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Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,733 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
If I wanted to leave a review I know how to. I don't need a company asking if I received it just to solicit a review.
Great easy check out process. Hassle free returns and easy to deal with if returns are ever needed.
Availability.
Incredibly disappointed. The decal flew off during the first trip down the interstate. Don't waste your time or money.
My package was delivered to wrong location. Luckily the house it was delivered to contacted the company.
Good materials and quality
I am glad you were able to locate your items.
I am sorry to hear that they were misdelivered.
Please let me know
If you have any questions.
Amy
EXT 1257
Ordered an Adams front drive shaft for my 16' Wrangler. Did it all from my phone. Even verified my Veteran status for the discount! Super easy.
Ordered open box special, as advertised, was missing hardware. But great price and quality product.
I bought this after having the same one in my old jeep. Loved having the extra storage and it's so easy to place.
I like Extreme Terrain quality of products. Always as advertised. I also like that there is a "Jeep expert" available for any questions or recommendations.
Sounds and looks good, easy install. Would have given 5 stars except decal was missing, shipping was fast too,
Always trying to win one of your giveaway’s, so I was already on your site, good stuff on here!
Bought several parts for my 89 Jeep YJ and got a good price and fast shipping! Very helpful employees!
Thr shopping experience was easy & delivery was in about 3days but the product did come with some defects
They had the product that I wanted at a good price
Needed to replace brakes, calipers and rotors on my 2006 Jeep Wrangler Runicon. Kit was awesome and looks great!
Website was easy to navigate and items were revived in a few days.
Both of my items arrived in a timely manner. Both were in good shape and priced reasonably
They offered me the convenience of getting everything from one site
The new side steps for my Tacoma were shipped the next day I'll receive them in four days in good shape, installed easy
I like the products you’re company stocks your website was also easy to navigate
Ordered these online and received them sooner than expected! Great site and great customer service. I'll be back again for more Jeep parts.
Waiting for the product I ordered to arrive. NOt sure where it is or why I have to type 50 words but whatever
Please come back and leave a review when you receive your item!
If you have any questions, please let me know.
Thank you.
Amy
EXT 1257
Delivery was quick and accurate package was heavy and item is well made
Best price friendly communication
Everything has been great. My only feedback is to stop using fedex and switch to UPS. I've had so many headaches with fedex
Had put off on buying replacement side mirrors. But noticed the discount on Memorial Day ordered both Driver and Passenger mirrors. Excellent choice.
Received updates on e-mail and Facebook to check up deals.
Good products, fast shipping, products fit my vehicle. Great selection with plenty of information to help make an informed decision on my purchase.
Selection of products
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I am very sorry to hear that.
I see that you have spoken to our customer service and have been assisted.
Please let me know if you have any questions.
Amy
EXT 1257