• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user isaacw158
1 review
0 helpful votes
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August 9th, 2023
Verified purchase

I ordered the products and they showed up promptly and in great shape. Exactly what I expected, no unnecessary suprises.

Reason I chose this business:

It was the first one on Google and it was 20 min from my hometown.

Thumbnail of user ronaldg670
1 review
0 helpful votes
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September 19th, 2022
Verified purchase

The transaction went flawless. The product showed up on time have not yet installed product but unpackaged everything looks awesome.

Thumbnail of user seand659
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

Webpage said it fit my year truck and it did but the wiring configuration did not match, calls for fabrication.

Reason I chose this business:

Thought it was a reputable site

Thumbnail of user frankv640
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Besttop soft top arrive with in a few days, no problem with packaging and video was extremely helpful with installation.

Reason I chose this business:

Had what I needed

Reason I chose this product:

Availability

Quality
Thumbnail of user karens4469
1 review
0 helpful votes
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January 30th, 2023
Verified purchase

Awsome!very nice stuff!bought a jeep!ordered it and it fit my jeep! Please send me a magazine that would be great

Reason I chose this business:

I was looking for grill covers for my new jeep!❤

Thumbnail of user melk62
1 review
0 helpful votes
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August 19th, 2022
Verified purchase

After reading about the product, I had a question, I gave them a call and they anwsered it right away.

Reason I chose this business:

I was looking for something and they had it.

Thumbnail of user billyk283
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

I was having an starting issue with my '93 Wrangler, traced the problem to bad spark…bought the MSD coil from you guys and now it starts every time!

Thumbnail of user maurol24
1 review
0 helpful votes
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July 25th, 2022
Verified purchase

I order this on a Monday and got it by Thursday fast shipping and perfect fit for my 2010 Jeep Wrangler sport unlimited.

Reason I chose this business:

I know my products are always gonna be here on time

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback.
If you would like to discuss your review, please
Feel free to reach out to me.
I hope to hear from you soon!

Amy
Ext 257

Thumbnail of user duainer
1 review
0 helpful votes
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November 18th, 2022
Verified purchase

I purchased it for a Christmas gift for our Son's Jeep, but it appears to be of good quality with ample flexibility so it should not break.

Thumbnail of user jacksonp78
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

I have used extreme terrain to modify my 2008 Jeep Wrangler Unlimited Rubicon and would recommend to any off road enthusiast.

Reason I chose this business:

Good deals and large selection

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user alanh1048
1 review
0 helpful votes
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August 19th, 2023
Verified purchase

Once again, goods from ExtremeTerrain arrived damaged - the side steps were falling out of the cardboard box and arrived scraped up on the ends.

Reason I chose this business:

It has a good selection of equipment and the male customer service representatives are knowledgeable. The how to install videos featuring women tend to be repetitive (I'm going to tell you five time that it's great quality but not give you complete information on how to install it).

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so very sorry to hear your side steps have damage.
I have left you a voicemail.
Please let me know if you have any questions.

Amy
EXT 1257

Thumbnail of user oscarc449
1 review
0 helpful votes
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January 25th, 2024
Verified purchase

Very helpful and understanding and awesome with everything

Thumbnail of user tinac1098
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

Over the top satisfaction with my bed liner it stop the bed from getting scratched up very heavy duty to prevent it thanks alot

Reason I chose this business:

Because of ratings

Thumbnail of user kennethy222
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

Took me a bit to make up my mind, but once I ordered it showd up quickly and in good condition. Haven't installed it yet, but I'm sure it will good.

Reason I chose this business:

Had the exact thing I wanted.

Thumbnail of user stevenr1839
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Overall experience was good, got parts on time except one leaf spring came one day later than the rest of my parts but that was probably FedEx fault, this was my first time using Extreme Terrain, Ive always used Quadrotech 4X4 so I was a little scared but everything was good. I talked to the salesman and got transfer case drop that you will need for a 2 1/2 lift, the only thing that I think you need that I didn't get and salesman didn't tell me to get was longer quick disconnects, the old ones did work but I'm going to order longer ones for 2 1/2 lift and if you can afford new shackles get those also but if your a budget old ones will work. It took me and a friend about 6 hours in total to do work with replacing shocks and transfer drop with some tortch work because of old bushings seized to the bolt on old leaf springs, job is all done jeep rides so much better and a lot higher than before but my springs where completely wore out so it seemed like a 4" lift, I'm glad I didn't go with 4" lift, I'm getting older lol, Hope this review helps Happy 4 wheeling, I'll post pictures of my jeep

Reason I chose this business:

Because parts where cheaper than Quadrotec on a 2 1/2 inch lift kit by 50 Bucks

Thumbnail of user williamp2762
1 review
0 helpful votes
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January 25th, 2024
Verified purchase
• Updated review

Excellent service. Products are of excellent quality.

Reason I chose this business:

Excellent service, quick accurate delivery

Excellent
July 7th, 2022
Verified purchase
• Previous review

Excellent service. Able to find the parts, order the parts and complete the purchase without any problems.

Thumbnail of user craigt424
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

Tried to install in both sets of holes my 2023 4xe. The base piece would not fit correctly in either position, so I had to rig it to make it fit.

Thumbnail of user jamesw5264
1 review
0 helpful votes
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January 14th, 2023
Verified purchase
• Updated review

Great service. Thanks again for the service. I wouldn't complain about the service or products at all. Always a pleasure buying from this company.

Reason I chose this business:

Best in the business.

Great service and I love this company
January 7th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Best in the business.

Thumbnail of user melissak1074
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

It's was great! Sharp and to the point! I would recommend Extreme Terrain to anyone! JEEP WILL TRAVEL!

Thumbnail of user terryl742
2 reviews
0 helpful votes
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September 24th, 2023
Verified purchase

How does a relatively complex part not come with manufacturer instructions? Poor performance DV8 poor performance Extreme Terrain.

Reason I chose this business:

Have ordered before, met expectations. Will not order again.

Thumbnail of user lees1018
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

Couldn't get them to work initially but after a little break and trying again I got them to pop into place with a little bit of effort

Reason I chose this business:

They have everything you need for a Jeep

Thumbnail of user amyf1209
1 review
0 helpful votes
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September 28th, 2022
Verified purchase

Nichole was a great help with my tire questions. I appreciate all the help I will post pictures when it is all hooked up with you items

Thumbnail of user jamesd4141
1 review
0 helpful votes
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November 12th, 2022
Verified purchase

These mud flaps were very easy to install and were made from good quality molded plastic from Weather Tech!

Reason I chose this business:

They have a very good selection of parts and accessories for my Jeep Gladiator!

Thumbnail of user jacquelinef637
1 review
0 helpful votes
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January 24th, 2024
Verified purchase

Answered all my questions quickly and helped me order the correct part!

Thumbnail of user lesiab16
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

Easy order I ever made. Love the fact that your site let me know work on my Jeep. THANKS will be shopping again<

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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