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Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,733 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
I had a great experience. The item that i was looking for was very easy to find. Site was very easy to navigate.
The box was damaged on both ends, the bumper has marks on both ends. The packaging failed or the delivery service mishandled the box.
Good products and availability
I was able to find a 37" Tire Cover on your site. Even ordered an open box for savings. Great product!
I could not find what I needed elsewhere.
I ordered a chrome on chrome hitch cover and received a chrome on black hitch cover. I have initiated a return for chrome on chrome.
Had the lobo trailer hitch cover I wanted - chrome on chrome.
I love the look of the protector on my Tacoma.
The smoke protector goes well with the silver color on my Tacoma.
I've been on the website several times, but this was the first time I purchased any merchandise. It will not be the last.
Got the package a day late but not upset, they look amazing in person than I though can't wait to put them on with my new suspension lift soon!
A lot of great reviews with items that can be used with a 2WD Tundra and it did not disappoint
Item that was shipped first never showed and has taken over a week so far, only to have not heard anything back.
Bumper arrived in perfect shape. Looking forward to putting it on. Judy at Customer Service was really helpful.
Type product and price.
Overall great products and great transaction! Order was processed and delivered timely and great price!
Previous orders
Shipping was fast. However I am still waiting for the installation appointment to be set up. Taking longer than it should.
I am very sorry to hear that.
I see you have spoken with our customer service
And they provided you the information needed.
If you have any other questions- please let me know.
Amy
EXT 1257
Awesome experience. Product was exactly as shown on the listing, and Delivered in less time they estimated! I will be back again
Love the site, easy to find the right parts and feel better knowing it will fit the first time.
We have used the cover twice so far. It fits nicely. However, there is some loose stitching. I am a little concerned. Please contact me to discuss.
I am sorry to hear that.
I did try to reach out to you via phone.
Please if you are having issues with your item- feel
Free to contact our customer service.
You can always call or chat.
We are happy to help.
Amy
EXT 1257
I will not pay $400 freight for a pickup truck muffler and tailpipe. I wanted this exhaust for my truck but that is out of line.
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
I was looking for suspension parts for my JK and was having a hard time finding the right stuff. Until, Mike came to the rescue. Thanks
You all had the right stuff.
I received my order very quickly. My son's birthday is June 19th so I hope I ordered the correct items and we don't have any surprises.
My son recommended the site and the products. In other words, he chose his own gifts. Works for me!
Caution! There is no back on this rear seat cover. They seem well made and fit ok, but for the price I expected more.
Past purchases.
I am sorry to hear about your concern with your seat cover.
If you have any questions or need assistance-
I would be happy to speak with you about it.
Amy
EXT 1257
Easy install. Support bracket is solid but had to get longer bolts. Best modification for lifted TJ.
Plenty of parts to choose from and good prices.
My order arrived the day before it was supposed to in great packaging. I do wish you guys offered free shipping like many other online stores!
Only place I could fine the part I needed and I trust that it'll be the right part from your website.
Good experience but your manufacturers need to start making more things with orange color or accents.
My new LED front turn signal lights and grill inserts looks awesome! It was great to have them within a week too.
Selection and (when needed) the instructional videos. So far, everything I've purchased has fit correctly too, so you know it was truly meant to be a Jeep part. When I shop, I know if your site says it will fit - it will - no messing around with work-arounds! Thank you.
Had an awesome experience with this lift kit it was affordable and exactly what I wanted. Thanks Extreme Terrain!
I choose Extreme Terrain because it was the most affordable and one of the top brands that I use for all of my Jeep needs.
Have ordered other items from this site and pleased with everything so far including the shipping, trail doors fit perfect just what I expected
Had what I was looking for
Helpful and responsive customer service. Really loved the opportunity to make install videos for store credit.
Initially because Extreme Terrain had the product I wanted. The good customer service and variety keeps me coming back.
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I am very sorry to hear about your experience.
I see you have spoken to our customer service.
Please let me know if you have any questions.
I would he happy to speak with you about it.
Amy
EXT 1257