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Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,733 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
Good experience overall. Shipping was fast and good customer service
I loved how easy the ordering went, and it came so quickly and in excellent condition.
My husband got a book and I was being nosy.
Customer sales representatives are great. It's a pleasure doing business with professional people.
Reputable company
Had what I was looking for at a good price and quick shipping.
Great experience and looking forward to more upgrades to my gladiator.
One of the first websites that showed up when I started searching for upgrades to my gladiator.
I received 3 of the 4 brackets. I'm missing the Passenger side Top hinge bracket.
Customer service was great. Had to call for delivery info. Csr was very helpful.
I received my order in good condition and have installed my running boards without any issues
Great service. I will look to Extreme Terrain for fur purchases.
They had what I wanted at a good price.
Received my order extremely fast! Free shipping! Will definitely use again.
Ordered accessories for my sons jeep for his Christmas present
Good Company, fast ship. Can't wait until Christmas for my daughter to see them 12-22-23
They had what I was looking for at a fair price.
Good or bad I never leave reviews. I'm in customer service so I know how maddening they can be but I'm so disappointed!
I purchased a set of Nfab Wheel to Wheel Textured Black side steps. The pic on the Extreme Terrain site shows box like tubing like the Predator Pro steps and the drop step looked like the Pro steps so I thought it was a lesser version of the Predator Pro and I would save a couple bucks. Boy was I wrong. They look nothing like the picture. These are a thick 3" or 4" tube style and the drop step in smaller round tubing as well with a different step pad and look. Totally different! I was excited based on the pics provided on the site only to feel baited to buying what I consider a lesser version.
FedEx was crappy and had a later delivery date than what was expected which happens these days, but the FedEx driver refused to put the large box on my door step and told my 60-70 year landlord who was working outside that she can take it up the steps or it just sits where he leaves it by the road and the box is was damaged and beat to hell so I don't know what to do if I have to return the extremely damaged cardboard box that FedEx beat to hell during shipping and the water damage that made the box fall apart when trying to move it after work. Driver dropped it off on a damp/ wet grass area in front of my place by the road.
Now after reading the return policy on the site I might be stuck with a $587 mistake due to misrepresentation of the product in the photos and the damage to the box due to the delivery method the parts were sent. After a little extra look around even the part numbers are almost the same except the real deal Predator Pro's have a PR on front of part number but everything else is an exact match. They sent me T2282CC-TX from NFab the Predator steps are PRT2282CC-TX. You can see why I didn't notice the situation before it unfolded!
Originally shopped Extreme Terrain because I saw a deal for what appeared to be a replica of the Predator Pro steps by NFab. After a little extra look around even the part numbers are almost the same except the real deal Predator Pro’s have a PR on front of part number but everything else is an exact match. They sent me T2282CC-TX from NFab the Predator steps are PRT2282CC-TX. You can see why I didn’t notice the situation before it unfolded! Beware. Doesn’t match the pic. Now I might be stuck with a $587 false advertisement because of their pics.
Got this for my son for Christmas so he hasn't opened it yet.
Quality products and very nice sales people.
Thank you for your superb business and expediting my order fast.
Have yet to receive my order after nearly 3-weeks!
It was a mistake!
No problems, good service, wide selection. The variety gives several choices on quality parts.
Quality and wide variety.
The selection, eas of of the process, nothing difficult about selection and price though Extreme!
Smooth and easy to order online. Overall a good experience.
Y’all had what I needed for my Jeep.
Great experience. Can't wait to order more for all my vehicles
Quickly searched for what I need and confirmed it was the right unit for my make and model.
The searches are fairly intuitive. The system checking for proper fitment to your particular vehicle is very helpful as well.
Simple and intuitive checkout process, the web page is very well built.
Ease of finding what I am looking for and being able to compare options quickly. Very nicely constructed website.
I opened up my package. Absolutely love my windshield decals. This is where I'll be ordering again!
Fast shipping, easy transaction. Have not opened package yet so I can not give review of quality
Nice and easy just some issues with finding a product. Some products you have to hunt for.
Purchased from them and had one issue with the amount I was showed at check out and what I was charged.
Easy website to navigate had everything I needed and more shipped right away I can't be happier
All the parts anybody could need for off-road vehicle Jeep in particular
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
