• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

Write a Review

Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
See all photos
How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user davidb11261
1 review
0 helpful votes
  • Send Message
December 15th, 2023
Verified purchase

Thanks for quickly delivering the part I chose fir a great price

Thumbnail of user louisb635
1 review
0 helpful votes
  • Send Message
December 10th, 2023
Verified purchase

This was my first time on this site and was easy to find what my wife wanted for her jeep

Thumbnail of user nicholasb946
1 review
0 helpful votes
  • Send Message
April 22nd, 2023
Verified purchase

I bought the pack so that I can put my rear fender back on, worked perfect. 2008 JK Sahara

Reason I chose this business:

Previous experience

Thumbnail of user barbarav1227
1 review
0 helpful votes
  • Send Message
December 14th, 2023
Verified purchase

Great experience and will definitely use them again

Thumbnail of user tylers1001
1 review
0 helpful votes
  • Send Message
December 14th, 2023
Verified purchase

Fast shipping! Everything came undamaged and in a timely manner

Thumbnail of user tedw292
1 review
0 helpful votes
  • Send Message
December 13th, 2023
Verified purchase

The parts selection was vast. The parts were well described and illustrated.

Reason I chose this business:

The parts I wanted were available.

Thumbnail of user eduardoe72
1 review
0 helpful votes
  • Send Message
December 19th, 2023
Verified purchase

Not happy at all, items seems to be missing washers

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for speaking with me.
Please let me know
If you have any questions.

Amy
EXT 1257

Thumbnail of user genet215
1 review
0 helpful votes
  • Send Message
November 24th, 2023
Verified purchase

Ordered wiper motor, it was delivered in one day and install was super easy

Reason I chose this business:

Price and they had the part in stock with promise of next day shipping

Thumbnail of user charlesg1861
1 review
0 helpful votes
  • Send Message
November 23rd, 2023
Verified purchase

I ordered these wheels on Friday and received them on Saturday. Superior customer service!

Reason I chose this business:

Past experience

Thumbnail of user donw804
1 review
0 helpful votes
  • Send Message
December 12th, 2023
Verified purchase

The package arrived on time, in great shape and was as described.

Thumbnail of user morganl291
1 review
0 helpful votes
  • Send Message
December 18th, 2023
Verified purchase

Product as described. Prompt shipping and delivery. Very happy with this company.

Reason I chose this business:

Right parts / easy to use platform

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for letting us know!
Please feel free to reach out
With any questions.

Amy
EXT 1257

Thumbnail of user lindar2553
2 reviews
0 helpful votes
  • Send Message
December 11th, 2023
Verified purchase

Received my pink antenna in a timely manner. Thank you Extreme Terrain for selling this item.

Reason I chose this business:

Because they were selling a pink item that I was looking for.

Thumbnail of user rubenja
1 review
0 helpful votes
  • Send Message
September 15th, 2023
Verified purchase

Found what i was looking for and it was delivered promptly all at a fair price.

Reason I chose this business:

Web surfing and reading customer reviews

Thumbnail of user brucea549
1 review
0 helpful votes
  • Send Message
December 10th, 2023
Verified purchase

Great company Great products Great customer service

Thumbnail of user sharonb3285
1 review
0 helpful votes
  • Send Message
December 11th, 2023
Verified purchase

Site is easy to use and delivery wast faster than expected. Item was exactly as ordered.

Thumbnail of user maureena247
1 review
0 helpful votes
  • Send Message
December 10th, 2023
Verified purchase

Quick delivery, usually find what you are looking for at a good price

Reason I chose this business:

Have the parts I need

Thumbnail of user howardm425
1 review
0 helpful votes
  • Send Message
December 10th, 2023
Verified purchase

Extreme has it all! Good deals and fast, dependable shipping!

Reason I chose this business:

Because I knew I would get the best product for my money with phenomenal shipping. It has always been like this unlike other places I’ve used.

Thumbnail of user stephenj1214
1 review
0 helpful votes
  • Send Message
December 1st, 2023
Verified purchase

The item I was looking for was easy to find, was a great price, and arrived fairly quickly.

Reason I chose this business:

They had great options

Thumbnail of user gregl1000
1 review
0 helpful votes
  • Send Message
December 7th, 2023
Verified purchase

New headlights don't fit. I need to return or find out why they don't fit in the housing.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear that about your head lights.
I see you have spoken with our customer service.
If you have any questions-
Please let me know.

Amy
EXT 1257

Thumbnail of user phillips600
1 review
0 helpful votes
  • Send Message
August 23rd, 2023
Verified purchase

Received my order in a timely manner and the running boards were a cinch to install.

Reason I chose this business:

Selection of products.

Thumbnail of user derwinj6
1 review
0 helpful votes
  • Send Message
December 10th, 2023
Verified purchase

Items arrived fast, Thank you,well packaged got everything l ordered.
Satisfied customer!

Thumbnail of user chrisc3291
1 review
0 helpful votes
  • Send Message
December 9th, 2023
Verified purchase
• Updated review

Ordered online received it in four days very good service

Reason I chose this business:

Y’all carried the armadillo line of roll bar

Always nice and easy customer service
December 23rd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Good web page layout

Thumbnail of user dans2590
1 review
0 helpful votes
  • Send Message
December 9th, 2023
Verified purchase

Excellent! Exact color I wanted with quick delivery.

Thumbnail of user kevind2234
1 review
0 helpful votes
  • Send Message
September 9th, 2023
Verified purchase

It was ok somewhat confusing. This review was a mistake. You make me do 50 Characters.

Reason I chose this business:

Had the top I wanted

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am sorry to hear that.
If you have any questions, please let me know

Amy
EXT 1257

Thumbnail of user nathans971
1 review
0 helpful votes
  • Send Message
August 8th, 2023
Verified purchase

Ordered and received within a week and they were very accommodating by putting in my garage.

Reason I chose this business:

Heard from a friend

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

How do I know I can trust these reviews about Extreme Terrain?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Extreme Terrain?