• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,373
Neutral
177
Negative
442

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user markl2465
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Love weathertech products! Simply the best in the business! Great experience and great price through Extreme Terrain!

Reason I chose this business:

Price was far better and the fast shipping was awesome!

Reason I chose this product:

Weathertech is the best in the deflector business. Always fit like they should.

Quality
Thumbnail of user taitew
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

Quick email delivery confirmation I do not receive from extreme terrain anymore I used to get delivery emails not. "Did you get your order"

Reason I chose this business:

Always has what I need

Thumbnail of user robh803
1 review
0 helpful votes
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February 23rd, 2023
Verified purchase

Absolutely amazing, part arrived early, videos were easy to follow, parts fit as they were supposed to.

Reason I chose this business:

While researching replacements for my front drive shaft, I came across just replacing the front yokes. This with the price made for an easy choice

Thumbnail of user buzzw6
1 review
0 helpful votes
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September 8th, 2022
Verified purchase

Easy shopping and everything fit perfectly. The step rails look great and were pretty easy to install.

Thumbnail of user steveg1800
1 review
0 helpful votes
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September 3rd, 2022
Verified purchase

Great to the mirrors for a reasonable price. Came in just a couple days brought me back to being street legal in a hurry

Thumbnail of user sherwooda1
2 reviews
0 helpful votes
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September 30th, 2023
Verified purchase
• Updated review

Always good doing business with Extreme Terrain. Never had issues, and their installation videos are awesome.

Reason I chose this business:

Always have what I need at the best prices.

Always buy from extreme terrain
September 30th, 2023
Verified site experience
• Previous review

Always buy from extreme terrain. Love their installation videos which help tremendously! Awesome company, and quick shipping!

Reason I chose this business:

Looking for EOM style lights for my Taco ( which didn't come with them), and happened on these open box light that had some scratches, which doesn't bother me one bit. It's an off road truck, not a classic car, so they would have gotten scratched anyway, and saved some money...can't beat that!

Quick delivery
August 5th, 2022
Verified purchase
• Previous review

Super quick delivery! Showed up really fast and the box was in good shape.

Reason I chose this business:

Good reputation

Thumbnail of user kristas228
1 review
0 helpful votes
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September 26th, 2023
Verified purchase
• Updated review

The website is easy to navigate and once you're ready to purchase, it is extremely easy to make the purchase

Reason I chose this business:

XT has a large selection of products and I have not had any issues purchasing from them

Everything is easy to find and the install videos are...
June 4th, 2023
Verified site experience
• Previous review

Everything is easy to find and the install videos are great

Reason I chose this business:

They have a great selection and everything you need to modify your Jeep

Thumbnail of user jeffs2968
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

Applicable accessories were easy to find. Information provided was thorough to make decisions easier to make.

Thumbnail of user mattl494
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

Ordered a heavy tailgate/tire holder and a led light ring. Both shipped easily and arrived as projected.

Thumbnail of user dennisw1057
1 review
0 helpful votes
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January 10th, 2023
Verified purchase

Quick and easy to find parts for your vehicle, great selection and great prices. Super fast shipping.

Reason I chose this business:

Product variety and availability.

Thumbnail of user michaels11363
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

I am upset that I was not able to use a discount of any sort. Thought I was going to save 50$ but never was able to benefit from the promotion.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I apologize you were not able to use that promotion.
I reviewed your order and I see another discount was applied.
We cannot add more than one promo code onto an order.
I called and left you a voicemail. If you have any questions,
Please let me know.

Amy
EXT 1257

Thumbnail of user markb4392
1 review
0 helpful votes
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November 11th, 2022
Verified purchase

I paid for install and have not be provided with instructions on where to take my Jeep. I want a $149 refund for not providing what I paid for

Thumbnail of user rickd636
1 review
0 helpful votes
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March 18th, 2023
Verified purchase

Very happy with the product only issue was the bolts on the tips are junk had to go buy better bolts at the hardware other than that very happy

Reason I chose this business:

Best choice for aftermarket Jeep parts and very reliable and great prices

Thumbnail of user melvint108
1 review
0 helpful votes
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September 25th, 2023
Verified purchase

Awesome product.
Very stream line and stress free
Awesome product.
Very stream line and stress free
Awesome product.
Very stream line and stress free

Reason I chose this business:

My birthday coming up

Thumbnail of user bobg1042
1 review
0 helpful votes
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August 16th, 2023
Verified purchase

Excellent. Perfect fit. Promised on Tuesday arrived the Saturday before. Installed before the original arrival date.

Thumbnail of user jasonl1679
1 review
0 helpful votes
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March 18th, 2023
Verified purchase

There was cheap, and it was delivered on time. When I went to install it the tape did not stick so I had to go buy some double-sided tape to install.

Reason I chose this business:

Found it on the internet

Thumbnail of user daniela1888
1 review
0 helpful votes
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August 11th, 2023
Verified purchase

I was very disappointed there for the money I paid. Most of The bolt holes didn't line up. Very frustrating

Reason I chose this business:

In the past I have had no issues

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am very sorry to hear that.
If you are having an issue with your steel fenders-
Please reach out to our customer service.
We are happy to help.

Amy
EXT 1257

Thumbnail of user charlesg1729
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

Shipping was fast. The product itself was a little rough, but acceptable. The fuel cover slightly loose on the bottom.

Thumbnail of user toyotao
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

The online ordering process and the checkout was simple. Parts were delivered quickly and we were updated during each step!

Reason I chose this business:

It had what I needed

Thumbnail of user manuelm591
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

It was a pleasure doing business with this company. Customer service was excellent, and the delivery was expeditiously and accurate.

Reason I chose this business:

For his excellent customer service and great products

Thumbnail of user gregr817
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

My experience is always great, I speak to motivated people the customer service is great, and my questions get answered!

Thumbnail of user ginaw348
1 review
0 helpful votes
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November 18th, 2022
Verified purchase

Received a suggestion part for my Jeep for more organized storage in the console. The part fits perfect. Love it!

Reason I chose this business:

Email suggestion

Thumbnail of user all212
1 review
0 helpful votes
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November 24th, 2022
Verified purchase

Website said was in stock Was supposed to come in two days I had to contact somebody and they said it was coming from somewhere else

Thumbnail of user rayr466
Ray
3 reviews
0 helpful votes
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October 22nd, 2022
Verified purchase

Always a great experience buying parts from here. Quality built parts. Fit great. Look good. Great finish and sturdy build.

Reason I chose this business:

Great price.

Thumbnail of user trigd
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

Quicker shipping than they expected. Item was described a little different than what I received. But overall I was satisfied

Reason I chose this business:

Ads I had read.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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