• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,363
Neutral
176
Negative
440

Instant Feedback

40,733 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user cecilg34
2 reviews
0 helpful votes
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May 28th, 2023
Verified purchase

Extreme Terrain has a wide variety of Jeep products and some that I dud not find else where. Purchase and delivery were fast and easy.

Reason I chose this business:

Variety of hard to find products

Thumbnail of user kellies165
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

This cover seems expensive for what is is however, it is well made and holds up to our 4 dogs from falling in the gap.

Reason I chose this business:

Best product available

Thumbnail of user jimk901
2 reviews
0 helpful votes
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November 12th, 2022
Verified purchase

Easy to order off the website. It arrived a lot earlier than expected.
Packing was perfect, even though it was heavy.
All parts were there.

Reason I chose this business:

They had what I wanted.

Thumbnail of user dylanr250
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

Clutch kit came very well packaged, and it came fast considering how far up in the mountains I live. Thanks again for the great service!

Thumbnail of user chadh474
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Tough to find the correct fit top and weigh the differences. Can't sort by half door to see all options in one search. Very clunky..

Thumbnail of user brianw2039
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

Larry was very helpful. I enjoyed the experience. I hope shipping is fast and parts arrive packaged well. That would make the whole thing perfect.

Reason I chose this business:

Just found you on line. Glad I did.

Thumbnail of user stephenl1665
1 review
0 helpful votes
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December 25th, 2023
Verified purchase

Customer friendly and the website is easy to use. Very fast turn around and the running boards fit perfectly and were very easy to install.

Reason I chose this business:

You offered what I wanted at a good price

Thumbnail of user advancea5
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

I've ordered quite a few things for our customers and they've always been satisfied! They love your products, I love you prices and shipping time!

Reason I chose this business:

Previous experience.

Thumbnail of user debt130
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase

Extreme Terrain always has the best products and prices for my Jeep Wrangler. Web site is easy to use and shipping is lightning fast.

Deb

Reason I chose this business:

Web site usability. Prices. Convenience. Fast shipping.

Thumbnail of user kevint1370
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

Mopar made and solid. They blend into the Jeep really well and I don't hit my head on them when entering or exiting the truck.

Thumbnail of user jasong1575
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Very well made and looks great. Installation was made easier with the YouTube tutorial. I only wish they had included a sticker with my order.

Reason I chose this business:

They had the product I wanted.

Thumbnail of user koryf10
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

I love ordering from you you always get the order out on time FedEx is always late and dose a bad job updating its delivery

Reason I chose this business:

Red rock exhaust

Thumbnail of user kellye680
1 review
0 helpful votes
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February 7th, 2024
Verified purchase

Placing the order and the checkout process was a breeze, looking forward to getting my items

Thumbnail of user mikek1964
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

Ordered a bunch of parts from them since I purchased my jeep. Always fast shipping and great packaging.

Reason I chose this business:

Friend mentioned them, checked there site out and it’s so easy to go though all the goodies you guys and girls carry.

Thumbnail of user rs0687948
2 reviews
0 helpful votes
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December 25th, 2023
Verified purchase

Fast shipping and part was exact replacement. Will continue to purchase all parts needed from extreme terrain.

Reason I chose this business:

First time purchase from them when I found there web site. Great selections

Thumbnail of user reyc36
1 review
0 helpful votes
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February 17th, 2024
Verified purchase

EASY! The process was easy. Will be ordering more products from here in the near future.

Thumbnail of user samuell714
1 review
0 helpful votes
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February 19th, 2024
Verified purchase

Needed shocks for a while but the ride quality and improved response was amazing

Thumbnail of user heathers2528
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

Everything was awesome! Such an easy process! My grill is perfect

Thumbnail of user oscarr380
2 reviews
0 helpful votes
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February 18th, 2024
Verified purchase

Ordering was a simple process. Fast delivery. No issues with the item.

Thumbnail of user lisaw3617
2 reviews
0 helpful votes
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February 18th, 2024
Verified purchase

Excellent experience!
Easy website to use.
Free shipping.
Fast delivery.

Reason I chose this business:

Great price.

Thumbnail of user briank2474
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

My order was correct and shipped promptly. Very satisfied!

Thumbnail of user lloyds187
2 reviews
0 helpful votes
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February 18th, 2024
Verified purchase

Great product went on ez and were a perfect fit...

Reason I chose this business:

Liked the look

Thumbnail of user danj897
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

Would give 5 stars but feom ordwr to delivery was almost 5 weeks with no uodates about its status. I had to call / email at least a half dozen times

Thumbnail of user clared110
1 review
0 helpful votes
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December 25th, 2023
Verified purchase

Extreme Terrain provided so many options and I was extremely pleased with how quickly my order shipped.

Thumbnail of user raymondg645
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

Everything arrived on time and in good condition. The thermostat is a replacement for a unit I bought locally that failed within a week.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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