• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user randyp511
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Good. Products received. Hope they perform well. Ordered antenna and gladiator bumper back up lights. All arrived quickly.

Reason I chose this business:

Had what I need at fair price.

Thumbnail of user juann180
Juan G.
1 review
0 helpful votes
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June 3rd, 2022
Verified purchase

Like second hand part. You guys need to wrap with Bubble plastic because I received those parts scratch paint very damage

Quality
Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user michaelh5829
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Very user friendly website. Product shipped and was delivered on time. Will purchase from site again.

Thumbnail of user roberts9648
1 review
0 helpful votes
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November 17th, 2023
Verified purchase

I like the folks at Extreme Terrain. Always keep you informed of the progress of your order. I like tbeir professionalism.

Reason I chose this business:

Its a good company

Thumbnail of user rainierc2
2 reviews
0 helpful votes
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August 23rd, 2022
Verified purchase

Fast shipping the product is wonderful gives a roar sound on my 2022 Tacoma V6 plus so easy to install takes about 15 minutes

Reason I chose this business:

Ships fast and has good reviews

Thumbnail of user rubenj56
1 review
0 helpful votes
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January 25th, 2023
Verified purchase

Great, no damage to item, all parts there, but instructions lacking. Cant tell front or rear of sidestep

Reason I chose this business:

Reasonable price

Thumbnail of user markm5005
1 review
0 helpful votes
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January 25th, 2023
Verified purchase

Fast, easy, order and delivery. Lights work great. I connected them to an aux switch rather than the reverse light power.

Reason I chose this business:

Easy to deal with.

Thumbnail of user georger1322
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

Great service. Thanks!
You guys are asking for 50 characters in the answer, but I'm a customer of few words.

Reason I chose this business:

Great product

Thumbnail of user austing280
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

Product showed up timely and as described. Red thread lock was also included making it very convenient

Reason I chose this business:

Spacers in stock and perceived to be a better product than what was offered on Amazon

Thumbnail of user lupee12
1 review
0 helpful votes
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August 20th, 2022
Verified purchase

Needing anything for my Jeep Extreme always has it at a Reasonable price!
Great selection prompt service from: Joe :)

Thumbnail of user jamesa2731
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

Misunderstanding when initially ordered. Probably my fault. Flares go on tomorrow. Look good, all parts included. Fast service. Thanks ET!

Reason I chose this business:

Availability and good pricing.

Thumbnail of user markj1762
2 reviews
0 helpful votes
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January 17th, 2023
Verified purchase

The whole process of ordering bed liner accessories for my Gladiator was very smooth from start to finish with Extreme!

Thumbnail of user michaelc7943
1 review
0 helpful votes
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January 16th, 2023
Verified purchase

Purchased item on the Extreme Terrain website site which was very user friendly in finding parts that are compatible with my vehicle.

Reason I chose this business:

Returning customer of Extreme Terrain definitely recommend there products vary reliable and great quality products.

Thumbnail of user cayleeh
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

I need to return this item. Your website claims these mirrors will fit a 2021 Jeep Wrangler and hey don't.

Thumbnail of user logans301
1 review
0 helpful votes
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January 14th, 2023
Verified purchase

Had some issues at first but extreme terrain was super helpful in helping me resolve the problem. Thank you again to who team!

Thumbnail of user darcya32
1 review
0 helpful votes
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January 14th, 2023
Verified purchase

Out of stock reminder worked great when a new item ran short from the manufacturer. Shipped immediately upon restocking.

Reason I chose this business:

Availability of name brands I wanted and easy order processing with order tracking.

Thumbnail of user lawrenceh536
1 review
0 helpful votes
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January 12th, 2023
Verified purchase

Extreme Terrain makes it easy to order parts and shipping is super fast. It's a pleasure doing business with you.

Reason I chose this business:

Large amount of products and competitive prices

Thumbnail of user johnp6108
1 review
0 helpful votes
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January 12th, 2023
Verified purchase

Sure is great with a lot of customer photos if practically anything you may want to buy! Love the storage rack. Top quality!

Reason I chose this business:

Tons of Jeep wrangler Jo stuff.

Thumbnail of user darlenec328
1 review
0 helpful votes
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June 3rd, 2022
Verified purchase

Always fast service and the inner wheel well fit perfectly. Will continue buying for Extreme Terrain.

Reason I chose this business:

Because I've always received great service from them

Thumbnail of user christopherb2055
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

Consistently easy to navigate web site. Great communication and prompt delivery. Prices are fair or right with other sites for most items.

Thumbnail of user samj856
1 review
1 helpful vote
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January 8th, 2023
Verified purchase

Got my ET order before another company's that I had ordered from a week earlier. Fast shipping, friendly service. Great products!

Reason I chose this business:

They had the perfect part for my jeep

Thumbnail of user scotts3343
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Excellent selection, competitive price, and fast delivery! Everything needed to keep me coming back!

Thumbnail of user jonathana623
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Returned my item by only having to provide photos and they sent me a return label for easy shipping.

Reason I chose this business:

Price and Discounts

Thumbnail of user shaunm265
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

Easy, quick, simple. Very user friendly and you know your getting the right part with does it fit feature.

Thumbnail of user billf796
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Absolutely one of the Easiest web sites to use. Have used this company for over a year now with no problems.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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