• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,379
Neutral
177
Negative
443

Instant Feedback

40,731 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,456)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user donaldh1005
2 reviews
0 helpful votes
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July 7th, 2022
Verified purchase

Ordered a tailgate delete and license plate badge and it arrived 36 hours later.

Reason I chose this business:

Pricing and reviews.

Thumbnail of user stevem3093
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

Quality, good value and very easy to install, not too much more to say.

Reason I chose this business:

Internet search.

Thumbnail of user juliea.p
1 review
0 helpful votes
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October 26th, 2022
Verified purchase

Website is super easy to find items on. Will continue to order from them.

Thumbnail of user denir8
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

The parts fit perfectly. They look nice in my jeep, like they belong there.

Reason I chose this business:

You have all the best jeep parts.

Thumbnail of user rogerd497
1 review
0 helpful votes
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April 17th, 2022
Verified purchase

Quick to see all of the different options, see customer pics and easy ordering.

Thumbnail of user shanew290
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

They had what I needed and the process through purchase and arrival was smooth.

Reason I chose this business:

Previous purchases went well so I returned for more.

Thumbnail of user dirks87
1 review
0 helpful votes
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October 19th, 2022
Verified purchase

Data on the website was more helpful than other sites and ordering was easy.

Reason I chose this business:

There was no confusion on the driveline parts I needed versus other sites.

Thumbnail of user mistyp134
1 review
0 helpful votes
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April 12th, 2023
Verified purchase

My experience was great except the hardware is not long enough for my rig

Reason I chose this business:

I chose Extreme Terrain because they were referred to me by other jeep people

Thumbnail of user chrisd2106
1 review
0 helpful votes
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April 12th, 2023
Verified purchase

Loved the info and videos on the product pages. Helped us to decide easily'

Reason I chose this business:

Ease of use

Thumbnail of user blakem190
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Always easy super fast delivery, anytime I look for parts I check here first.

Reason I chose this business:

Delivery times, quality of products, good pricing.

Thumbnail of user shimouls
1 review
0 helpful votes
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June 30th, 2022
Verified purchase

All all products came on time, frustrating when you pay for better shipping option.

Reason I chose this business:

Not sure why any longer, was because of good customer service.

Thumbnail of user ahmedh209
2 reviews
0 helpful votes
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October 14th, 2022
Verified purchase

Easy and fast. First time buying with Extreme and was fully satisfied. Thank you.

Reason I chose this business:

Because they had the I wanted

Thumbnail of user sharonb2633
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

But the box was In horrible condition. Surprised that the lights were not broken.

Reason I chose this business:

Nice catalog

Thumbnail of user melb222
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Can not give an opinion at this time because my order arrived not complete

Thumbnail of user kentonc15
2 reviews
0 helpful votes
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October 8th, 2022
Verified purchase

I order from several Jeep parts places but I like extreme terrain the best.

Reason I chose this business:

I chose them because one, they had the part but more Importantly, they always email me back when I have questions. Plus, I like their installation videos because they really help out.

Thumbnail of user lessiep2
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

It was a pleasure ordering from them fast shipping was exactly what they described

Thumbnail of user charless3128
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Awesome parts and delivery. Exactly what I wanted to do upgrade to my Jeep

Reason I chose this business:

I’ve used them for years

Thumbnail of user jamesg3568
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

Extreme Terrain is easy to shop with because of good selection and good prices.

Reason I chose this business:

Had what I needed in stock.

Quality
Thumbnail of user ezioc3
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Excellent product! Easy to use and install. Many parameters to change with your Jeep.

Reason I chose this business:

Super fast shipping and great prices

Thumbnail of user scottc2272
1 review
0 helpful votes
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March 20th, 2023
Verified purchase

I always find what I want at the right price. Can't complain about anything!

Thumbnail of user vardreyf
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

Extreme was great with working to resolving wrong address delivery (which was FedEx problem)

Reason I chose this business:

Great products

Thumbnail of user braxtond5
3 reviews
0 helpful votes
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September 19th, 2022
Verified purchase

Fast shipping. Really easy install, the hardest part is taking the old fenders off.

Reason I chose this business:

The price of the fender flares

Thumbnail of user johnh7061
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

Package initially was to be delivered on Thursday, overall experience was great.

Thank you

Reason I chose this business:

Great deals.

Thumbnail of user claref50
1 review
0 helpful votes
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March 5th, 2023
Verified purchase

Thank's Vic M for your help on getting the correct cover for my jeep

Thumbnail of user jamalo13
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

There was a little scratch on the gas cover that was sent to me.

Sitejabber for Business

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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