December 6th, 2022
Verified site experience
• Previous review

Great selection. Fast and Easy-thanks

Thumbnail of user garretta65
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

I've been a long time shopper with "ET" never had a bad experience. I've shopped for my Jeep TJ, WJ, JK, and families JKs. Products have always been great and the prices are tough to beat!

Thumbnail of user mikes4958
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

Easy to use and find what I needed. I recommend it for the best prices.

Thumbnail of user lisaa2824
1 review
0 helpful votes
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February 11th, 2024
Verified purchase

My honey was very pleased, It was a great Valentines gift for him. Thank you so much!

Thumbnail of user davee741
1 review
0 helpful votes
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October 26th, 2023
Verified purchase

Received my order on the expected day, installed it the next morning (perfect and easy). I can drive at night again

Reason I chose this business:

Wanted a quality product that serves the Jeep community (vs sketchy, off-brand products that fail or break right away).

Thumbnail of user christianc571
2 reviews
0 helpful votes
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September 16th, 2022
Verified purchase

Just received my MBRP turn down exhaust for my 2022 Toyota Tacoma and I absolutely love it! The shipping was great and came to my house within three days.

Reason I chose this business:

I chose Xtreme Terrain because it’s a very organized website with tons of mods for my Toyota Tacoma

Thumbnail of user charlesl1454
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

I ordered and received an OPR Replacement Passenger side door Mirror for my JK Jeep. The item is of great quality and the fit is exact. Super fast shipping and quick clean repair job.

Reason I chose this business:

Great selection on accessories and parts.

Thumbnail of user seang660
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

I received my order promptly and in the condition that was expected! I would recommend this company to anyone! Thank you!

Reason I chose this business:

I was shopping online for wheels for my jeep and found this company through that search.

Thumbnail of user dank1099
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

Not yet installed but in the box they appear well built. I've enjoyed browsing the products offered by Extreme Terrain.

Reason I chose this business:

Web appearance

Thumbnail of user robertl5007
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

The team took care of me in a way that I wish more companies would… 'Treat others the way you want to be treated'.

Reason I chose this business:

Good selection & great prices.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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