• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user drewz17
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

Smooth, fast, and speedy shipping/delivery! Would order from again very user friendly with great prices

Reason I chose this business:

Liked the product and price

Thumbnail of user deana253
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

Easy to find what I thought would help solve my death wobble issues. Installed everything and aligned. All good.

Reason I chose this business:

Easy to find what I needed pertaining to the lift kit I had on already.

Thumbnail of user thomass3572
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

Everything I would expect from Weathertech. Great quality and accurate fit. Timely delivery of item in perfect condition.

Reason I chose this business:

I have used them for a lot of my Tacoma mods. I haven't been disappointed on any of my purchases.

Thumbnail of user bobbyk148
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

First time ordering from Extreme Terrain. Product arrived quickly and in perfect condition. Will shop here again for sure!

Reason I chose this business:

Had what I was looking for.

Thumbnail of user mickeyb73
1 review
0 helpful votes
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March 5th, 2023
Verified purchase

Part came early! Good price. Not too bad to install (just scratches on hands from sharp inner door edges.

Reason I chose this business:

Previous experience with ordering from company

Thumbnail of user davidl4503
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

Good quality product. But forget the instructions on installing, will be going to a body shop tomorrow.

Reason I chose this product:

Heavy-duty and looked nice.

Quality
Thumbnail of user valerieb758
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

Every order has been easy ordering and quick delivery makes extreme terrain my first stop when shopping for jeep parts.

Reason I chose this business:

It's my first stop for anything jeep related. I look here first mainly because I know if they have it it's going to be a quality product. I don't want to waste my time or cause damage to my jeep w crap products.

Thumbnail of user martinh677
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Mechanic quoted me $500 when I went to pick it up total cost $250 must have fit nicely. Great Product.

Thumbnail of user stevel1565
1 review
0 helpful votes
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March 25th, 2021

Buyer beware. Absolutely horrible, tried to call customer service and was hung up on. Buy elsewhere.

Thumbnail of user alishak66
1 review
0 helpful votes
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September 11th, 2022
Verified purchase

Fast and easy to use. Very pleased! I will definitely be using this site again for further purposes!

Reason I chose this business:

They have a lot of nice things for my exact jeep! Their site also pulls up exact year and color so you can see product before you even purchase it. Love that

Thumbnail of user timothyh1176
1 review
0 helpful votes
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February 25th, 2023
Verified purchase

Rims and tires fit perfect look amazing just what I was looking for. The tire sensors work great light stayed out no problem.

Reason I chose this business:

Looking for tires and rims for my Toyota Tacoma, seem to have great packages and the style I was looking for.

Thumbnail of user gs654
1 review
0 helpful votes
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September 8th, 2022
Verified purchase

Bracket sold as a pair. Only received one. Live chat was awesome and straightened it out. The other will be on its way

Thumbnail of user stevenv672
1 review
0 helpful votes
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February 21st, 2023
Verified purchase

Delivery was great, he set the box in my garage for me. Product is simply amazing and I would highly recommend!

Reason I chose this business:

I've had the best experience so far with Extreme Terrain - from quality of products to delivery to customer service. Very happy customer!

Thumbnail of user ricardod157
1 review
0 helpful votes
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September 7th, 2022
Verified purchase

Great product, easy installation. Immediately after I installed it, we got a week of rain, but I'm pleased to report that there were no leaks.

Reason I chose this business:

Good previous experience.

Thumbnail of user brandona458
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Always great shopping from extreme terrain. They have everything you need and are quick to ship orders.

Thumbnail of user willk222
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

My sales guy Jim was very helpful! Walked me thru what I needed. Can't wait to see the finished product! *******830

Thumbnail of user dewaynef21
1 review
0 helpful votes
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January 5th, 2024
Verified purchase
• Updated review

Got order tried to reorder for other side can't get it done. Will be going back to NAPA

Reason I chose this business:

Trying a change

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Please feel free to reach out to our customer service if you
Have any questions.
We are happy to help.

Amy
EXT 1257

Easy to find parts
March 15th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Couldn't find what i wanted at other sites.

Thumbnail of user dw637
1 review
0 helpful votes
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April 9th, 2022
Verified purchase

Had questions regarding a product & Brad H was more than helpful... My 4th time ordering from the company so that speaks volumes..

Thumbnail of user roberts7475
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

Shopping experience was super easy as always. I ordered and had them within 2 days. Great job Extreme Terrain.

Reason I chose this business:

They had the product I’d been searching for.

Thumbnail of user skipa19
1 review
0 helpful votes
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February 15th, 2023
Verified purchase

The prices of Extreme Terrain may be a bit higher but better quality and not junk like some cheap places.

Reason I chose this business:

Used them before good service

Thumbnail of user benl687
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Everything arrived as explained in descriptions! Some of the packaging was a little beat up but did it's job!

Reason I chose this business:

Had a massive selection and good pricing.

Thumbnail of user eduardoa197
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

Shipping only took 4 business days and the product was 100% oem replacement, no issues with guidance of installation video on site

Reason I chose this business:

Reviews and fast shipping

Thumbnail of user markh4303
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

Very fast response on orders. Quality products that are exactly as described! Nice installation videos available! Keep up the good work!

Reason I chose this business:

Had products I was looking for!

Thumbnail of user douglasw830
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

Very pleased with ordering process and prompt shipment, will definitely order more products in the future

Reason I chose this business:

They had what I needed

Thumbnail of user mikep1909
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

Received my order in a timely manner. Good communication all the way around. Quality parts with great customer service.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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