• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

Write a Review

Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
See all photos
How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user braydeng13
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

Ordered a skyjacker steering stabilizer and that is what I received. It came 1 day earlier than expected.

Thumbnail of user jaimec330
1 review
0 helpful votes
  • Send Message
April 11th, 2023
Verified purchase

Recieved my tire within two days! Super fast service and trustworthy product from this company will forever be a customer!

Reason I chose this business:

Just online research and they seemed like a reasonable company!

Thumbnail of user ericp1544
1 review
0 helpful votes
  • Send Message
April 7th, 2023
Verified purchase

Your catalog is so very easy to maneuver thru. Finding what I need doesn't take long or much of my time.

Thumbnail of user richardb4521
1 review
0 helpful votes
  • Send Message
November 13th, 2022
Verified purchase

Very happy with deflectors, delivery took over 2 weeks, for the cost of parts I would think you'd ship faster

Thumbnail of user robertc6697
1 review
0 helpful votes
  • Send Message
March 6th, 2023
Verified purchase

Ordered a speedform throttle controller for my 2011 toyota tundra. Items was as described and works great. Will order from ET again.

Reason I chose this business:

They have the parts I want for my tundra.

Thumbnail of user jamiem1082
1 review
0 helpful votes
  • Send Message
March 3rd, 2023
Verified purchase

Order arrived within a couple days, wasn't expecting delivery so soon but glad to have them promptly.

Reason I chose this business:

Go Topless Day

Thumbnail of user bradfords73
2 reviews
0 helpful votes
  • Send Message
September 10th, 2022
Verified purchase

Teraflex shocks and steering stabilizer. Absolutely changed the ride. Great improvement over stock equipment!

Reason I chose this business:

Prices were right and delivered quickly.

Thumbnail of user larryn428
1 review
0 helpful votes
  • Send Message
February 9th, 2023
Verified purchase

Ordered a replacement front bumper. Everything thumbs up except 10% off (clear10) doesn't look like it applied when order went through.

Thumbnail of user conorc31
1 review
0 helpful votes
  • Send Message
February 6th, 2023
Verified purchase

Excellent low profile Tonneau for my Gladiator (Rough Country). Delivered quickly and the install was simple.

Reason I chose this business:

Good customer service. I had a less ideal tonneau cover that Extreme Terrain took back for return without issue.

Thumbnail of user mannym114
1 review
0 helpful votes
  • Send Message
August 22nd, 2022
Verified purchase

Previously ordered a soft tonoue cover for my tacoma, price was great with very good reviews and ease of installation.

Thumbnail of user johnh6686
1 review
0 helpful votes
  • Send Message
April 5th, 2022
Verified purchase

Shipping was quick, and fit perfect. I would recommend this if you have a damaged front bumper cover on your Wrangler JK

Thumbnail of user r.s.m
1 review
0 helpful votes
  • Send Message
August 17th, 2022
Verified purchase

Someone backed into my keep at a reasonably high rate of speed. It would have totaled without out the bull bar

Reason I chose this business:

Great products at a good price and they have everything you need

Thumbnail of user kylek490
1 review
0 helpful votes
  • Send Message
September 13th, 2022
Verified purchase

No mounting hardware included (missing 2 bolts and flange washers). Also does not include brackets for rear bumber mount

Thumbnail of user jayp1140
1 review
0 helpful votes
  • Send Message
January 16th, 2023
Verified purchase

Nice job, the product was missing 3m adhesive promoter though. Had to order some from Amazon. No biggie.

Thumbnail of user kurta117
1 review
0 helpful votes
  • Send Message
January 12th, 2023
Verified purchase

Ordering couldn't be any easier. Order arrived in good condition and on schedule. Directions were clear. All parts included. Nothing missing.

Thumbnail of user dough553
1 review
0 helpful votes
  • Send Message
December 21st, 2022
Verified purchase

Excellent. Product just wasn't quite right, I called and ET made the change. Quick, simple, friendly.
Awesome. Thank you

Thumbnail of user shanec357
1 review
0 helpful votes
  • Send Message
July 22nd, 2022
Verified purchase

Newbie at this Gladiator build stuff. The pictures, videos, reviews, and product descriptions helped me clarify my choice. Thanks!

Reason I chose this business:

Product diversification

Thumbnail of user michaelc9473
1 review
0 helpful votes
  • Send Message
December 16th, 2023
Verified purchase

The Jeep parts I ordered fit perfectly, with great quality. As well as a reasonable shipping time!

Reason I chose this business:

A friend told me about this website.

Thumbnail of user charlies430
1 review
0 helpful votes
  • Send Message
December 4th, 2023
Verified purchase

UPS said it was delivered on Friday in my mail box. But did not get delivered u til Monday?

Reason I chose this business:

Like the parts I can get for my Jeep

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for speaking with me.
If you have any questions-
Please let me know.

Amy
EXT 1257

Thumbnail of user stevenw2161
1 review
0 helpful votes
  • Send Message
December 6th, 2023
Verified purchase

The tool box has a dent on top. I believe it was done by UPS which delivered it.

Reason I chose this business:

The only company that had what I needed. Glad I found them.

Thumbnail of user jodyb393
1 review
0 helpful votes
  • Send Message
November 25th, 2023
Verified purchase

If you have jeep wrangler and need stuff to make it truly yours. This is the site for you.

Thumbnail of user coltonp27
1 review
0 helpful votes
  • Send Message
July 16th, 2022
Verified purchase

Whenever I order from Extreme Terrain it is always a good experience, always exactly what is shown and expressed.

Reason I chose this business:

Very easy and helpful website to navigate.

Thumbnail of user kurtw184
2 reviews
0 helpful votes
  • Send Message
April 26th, 2023
Verified purchase

The item I received was missing some 3M adhesive Excelerator which the representative told me rendered it defective.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I apologize for your experience.
I see you have connected with our Customer Service on this issue.
If you would like to discuss, I would be happy to speak to you.

Amy
EXT 257

Thumbnail of user jerrym1119
1 review
0 helpful votes
  • Send Message
January 27th, 2023
Verified purchase

So far shopping has been easy and the prices are geat. I have received the grab handles and seat covers but it's been to cold to instll either yet.

Reason I chose this business:

Great chat session with Joe Scott and all in all just easy to find things on this site

Thumbnail of user lindac4979
2 reviews
0 helpful votes
  • Send Message
May 18th, 2023
Verified purchase

I couldn't see with no mirrors when my doors are off. I instantly seen everything I needed for my truck on your website. Yessssss. Lol

Reason I chose this business:

You guys have everything I need!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

How do I know I can trust these reviews about Extreme Terrain?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Extreme Terrain?