• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,379
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user garys2194
1 review
0 helpful votes
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June 8th, 2022
Verified purchase

Po went perfect. Delivery was exactly on time. No issues at all on this order.

Thumbnail of user edwardv247
1 review
0 helpful votes
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June 8th, 2022
Verified purchase

Got exactly what I wanted in a short amount of time. Installation was a breeze!

Reason I chose this business:

Had what I wanted at a reasonable price.

Thumbnail of user carlm784
1 review
0 helpful votes
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January 28th, 2023
Verified purchase

A small screw up in the beginning but corrected right away very easily. Very satisfied.

Thumbnail of user peterl1654
1 review
0 helpful votes
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January 20th, 2023
Verified purchase

I didn't have time to install on my truck yet, I will get it work

Thumbnail of user donaldm1301
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Very easy to order from them. The product was what I was looking for. Hi

Thumbnail of user turnerl20
1 review
0 helpful votes
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January 18th, 2023
Verified purchase

Works great on time just what I was looking for great doing business with you

Thumbnail of user jeremyr502
1 review
0 helpful votes
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January 16th, 2023
Verified purchase

Easy to shop on the website with great filter options. Will buy from website again.

Reason I chose this business:

Great reviews and very established company

Thumbnail of user marcusd209
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

The site is easy to navigate and the products are quality. Overall a great experience.

Thumbnail of user williamc4117
1 review
0 helpful votes
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January 11th, 2023
Verified purchase

Always good always easy and best place to shop for all my jeep parts needs

Reason I chose this business:

One stop jeep shopping

Thumbnail of user brentb426
1 review
0 helpful votes
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April 4th, 2022
Verified purchase

Got what I needed easily and got quick help via chat right after the order.

Thumbnail of user steveh3075
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

Easy purchase. In stock and shipped to house in 3-4 days. Already installed on Jeep.

Thumbnail of user jonb762
2 reviews
0 helpful votes
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December 21st, 2022
Verified purchase

Awesome! I am receiving my orders within a couple of days of placing the order

Thumbnail of user bentont9
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

They helped me in every way I needed even though I was being a pain

Thumbnail of user frankb1334
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Excellent thank you for the Prompt sever
I hope all me deliveries are the same

Thumbnail of user yalondam1
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

The shipping was much faster than I expected. This was a gift for my son.

Thumbnail of user debtam1
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Ordered gifts on web site I was annoyed that I could not choose my shipping

Thumbnail of user neill185
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

Always a lot of options and fast shipping. My go to for my Jeep needs!

Reason I chose this business:

Have used extreme terrain before and never been disappointed.

Thumbnail of user andrewh1921
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

Prompt shipping and great price! Checked the same item with competitors and nobody came close.

Thumbnail of user cynthias2285
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

I haven't gotten the chance to get them put on, but I will this week.

Reason I chose this business:

I think this my be a good site, but I'd have to let you know at a later date after I get the covers on.

Thumbnail of user adriane85
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

Quick and easy install. Arrived quickly and as described. Nice addition to my Jeep Wrangler.

Reason I chose this business:

Internet sesrch.

Thumbnail of user jasont1394
1 review
0 helpful votes
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July 21st, 2022
Verified purchase

Great prices when compared to other stores. Shipping was fast, and install was a breeze!

Reason I chose this business:

Price, selection, customer service

Thumbnail of user anitar157
1 review
8 helpful votes
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June 29th, 2020

Bought Cargo rack for Jeep 100 words cant explain I will NEVER buy nor recommend anyone to shop here

Thumbnail of user ianp373
1 review
0 helpful votes
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November 22nd, 2023
Verified purchase
• Updated review

Great customer service. Got my order a day earlier than expected.

Reason I chose this business:

Customer service and price.

Very helpful
October 9th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Helpful and knowledgeable staff.

Thumbnail of user benr857
1 review
0 helpful votes
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November 20th, 2023
Verified purchase

Easy to order. Great customer service and ongoing tracking information

Reason I chose this business:

Referred by my father

Thumbnail of user joew1479
1 review
0 helpful votes
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November 20th, 2023
Verified purchase

Super cheap. Super easy to order. Super fast FREE delivery. Super easy to install. Super pleased!

Reason I chose this business:

You have a lot of great products and you offer free shipping on heavy things!

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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