• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,372
Neutral
177
Negative
440

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

Rating

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user maureenl278
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Loved the side panels I bought,! I love how extreme terrain showed me how to put them in on a video!

Reason I chose this business:

Good quality stuff for jeeps

Thumbnail of user kiandrem
1 review
0 helpful votes
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June 8th, 2022
Verified purchase

I ordered some Jeep floor mats for my Wrangler and received them in a timely manner and they were just as I expected like the picture!

Thumbnail of user justink600
2 reviews
0 helpful votes
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April 1st, 2023
Verified purchase

Found what ibwas looking for and it was in stock, good price, and should be fairly quick shippment! Fingers crossed

Thumbnail of user reneef165
2 reviews
0 helpful votes
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November 16th, 2023
Verified purchase

Always have had great shopping experiences with you. I can't wait to install my locking gas tank cover

Reason I chose this business:

Previous purchases

Thumbnail of user byronw162
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase

Purchased intake filter box system, O gasket was missing, contacted the company, they sent one out with in a few days

Reason I chose this business:

Availability

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
Please let me know
If you have any other questions.

Amy
EXT 1257

Thumbnail of user lewisl131
1 review
0 helpful votes
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October 28th, 2023
Verified purchase

Someone had slotted the wrong item in the slot at the warehouse, what I received is not what I ordered but the return so far seems to be easy.

Reason I chose this business:

Ad on Facebook

Thumbnail of user larrys2115
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

Quick delivery. Accurate order. Parts looks like they have the proper fitment. I am pleased with the order process

Reason I chose this business:

They had the right parts

Thumbnail of user bryonb46
1 review
0 helpful votes
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March 6th, 2023
Verified purchase

Excellent as usual. I am never disappointed when I shop with Extreme Terrain, and I wish we had a store here in Reno.

Reason I chose this business:

Great prices, great free shipping.

Thumbnail of user markm6005
1 review
0 helpful votes
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January 1st, 2024
Verified purchase

Injun cold air, perfect fit, high quality, seat of the pants improvement. MBRP exhaust. Perfect fit, high quality components, nice sound.

Thumbnail of user victorm1082
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Excelente todo, fue muy rápido, concreto, loa recomiendo

Reason I chose this business:

Recomendado

Thumbnail of user ericl1663
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

I have not opened the boxes yet. But they arrived in good shape. If there are issues I will contact you later. I do not anticipate there being any.

Reason I chose this business:

The selection of products you have for Jeeps. I have seen your product on other jeeps in my area.

Thumbnail of user dillonh74
1 review
0 helpful votes
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November 10th, 2023
Verified purchase

I had the same issue as some of the other reviewers. The product that arrived was different than the one in the picture/install video.

Reason I chose this business:

I'll try y'all again though! Awesome premise of a site!

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am very sorry to hear that.
I attempted to reach out to you via phone.
Please let me know if you have any questions.

Amy
EXT 1257

Thumbnail of user dwanew4
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

I have purchased several products for my "2022 Toyota Tacoma 4x4" and I am really happy with everything.

Reason I chose this business:

I have used this site in the past and I am very happy with the results.

Thumbnail of user johnb11986
1 review
0 helpful votes
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November 13th, 2023
Verified purchase

Easy online website to navigate through. Order was processed quickly and part arrived within 3 days.

Reason I chose this business:

Online search.

Thumbnail of user mikep2303
1 review
0 helpful votes
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February 6th, 2024
Verified purchase

Had to call in for some advice on the size of a tire cover and agent was very helpful!

Thumbnail of user dawnj287
2 reviews
0 helpful votes
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May 29th, 2022
Verified purchase

Because of my fog lights on my bumper the front license plate holder I ordered will not fit my Jeep. I now have a product that I can't use.

Reason I chose this business:

I figured if I went right to the source I’d find a product that will fit my bumper and protect my license plate from the car wash. No luck!

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user lannym24
1 review
0 helpful votes
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July 6th, 2023
Verified purchase
• Updated review

Quick and easy and works great! Shipping a little slow but it is a holiday season so it's to be expected, glad I got it

Reason I chose this business:

Price and faster shipping

Seems easy
August 11th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Price and customer views

Thumbnail of user dalei35
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

Not really. My worn nasty old seats look great now with my new RC seat covers. Easy to order, easy to install, received very quickly!

Reason I chose this business:

Just lucky, my first time. Next time I'll actually "choose " ET.

Thumbnail of user heatherf842
1 review
0 helpful votes
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July 20th, 2022
Verified purchase

I love my rack and it was free 3 day shipping which was a deal. The best part was that it came 2 days early.

Reason I chose this business:

The free 3 day shipping

Thumbnail of user aaronn194
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

They didn't have everything I wanted in stock but the things that they did have I was able to shop for and purchase pretty easily.

Thumbnail of user kevinh2227
1 review
0 helpful votes
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October 14th, 2022
Verified purchase

Arrived a few days apart, but in good condition. Looks good on the jeep. Nice that you can paint the RC logo however you like.

Reason I chose this business:

Popular on youtube.

Thumbnail of user zacharyg280
1 review
0 helpful votes
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October 30th, 2022
Verified purchase

Should only sell open boxes that have all the hardware or is easily attainable. Also needs to be more obvious that there is missing hardware.

Reason I chose this business:

Because it seemed like a good deal. Now I’ve gotta spend time returning an item instead of keeping it

Thumbnail of user maykell
1 review
0 helpful votes
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April 9th, 2023
Verified purchase

I was never prompted about mounting the tire on the rim and No one cared to call and ask wasting my time and more money

Thumbnail of user quentinj28
1 review
0 helpful votes
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March 5th, 2023
Verified purchase

I was able to select and compare the last remaining parts of my lift kit. Delivery was very fast, including my enormous tires and wheels.

Reason I chose this business:

Availability, price, previous shopping experience

Thumbnail of user adolfoi1
1 review
0 helpful votes
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May 8th, 2022
Verified purchase
• Updated review

Although website said it was compatible there was no clear way on how to install it. Directions provided really apply to the next Gen Wrangler.

Reason I chose this business:

Availability of products.

Reason I chose this product:

Thought it would be easy install.

Quality
Excellent website
May 1st, 2022
Verified site experience
• Previous review
Reason I chose this business:

Availability of products.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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