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Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,733 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
I ordered it, paid for it, it arrived. I hate surveys.
Because they had what I wanted.
I put in my order, and it was sent out in just hours Great job follow up on e-mail was fast.
Great customer service! Very helpful in selecting the parts I needed.
Best overall price and stock.
Awesome deals and very accessible.
Happy with product.
Very easy to shop all items I need for my jeep are here.
Easy to order products were as described pleasure to deal with
Price was fair
Price was fair
Spoke with Dan a handful of times and he was great to work with and very helpful
I've used you guys before numerous times
Everything I ordered was as expected when I received them.
Great products for Wrangler people
Awesome website and people. Good site. Love them. H
Always have.
Exactly what I wanted and the price was great. You have great prices.
-The right product at a great price and speedy delivery.
Fits well in my 2023 2dr JL. Holds my gear I like to have with me.
Fast shipping! They came before the scheduled shipping date.
Because y’all are pimp
Easy to pick parts great descriptions and great prices
Quick shipping, tires and rims were packaged great and arrived in excellent condition.
Price was great and estimated arrival time was fast.
Shipping was fast and it's an easy great product to install
Always great prices and easy to order from
Highly recommend
Awesome products and pricing
Nice and easy ordering, the only problem with the part I ordered was broken
To many emails from you
To many emails from you
LoD removable steps REQUIRE LoD's rockslider and don't work with Jeep factory installed rockslider. Web site should make this clear.
It was great,everything arrived on time perfect condition
Extreme Terrain has always delivered awesome products that, I am very satisfied with!
Extreme Terrain has impeccable products for Jeeps and awesome delivery service!
Great service! Love all that was purchased! Will purchase again from this company.
Always have excellent service thru Extreme Terrain.
Found what I was looking for and at a great price, informative
I have used Extreme Terrain before when I had my jk
Parts arrived in good shape and bolted right up. Just right for the Tacoma.
Availability of parts.
I ordered weather tech mud flaps for my wifes jeep the site was very misleading. I placed my order because it was showing me that it would arrive saturday so i order them. Well i got a message that my order was shipped and would arrive saturday. Well i got 1 message that it was arriving friday so i thought cool. I get home from work on friday and there was a box that was my mud flaps. Well it turned out it was only a pair not all 4 so i jump on the website and started a chat and clearly staed what i was calling about. Only on the chat that they told me that the other pair i was waiting for was shipped from a different warehouse ahhh no.at no point was i told that it would be 2 different shippments and shipped from 2 different warehouses. What kind of buisness are they running this is bull$#*! if i only wanted 1 pair i would have ordered as such. So saturday came and i got nothing. Moday comes and i get a message that it would be delivered on monday from fed ex and i got nothing again, but after getiing home i got a message from fed ex saying it was delayed and would arrive today(tuesday) really? None of this would have happened if my order would have been shipped from the same location but it was not and i was not told at the time the order was placed. This buisness sucks and is not trust worthy and web site is mis leading will not do buisness ever again, i will do my buisness with many other off road truck parts sites. Oh yeah their so called contest are pathetic as well its their only way to keep people coming back to their pathetic web site...do not buy from them unless you want your order to show up late and broken up from different locations...
Tip for consumers:
website should be named extreme pathetic they do not tell you that orders could be shipped from different locations like mine was dont sell something if you dont have all the items at the same location delayin my installation company is not trust worthy will not buy from again
Products used:
still waiting for mud flaps
I am so sorry to hear about your experience.
Thank you for your feedback.
If you would like to discuss, please reach out.
I look forward to hearing from you.
Amy
EXT. 257
I apologize for your experience.
When items ship out, they ship from the warehouse that has them in stock closest to the destination to make sure it reaches you
As fast as possible. I am so sorry they arrived at different times.
If you need anything else, please feel free to reach out.
Amy
EXT 257
Ordered for my son outa state fast and in perfect condition
Have dealt with them for years always great and stand behind product
Orders were received quickly and in perfect condition.
Ease of use (determining compatibility with specific vehicles), and wide selection.
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Thank you for speaking with me!
If you have any questions-
Please let me know.
Amy
EXT 1257