• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user jamesn1023
2 reviews
0 helpful votes
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August 28th, 2022
Verified purchase

Was told on web site would receive in 3 days. However, it took over 1 week to receive

Reason I chose this business:

Saw on web sight.

Thumbnail of user philipd420
1 review
0 helpful votes
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June 8th, 2022
Verified purchase

You guys are the best. My wife and I will purchase more items in the future I'm sure.

Reason I chose this business:

Better choice and in stock.

Thumbnail of user melissah2427
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

I had an easy experience ordering my side steps for my new Jeep. Thank you so much!

Reason I chose this business:

The price and convenience

Thumbnail of user derickd25
1 review
0 helpful votes
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August 21st, 2022
Verified purchase

After my order was placed I have regular update and package came on time and in good shape

Thumbnail of user timw587
2 reviews
0 helpful votes
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August 18th, 2022
Verified purchase

Quick and easy. Got my seat covers in a couple of days. They look good and work well.

Thumbnail of user jeffreya655
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Easy to find items and with the does it fit part feel safe i got the right parts

Thumbnail of user davidp4910
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

Made a purchase on line and all went well. Expect to be back for another purchase. Thank you

Thumbnail of user gabrield353
1 review
0 helpful votes
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January 1st, 2024
Verified purchase

I received my spacers early but the were the wrong ones

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am very sorry to hear that.
I see that you have spoken with our customer service.
Please let me know if you have any questions.

Amy
EXT 1257

Thumbnail of user williamd3855
1 review
0 helpful votes
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December 23rd, 2023
Verified purchase

Let the customer know that the visors are adjustable in and out

Reason I chose this business:

Good parts good price

Thumbnail of user terrih591
1 review
0 helpful votes
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December 28th, 2023
Verified purchase

Super fast shipping and high quality. Would recommend.

Thumbnail of user charlieh355
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

Ordering from Extreme Terrain were very easy. I received my product quickly.

Reason I chose this business:

I like the items and quality look great.

Thumbnail of user jeromed144
2 reviews
0 helpful votes
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December 27th, 2023
Verified purchase

The product was everything I hoped it would be. Fast delivery

Reason I chose this business:

Quality products

Thumbnail of user barbaras4428
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

I received my order in a timely manner and was very satisfied with the order

Reason I chose this business:

My daughter in law suggested it for an Xmas present for my son

Thumbnail of user philipd631
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

Order arrived quickly and quality was as advertised.

Reason I chose this business:

Never been disappointed with an order.

Thumbnail of user kevind2393
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

Quick and easy to order. Fast shipping. Running boards installed smoothly.

Reason I chose this business:

I like the pictures of the product with the color combos of the vehicle.

Thumbnail of user alwinl1
1 review
0 helpful votes
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December 14th, 2023
Verified purchase

Super easy site to find products but having issues with credit card (overseas card)

Reason I chose this business:

Recommendation website and great prices

Thumbnail of user barryp336
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

Great online shopping experience and great quick shipping and products came intact

Reason I chose this business:

Great priced items and easy to find anything for your specific vehicle

Thumbnail of user andrewj913
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Mopar OEM quality and they delivered exactly as they said they would on the website with No surprises or issues.

Thumbnail of user markw4002
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

Got my order quick. The fifty character requirement to describe my experience is stupid.

Reason I chose this business:

Because they had what I needed.

Thumbnail of user mirnam37
3 reviews
0 helpful votes
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December 25th, 2023
Verified purchase

Beautiful light I love it, very fast delivery, great price

Reason I chose this business:

Have the accessories for my wrangler

Thumbnail of user maryannee15
1 review
0 helpful votes
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December 25th, 2023
Verified purchase

Placed order and received promptly
as expected without delay

Reason I chose this business:

Jeep Owner gift request

Thumbnail of user chrisc3923
1 review
0 helpful votes
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December 25th, 2023
Verified purchase

Sales associate very professional and knowledgeable! Quick delivery is always a plus!

Thumbnail of user christianb730
1 review
0 helpful votes
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October 7th, 2023
Verified purchase

Great service easy too fine what I needed speedy delivery no hassle everything came in as needed

Thumbnail of user meagann16
1 review
0 helpful votes
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December 2nd, 2023
Verified purchase

It was a good experience and fast shipping. I am sure he will like it.

Reason I chose this business:

Hubby picked it out

Thumbnail of user danielh3071
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

Fast shipping and great experience. Very pleased with how my order came and was processed.

Reason I chose this business:

Had oem decal I was seeking

Sitejabber for Business

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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