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Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,733 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
AS ALWAYS, IT IS AWESOME. YOU GUYS ROCK... I OWN A 22 JEEP WRANGLER UNLIMITED, AND I AM JUST STARTING TO TRICK HER OUT.
EASE OF BUYING.
Ordering was easy and both items came neatly packed together in one box. Shipping was fast.
Good products at reasonable prices.
It fit perfect for my 22 2door JL, the shine on the paint was exactly the same shine to my car considering I kept finding super matte grilles.
I ordered a new soft top for my jeep and it came in 3 days and was super easy to install
Great products for a great price
I never got a receipt for my ordering not good can't find out no one to talk to about this problem
Been happy as a muddy Jeep with all my orders so far, from my fender to the body armor. Thank You.
The app was a little glitchy
but that could have been my phone I reckon
But it was superb
the fitment
And quick shipment
One of the more informative sites that I looked at
Little glitchy
But probably my phone
Didn't have the other control arms I wanted so had to spend more for others to come in on time
I have spent a pretty good chunk of change with these people in the past year or so, and most everything has gone well except for side step rails for my Jeep. I own a hunting and safari business here in Tennessee. I take clients to Africa, Alaska and Texas and have several 4x4 auto's including Jeeps. I got a set of step rails from them that were from Red Rock in a 3" tube steel that was powder coat black. The instructions called for install on the driver side first which went great and looked great, but on the passenger side I got three bolts in the rail at the bracket but the fourth threaded insert was just spinning around and would not take the bolt to tighten it down. It is alot of work to put these damn things on if you have ever done it. You mount the brackets first and then line up the rail to screw to them. When I called Extreme Terrain to let them know abought it, I told them all I need was the Right side passenger step rail and That should do it. I would send back the defective rail. Nope, They wanted me to send both rails and hardware back for credit and wait for a new set to come in. Thats nuts, I wasn't going to go back around my jeep and take all the stuff off to send back when all I needed was One rail. I don't have the time to work for extreme terrain for free and make my clients wait. This is not the first time I have had issues with this company, but the results were the same; no service after the sale. I will tack weld the rail to the bracket and Never do business with extreme terrain again. The biggest thing with me is service after the Sale. Taking care of the Customer. Thats why my clients come back to me time and time again. I will fill with the BBB, buyer beware here. Terry L. Spencer.
Tip for consumers:
Don't. Go elsewhere to spend your money and get service after the sale.
Products used:
Side step rails or nerf bars for my jeep.
No problems my order went good, posted were so their and I had no problem installing it on the Jeep
Cause I own a jeep
Received my mirror in a short amount of time and it appears to be a high quality part. Thank you!
You had the part that I needed for a reasonable price
This bumper arrived in just a couple of days and was a perfect replacement for my old one. Love it!
Best selection and fair pricing
Order it was here quick although I had to modify the product do to a lift kit but, good service
Came across it.
Took 3x the amount of time to install because the rivets were too small for the stock holes, and 8mm bolt would not reinstall because it is too short
Appeared to be what I wanted and easy to install
Very helpful quick and fast response, And a pleasure to do business with! Will shop some more
Got the items installed. My 35" spare was a tight fit with the new bumper but it worked out
I like the products you sell. Delivery is very timely. Thank you
Arrived early than was quoted. Have not installed yet
Very quick delivery. Thanks for your exceptional customer service.
Looked durable
The hitch fit perfectly and was easy to install it took a couple of hours and works very well
All my things came as ordered and on time. Can't wait to find something else to order from ET
Nice website & Magazine
Love my new parts. My jeep is looking good!
Need a few more lights and she will be great.
Selection of great ideas
Very smooth and I love the ability to have the site sort what works with my vehicle.
Nice feature!
It looks nice. Scuba is my passion, and I just bought a jeep. Figured it would add some flair
They were the only ones that had it that I could find
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Thank you for your feedback!
If you have any questions, please let me know.
Amy
EXT 1257