• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

Write a Review

Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,363
Neutral
176
Negative
440

Instant Feedback

40,733 reviews

119
See all photos
How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user dwainb17
1 review
0 helpful votes
  • Send Message
April 10th, 2023
Verified purchase

Quick & Easy like everytime I order from here. Always ships really fast. I'm a returning customer and will continue to order more in the future.

Reason I chose this business:

Yall have what I need!

Thumbnail of user jamesk2902
1 review
0 helpful votes
  • Send Message
October 14th, 2022
Verified purchase

The muffler exhaust performs as described, but I did not think it would look so good. The part matches my Jeep perfectly and looks awesome!

Thumbnail of user michaell5696
1 review
0 helpful votes
  • Send Message
April 3rd, 2023
Verified purchase

Quick and easy ordering got things i ordered quickly one thing was a little slower because it came straight from factory which i understood fully

Reason I chose this business:

Have great products

Thumbnail of user williamn461
3 reviews
0 helpful votes
  • Send Message
April 1st, 2023
Verified purchase

My first time ordering, all went well plenty of communication and the item I ordered came on the day it was to be delivered.

Reason I chose this business:

It was a suggestion from a friend who also had a positive experience.

Thumbnail of user charlesb3085
1 review
0 helpful votes
  • Send Message
March 30th, 2023
Verified purchase

The site was easy to navigate and my order actually arrived sooner than expected. Overall great experience. Will definitely use again in the future.

Reason I chose this business:

Price was better than others with same product.

Thumbnail of user heatherj700
1 review
0 helpful votes
  • Send Message
March 8th, 2023
Verified purchase

Good prices and very fast delivery. The personalization is great they sent me a catalog that pertains to my vehicle to make shopping easy.

Reason I chose this business:

Internet search for parts and they are the best place I found

Thumbnail of user kevinc2828
1 review
0 helpful votes
  • Send Message
March 6th, 2023
Verified purchase

Received my exhaust within a few days! Haven't installed yet... Opened to see all the parts... Everything was packed nicely! Can't wait to install

Reason I chose this business:

Competitive pricing and great service

Thumbnail of user royd304
1 review
0 helpful votes
  • Send Message
September 9th, 2022
Verified purchase

Came in a timely manner, as expected every thing was there and no damage. That is all I can ask for.
But I have not tried to use them yet.

Reason I chose this business:

I have used them before.

Thumbnail of user jenr200
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Ordered an "in stock and ships in 10 days" top only to see estimated shipping on 7/7/22. First order and I'm not feeling good about it.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for taking the time to speak with me today regarding this matter.

Please feel free to reach back out to me if you have any other concerns!

Thanks again!

Amy

Thumbnail of user spencerr86
1 review
0 helpful votes
  • Send Message
June 9th, 2022
Verified purchase

Jay M. Has the best attitude when helping customers. He ensured the parts I ordered were correct and was very knowledgeable about his job. Thank you!

Thumbnail of user ryanh1183
1 review
0 helpful votes
  • Send Message
August 22nd, 2022
Verified purchase

Tie rod & drag link seemed to be of higher quality than oem. Install was a breeze. I expect this kit to hold up well.

Thumbnail of user wesleyr128
2 reviews
0 helpful votes
  • Send Message
August 18th, 2022
Verified purchase

The prices were in line with every other site. I actually received my intake in two days, so that was nice. Would buy from Extreme Terrain again.

Thumbnail of user johnh8083
1 review
0 helpful votes
  • Send Message
January 16th, 2023
Verified purchase

This is the first place I go to when I need any parts for my 1997 Jeep wrangler sport. Best prices and quick delivery.

Reason I chose this business:

They have just about everything you can think of for your jeep.

Thumbnail of user susang3262
1 review
0 helpful votes
  • Send Message
January 15th, 2023
Verified purchase

Video directions made this an easy install. I have a 2020 Wrangler, and we had put screws back in to give insert for a more secure fit; no big deal.

Thumbnail of user ethanc291
1 review
0 helpful votes
  • Send Message
February 4th, 2023
Verified purchase

Ordered parts on 12/29/22 paid for 2 day shipping and didn't receive until 1/5/23. Overall not very impressed. But I am happy with the parts

Thumbnail of user stephenh2001
1 review
0 helpful votes
  • Send Message
December 27th, 2022
Verified purchase

Got here sooner than expected, even though there was a weather delay and a Holiday mixed in. Can't wait to get these on my Jeep TJ.

Reason I chose this business:

Only place that had what I was looking for. Now time to do more shopping at Extreme.

Thumbnail of user michaelm10191
2 reviews
0 helpful votes
  • Send Message
July 30th, 2023
Verified purchase

Wanted a set of OEM-style side steps for my 2023 Tacoma and the RedRocks fit the bill perfectly. High quality materials and a piece of cake to install.

Thumbnail of user christopherg1617
1 review
0 helpful votes
  • Send Message
July 17th, 2023
Verified purchase

Great product & perfect fit! Came with all new hardware, made my life easier. Will be buying again for my future purchases!

Thumbnail of user peterg494
2 reviews
15 helpful votes
  • Send Message
January 24th, 2020

Two weeks after ordering and them taking my money, cant tell me if the item has shipped. They cant provide tracking information... STAY AWAY from EXTREME TERRAIN

Thumbnail of user davidh8771
1 review
0 helpful votes
  • Send Message
June 21st, 2023
Verified purchase

I commend Extreme Terrain in a time where things tend to be back logged. I ordered and it quickly arrived. Appreciate the timely delivery.

Reason I chose this business:

Price and reputation. I have ordered before and have always gotten good results and timely delivery.

Thumbnail of user markf2105
1 review
0 helpful votes
  • Send Message
July 19th, 2022
Verified purchase

Other than FedEx losing it for a couple days (and dropping the box hard enough to snap off a mounting tab), no problems.

Reason I chose this business:

Fastest shipping and best price. Hard to beat!

Thumbnail of user jamesr4112
1 review
0 helpful votes
  • Send Message
November 28th, 2022
Verified purchase

From time of purchase to delivery was good. Have not installed the kit yet but parts were boxed well and they look good.

Reason I chose this business:

Like the website and so far all my experiences have been good.

Thumbnail of user meaganh55
1 review
0 helpful votes
  • Send Message
July 14th, 2022
Verified purchase

The whole site makes searching for parts so easy! I love that everything is shown on a Jeep that looks just like mine.

Thumbnail of user davidb9983
1 review
0 helpful votes
  • Send Message
May 19th, 2023
Verified purchase

Good product
But paid extra to be on time and it showed up late!
With what I paid would of liked a pair

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I apologize that you order arrived later than expected.
I have reviewed your order and have refunded your shipping cost.
I will send you an email to let you know that as well.
I am glad you are happy with your order.

Amy
EXT 257

Thumbnail of user douglasg203
2 reviews
0 helpful votes
  • Send Message
March 14th, 2023
Verified purchase

Mike was incredibly helpful is answering all my questions. Then even provided me with a coupon code to save some dollars. Thanks, Mike!

Reason I chose this business:

Inventory, price, parts in stock.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

How do I know I can trust these reviews about Extreme Terrain?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Extreme Terrain?