• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,373
Neutral
177
Negative
442

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user robertt3281
1 review
0 helpful votes
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February 27th, 2023
Verified purchase

Experience is easy, but the product quality is lower than expected for similar item on a different jeep website for more money for different vendor.

Reason I chose this business:

Product selection and price

Thumbnail of user sebastians172
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

Made shopping easy for me. I called the customer service to ask about a product and they were helpful and then I made the purchase.

Thumbnail of user glenh188
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

I hope these fit my jeep I have a set currently and they don't fit they are one inch wider and spent $158.00 on them

Thumbnail of user shawns929
1 review
0 helpful votes
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January 24th, 2023
Verified purchase

Zach helped find the correct steering stabilizer after the dealer condemned my stock unit stating it was the cause of the issue. Hope it works...

Thumbnail of user timg831
1 review
0 helpful votes
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October 8th, 2023
Verified purchase
• Updated review

The site is very user friendly. Easy to find what you're looking for. Usually multiple customer photos with each item.

Reason I chose this business:

I’ve enjoyed being a customer multiple times over a few years.

Easy to check out
August 17th, 2022
Verified site experience
• Previous review
Reason I chose this business:

First dealer on list when searching this item.

Thumbnail of user kevinb1835
2 reviews
0 helpful votes
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August 20th, 2023
Verified purchase

Awesome graphics on the piece and so easy to install. Great to have a link to you tube to watch. Thanks!

Reason I chose this business:

Quality, choices and availability!

Thumbnail of user chrisc3643
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

Seat cover are good material and fit okay. Headrest covers do not fit on driver and passenger side of TRD Pro model.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear that.
If you have a question about your item or need
Assistance, please contact our customer service.
We are happy to help.

Amy
EXT 1257

Thumbnail of user victorp167
1 review
1 helpful vote
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July 23rd, 2020

I order three different lift kit always ended up canceling the order because after weeks of waiting they were out of stock.

Thumbnail of user danielw2045
1 review
0 helpful votes
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November 11th, 2022
Verified purchase

I picked my item from a list of items that were vehicle specific for my auto. I paid. It arrived. Easy Peasy.

Reason I chose this business:

For quality parts.

Thumbnail of user larryl1074
1 review
0 helpful votes
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March 6th, 2023
Verified purchase

The deflectors were easily ordered and after being received were installed with no problems. The low profile design has a great appearance.

Reason I chose this business:

After reviewing all suppliers, my choice was based on product, price and delivery.

Thumbnail of user markp2497
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Website was easy to maneuver around and find the correct parts for my Jeep. Shipping was quick, and items were well packaged.

Reason I chose this business:

I previously ordered the same part from another company, but it was not well packaged & received damaged, I had to pay shipping to return it & they had really poor customer service follow up. So far I am much happier with the service from Extreme Terrain.

Thumbnail of user jonericp
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

It's impressive to get a 75lb package so quickly and packed so well it doesn't destroy the box itself along the way.

Reason I chose this business:

Other reviewers comments about the reliability of stock and delivery times.

Thumbnail of user andrewr1417
2 reviews
0 helpful votes
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September 3rd, 2023
Verified purchase

I needed a new cover for my truck bed and I had a good price including installation, so I am looking forward to my new truck look shortly.

Thumbnail of user christopherg855
2 reviews
0 helpful votes
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July 30th, 2023
Verified purchase

Ordering was easy and delivery was pretty fast, I have made several orders now and they have all went very well.

Reason I chose this business:

Great selection for my jeeps, prices are competitive with other vendors

Thumbnail of user michaelh7305
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Very easy, got all parts I needed very quickly. All parts were correct and made the repair very quick. Would highly recommend to anyone

Reason I chose this business:

Large selection. Good pricing, and fast shipping

Thumbnail of user shawnm871
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

You folks seem to have everything that my "new" jeep is in need of. This 88 YJ is gonna need a few more items. Your site is very nice to navigate.

Thumbnail of user stephend1518
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

When I placed the order it gave me a date for the delivery but then on the day it was to arrive got a notice that it would be a later date.:-(

Reason I chose this business:

Found what I was looking for at a decent price.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am very sorry to hear that.
If you would like to discuss your experience-
I would be happy to speak with you about it.

Amy
EXT 1257

Thumbnail of user keithl848
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

Everything I've got has been good! Would recommend extreme terrain to everyone

Thumbnail of user derekw609
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

The whole process was smooth and easy. Quick delivery!

Thumbnail of user charless3215
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Shipping was good and the LEDs are really bright. Installation was a breeze even with a wench on the front bumper.

Reason I chose this business:

I’ve had good luck with them in the past.

Thumbnail of user charlest1265
1 review
0 helpful votes
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October 24th, 2022
Verified purchase

Was able to find all that i wanted with ease. Check out was quick and shipping seems to be quick also.

Reason I chose this business:

Purchased from here before.

Thumbnail of user davidh6972
1 review
0 helpful votes
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April 17th, 2022
Verified purchase

It was good, web site was easy to manage with lots of options. Wish the selection of half doors was better

Thumbnail of user fernandor318
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

I have been extremely pleased with Extreme Terrain. They usually have what I need and have helped me upgrade my ride.

Thumbnail of user fernandoc248
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

All good and fast shipping, easy to use the website, the parts looks good, i will return to buy more stuff

Reason I chose this business:

Stock and good price

Thumbnail of user taylorp312
1 review
0 helpful votes
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March 17th, 2023
Verified purchase

Shipping is A1! If there is any issues they are there too answer! Product is amazing and comes in great condition!

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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