• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

Write a Review

Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,363
Neutral
176
Negative
440

Instant Feedback

40,733 reviews

119
See all photos
How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user jacobs948
1 review
0 helpful votes
  • Send Message
June 8th, 2022
Verified purchase

Their customer service is always great and buying experience is awesome. I'd recommend the website to anyone who owns a jeep.

Thumbnail of user crossenb
2 reviews
0 helpful votes
  • Send Message
January 30th, 2023
Verified purchase

The product I ordered came exactly as described and shipped in a quick, timely manner. I would definitely recommend Extreme Terrain!

Reason I chose this business:

Because they had the parts I needed and in the style that I was looking for!

Thumbnail of user paulw2480
1 review
0 helpful votes
  • Send Message
January 29th, 2023
Verified purchase

The site navigation with specific vehicle searches is great. Lots of options with very detailed descriptions and customer photos. Fast shipping.

Reason I chose this business:

The site kept coming up during Google searches.

Thumbnail of user jonathanm1436
1 review
0 helpful votes
  • Send Message
January 20th, 2023
Verified purchase

I use extreme terrain for all my purchases. Very satisfied with the company and receive all products in a timely manner.

Thumbnail of user aynar1
1 review
0 helpful votes
  • Send Message
January 3rd, 2023
Verified purchase

Their website is great and the products are usually a good price. My order came pretty quick and was packaged well.

Reason I chose this business:

Saw them on IG

Thumbnail of user russellh486
1 review
0 helpful votes
  • Send Message
January 2nd, 2023
Verified purchase

Clean, clear, and concise buying experience. Will buy from them again. Lots of spam emails though…chill out on the emails.

Thumbnail of user jont423
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

I requested and was told a return label would be sent to me for order number 14-*******. I am still waiting.

Thumbnail of user larrym1641
1 review
0 helpful votes
  • Send Message
January 21st, 2023
Verified purchase

Received the wrong length even though I ordered for the correct year make and model of my Jeep. Need to return.

Reason I chose this business:

Have magazine

Thumbnail of user tomb1798
1 review
0 helpful votes
  • Send Message
May 27th, 2022
Verified purchase

All my parts were delivered quickly and packaged well. Boxes for the heavy items were even in great shape upon arrival.

Reason I chose this business:

Price and selection.

Thumbnail of user andrewl1800
2 reviews
0 helpful votes
  • Send Message
December 9th, 2022
Verified purchase

Great prices on sale! No problems! The installation videos were very helpful and one of the reasons I chose extreme terrain.

Reason I chose this business:

Price & availability. Great installation videos!

Thumbnail of user ericb1904
2 reviews
0 helpful votes
  • Send Message
December 9th, 2022
Verified purchase

Had exactly what I needed like always. I love that a company focused on off-road can help me and my rig!

Reason I chose this business:

Support the business not Amazon

Thumbnail of user carries540
2 reviews
0 helpful votes
  • Send Message
July 21st, 2022
Verified purchase

Got what ordered quickly and in perfect condition. Customer support kept checking in to make sure I received. Recommend Extreme Terrain.

Reason I chose this business:

Daughter recommended

Thumbnail of user jeffreyj785
1 review
0 helpful votes
  • Send Message
February 4th, 2024
Verified purchase

Everything I'm looking for is always easy to find. One of the best and easiest sites to navigate

Reason I chose this business:

Trusted and quality.

Thumbnail of user alanl787
1 review
0 helpful votes
  • Send Message
August 16th, 2023
Verified purchase

I had an amazing buying experience. Everything about it was better than I expected and very fast shipping.
Thank you!

Thumbnail of user cynthiaf1292
1 review
0 helpful votes
  • Send Message
March 8th, 2023
Verified purchase

Got here on time and was exactly what I ordered. Ordering was easy. Will definitely return to this site if I ever need anything else for a 2007 jeep.

Reason I chose this business:

Referred to by a mechanic.

Thumbnail of user bryank467
1 review
0 helpful votes
  • Send Message
October 23rd, 2023
Verified purchase

Great selection, pricing and quick shipping.
I always find what I'm looking for when I visit the website

Reason I chose this business:

Selection, pricing, website ease of use

Thumbnail of user joes2973
1 review
0 helpful votes
  • Send Message
August 5th, 2023
Verified purchase

Fast shipping and pleased with overall ordering experience. Also customer service was happy to answer any questions to confirm compatibility.

Reason I chose this business:

Had all the parts I needed for the job. Easy ordering and good customer service.

Thumbnail of user pauls5321
1 review
0 helpful votes
  • Send Message
December 19th, 2023
Verified purchase

Shipped very quickly and everything arrived with 5 days of placing the order. Everything was in outstanding condition when it arrived

Reason I chose this business:

I purchased a Barricade HD bumper off Extreme Terrain over the summer and was very impressed with the options and service. So many awesome products

Thumbnail of user rodneyh392
1 review
0 helpful votes
  • Send Message
July 26th, 2023
Verified purchase

Very fast shipping. Actually came 2 days earlier then quoted. Lights were very bright and light up the entire yard

Reason I chose this business:

Found the light online and it led me to your website

Thumbnail of user pabloa113
2 reviews
0 helpful votes
  • Send Message
July 20th, 2023
Verified purchase

Very easy to find parts and order. Pleasant experience. I will definitely shop here again\ tell mt friends and family.

Thumbnail of user andrewb2956
1 review
0 helpful votes
  • Send Message
December 11th, 2023
Verified purchase

Fits good. Looks good. Used these to replace a light bar mount that I didn't need and didn't have the original brackets.

Thumbnail of user guadalupeg128
1 review
0 helpful votes
  • Send Message
July 8th, 2023
Verified purchase

First time using Extreme Terrain. Customer service was excellent. I received my order on time. Will buy from them again.

Thumbnail of user gleniek
1 review
0 helpful votes
  • Send Message
July 15th, 2022
Verified purchase

Easy wed site to navigate. The rims are very nice shipping was fast and they look great on the jeep!

Thumbnail of user jennifera2175
1 review
0 helpful votes
  • Send Message
May 20th, 2023
Verified purchase

Overall shopping experience is a 5…but it still didn't fix my problem of why my tail gate won't shut.

Reason I chose this business:

Great recommendations!

Thumbnail of user kirka99
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

Made my order and received the flashlight holder very quickly. Look well made. Will install next weekend. Price was fair

Reason I chose this business:

I don't remember

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

How do I know I can trust these reviews about Extreme Terrain?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Extreme Terrain?