• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,377
Neutral
177
Negative
443

Instant Feedback

40,726 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,453)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
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Danny N.
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

Decent price and quick turn a round, can't complain of the fit and quality

Thumbnail of user pamk483
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

Website was easy to use and there was no problem finding what I needed

Thumbnail of user robertp4730
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

Was not the right part. Holes did no match up to attach the unit.

Reason I chose this business:

I have purchased parts with extreme terrain before and never had a problem.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear that.
If you have a question about your item- please
Contact our customer service. We are happy to help.

Amy
EXT 1257

Thumbnail of user marier935
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

Easy ordering and love the product! Looks great and was exactly what I expected.

Reason I chose this business:

Referred from family. Ease of ordering, price, and payment options.

Thumbnail of user danc1547
2 reviews
0 helpful votes
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October 30th, 2023
Verified purchase

Fast delivery and the install was quick and easy, the oracle lights work fantastic

Thumbnail of user pamelah2193
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

Awesome, enjoy my purchase and they look great on my Jeep.

Reason I chose this business:

Very reliable

Thumbnail of user terryf652
1 review
0 helpful votes
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October 3rd, 2023
Verified purchase
• Updated review

Everything I needed ( rotors,pads and wheel speed sensors) and at a good price.

Reason I chose this business:

Past experience

Great site
January 22nd, 2023
Verified site experience
• Previous review
Thumbnail of user charlesm3453
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

I found when I was shopping for and more had a great price and good quality

Reason I chose this business:

I was looking for a part and Extreme pop up

Thumbnail of user kristopherc69
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

Very quick shipping and excellent customer service

Reason I chose this business:

Great list of after market jeep products

Thumbnail of user georgiac170
1 review
0 helpful votes
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November 2nd, 2023
Verified purchase

Good experience. No issues. Delivered in time.Same parts I saw online but cheaper.

Reason I chose this business:

Had ordered from them before

Thumbnail of user edwinj134
1 review
0 helpful votes
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November 2nd, 2023
Verified purchase

I've order many products from your company and have never had a bad experience...

Reason I chose this business:

Like the selection and speed of things that have been order and sent out within a day or two

Thumbnail of user tonyp1114
1 review
0 helpful votes
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November 2nd, 2023
Verified purchase

My customer was very happy with his clutch and how much better it felt compared to stock

Thumbnail of user timg1001
1 review
0 helpful votes
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August 26th, 2023
Verified purchase

Good gooder liked it this is boring I just wanted steps there I hit 50+ lol

Thumbnail of user patricko625
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

Top fits nicely, easy installation, great price & very fast shipping.

Reason I chose this business:

Price & Reviews

Thumbnail of user andrewj1207
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

Great product. Very excited to use it. Thanks again!

Thumbnail of user marcied11
2 reviews
0 helpful votes
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November 1st, 2023
Verified purchase

Very good fit. Kinda flimsy, not thick but they will work

Thumbnail of user robertf3787
1 review
0 helpful votes
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October 29th, 2023
Verified purchase

Great selection. Great product. All the sizes. Fast shipping

Reason I chose this business:

Only company with the product

Thumbnail of user johnp7089
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

Items came on time, in good condition. Some even came before the expected time frame.

Reason I chose this business:

Always have trusted with my jeep parts. Have offered great customer service when something goes wrong.

Thumbnail of user chrisb3837
1 review
0 helpful votes
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September 2nd, 2023
Verified purchase

My delivery went to a house over a mile from mine. More of a fed ex issues than XT

Reason I chose this business:

Past shopping experiences

Thumbnail of user edmundom15
1 review
0 helpful votes
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November 8th, 2022
Verified purchase

Firt Time I see the stuff you have on magazines I ustedes tienen cosas muy bonitas para los Jeeps congratulations

Reason I chose this business:

You have good stuff great prices mucho bueno

Thumbnail of user charless3504
1 review
0 helpful votes
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October 20th, 2023
Verified purchase

I have ordered a few items from Extreme Terrain and the items have always been good.

Reason I chose this business:

I liked what I saw for the product I was looking for.

Thumbnail of user robertk3906
1 review
0 helpful votes
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October 20th, 2023
Verified purchase

Delivered as promised, product looks as good as pictured. Ease of use with the whole process.

Reason I chose this business:

Google search led me to the site, excellent site

Thumbnail of user gregoryz253
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

My order arrived ahead of schedule. Business was done well and love the product!

Thumbnail of user markn1494
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

These are the best latches. Locks hood down great installed correctly. A+++++++ rating.

Reason I chose this business:

Great price, fast delivery. Great customer service!

Thumbnail of user davids11123
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

Website was easy to navigate, found my part quickly and the product came faster than anticipated.

Reason I chose this business:

I’ve used them before.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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