• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,379
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user joshuap623
1 review
0 helpful votes
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November 18th, 2022
Verified purchase

Fast delivery and good product and service. Will be ordering from here in the future.

Reason I chose this business:

Their jeep products are second to none.

Thumbnail of user kenneths1684
1 review
0 helpful votes
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June 17th, 2023
Verified purchase

As expected ordering to shipping times. Items fit as described. Above average quality of item

Reason I chose this business:

Shipping to Puerto Rico.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
Please let us know if you have any questions.
We are happy to help.

Amy
EXT 1257

Thumbnail of user michaels9364
2 reviews
0 helpful votes
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November 15th, 2022
Verified purchase

Competitive pricing on this great OEM product. High quality product, fast delivery and easy install

Reason I chose this business:

Price, selection, ease of ordering and speedy delivery

Thumbnail of user jamesr3727
1 review
0 helpful votes
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July 10th, 2022
Verified purchase

I have been very happy with purchasing parts for my jeep. 10 out of 10.

Thumbnail of user albertob149
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

I found here what I was looking for my Jeep. Good products and fast delivery.

Thumbnail of user bobbyv70
1 review
0 helpful votes
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April 28th, 2023
Verified purchase

Looks great and fast shipping, I will install when I have all other suspension components

Thumbnail of user johnh6890
1 review
0 helpful votes
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May 18th, 2022
Verified purchase

Quick and easy to order. The installation video was perfect, especially the tools needed tip.

Reason I chose this business:

Product selection and price

Thumbnail of user shanan30
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

Great! Super easy to speak with someone regarding my decision on which parts to buy!

Reason I chose this business:

Lots of options for my Bronco.

Thumbnail of user davidp4090
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

Cover is too large how do I return it? Grill covers I am happy with.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user christinah1317
1 review
0 helpful votes
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April 17th, 2023
Verified purchase

Fast shipping. Box was really beat up when it arrived, but the top was fine.

Reason I chose this business:

Recommended by a friend

Thumbnail of user ellenr224
3 reviews
1 helpful vote
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April 14th, 2023
Verified purchase

I love that my shopping cart did not empty even though I left it overnight!

Reason I chose this business:

Other Jeep owners highly recommended the company

Thumbnail of user peterl1719
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

Item arrived on time. It was fast and easy. Looking for more purchases later on.

Thumbnail of user kevinf1703
1 review
0 helpful votes
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March 27th, 2023
Verified purchase

I been buying part on this side and they always send me the right part

Reason I chose this business:

Great product and good experience

Thumbnail of user jeffe636
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Delivered with no issues. 100% better shipping than Amazon! Boxed up very good for shipping.

Thumbnail of user jerrih14
2 reviews
0 helpful votes
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March 25th, 2023
Verified purchase

Heavy duty worth the purchase I also got the reinforced tailgate bracket that matches it.

Reason I chose this business:

I've always gotten all my Jeep parts from ET because they show me what fits my jeep and they show it on my jeep in the description so if I think its ugly I have the chance to pass without wasting my time.And if a part comes damaged and missing things they work with me to resolve and replace things quickly not to mention the super fast shipping but can't beat free 2 day delivery on everything! I just wish there was more coupon codes for us regulars.

Thumbnail of user stans254
1 review
0 helpful votes
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September 30th, 2022
Verified purchase

Easy ordering and super fast shipping. Very easy install. Lights look great on my JL.

Reason I chose this business:

Variety of products

Thumbnail of user charlesc2256
2 reviews
0 helpful votes
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March 9th, 2023
Verified purchase

Quick easy process and delivered early. Had no issues ordering. Packaging was nice and tight.

Thumbnail of user michaelj3054
1 review
0 helpful votes
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February 27th, 2023
Verified purchase

Quick and easy. The price was right and they had what I needed on hand.

Thumbnail of user vincentm48
2 reviews
0 helpful votes
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September 10th, 2022
Verified purchase

Great fast delivery, no problems right to door. And help. And being in a wheelchair

Reason I chose this business:

Great service and great parts

Thumbnail of user deltonam
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

The mirror was in new condition, perfectly match on my vehicle as stated on page.

Thumbnail of user billiej113
1 review
0 helpful votes
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February 14th, 2023
Verified purchase

They were a quality product installed in just a few minutes on my 2023 wrangler.

Reason I chose this business:

Easy everything I will ever need for my jeeps

Thumbnail of user jasonn668
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

Items came on time to start the weekend project. Went on easy and look good.

Thumbnail of user scottv697
1 review
0 helpful votes
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February 13th, 2023
Verified purchase

Easy, free shipping, and good price. Actually was delivered one day earlier than was promised.

Reason I chose this business:

Great price point

Thumbnail of user prabjeets1
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

Came in within the time frame was given. So far looks good and good quality.

Reason I chose this business:

Good reviews and lot of good options 2 choose from

Thumbnail of user michaelf3587
2 reviews
0 helpful votes
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June 9th, 2022
Verified purchase

First time experience and was excellent doing business I highly recommend to anyone and everyone

Reason I chose this business:

Reviews was definitely top rated

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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