• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,377
Neutral
177
Negative
443

Instant Feedback

40,726 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,453)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user davidf4570
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

Price was right, item was as described and delivery was as stated it would be.

Reason I chose this business:

Teraflex ball joint adjustment tool.

Thumbnail of user jeramem1
1 review
0 helpful votes
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October 30th, 2023
Verified purchase

Easy as pie! Exactly what I ordered in a short amount of time.

Thumbnail of user johnm13238
2 reviews
0 helpful votes
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October 29th, 2023
Verified purchase

Fast shipping great selection of items would order again

Thumbnail of user jeffreym1761
1 review
0 helpful votes
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October 21st, 2023
Verified purchase

No complaints. The best. It's made my Jeep the way a Jeep should be driven...Extreme!

Reason I chose this business:

Extreme Terrain has the products I want and affordable for my needs

Thumbnail of user dawnt592
1 review
0 helpful votes
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October 20th, 2023
Verified purchase

This my was my first of many more purchases from here!

Reason I chose this business:

I’ve heard good things and a friend recommended this site and had ordered from here as well

Thumbnail of user jimc1832
1 review
0 helpful votes
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July 16th, 2023
Verified purchase

I ordered door sill covers for my 23 bronco and unable to see my order online

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am sorry to hear that.
Sometimes these emails can go to spam/junk folder.
I reviewed your order and I see your item was delivered.
If you have any questions, please let me know.

Amy
EXT 1257

Thumbnail of user randallp216
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Easy to find items, easy to order. Now we just wait to receive it and make sure it fits.

Thumbnail of user keving1067
2 reviews
0 helpful votes
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April 23rd, 2023
Verified purchase

Great tires and rims. Expect to rebalance you tires as the weights fall off during shipping.

Reason I chose this business:

Nice selection of tires and rims.

Thumbnail of user jenna123
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

I received my order but it was damaged the seal is torn on the bimini top

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I'm so sorry to hear about your experience.
Please feel free to reach out if you would like to discuss your feedback!
I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user donr1115
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

Ordered on a Wednesday and Received on Saturday, installed before noon. I couldn't ask for more

Reason I chose this business:

Had what i was looking for

Thumbnail of user robertor351
1 review
0 helpful votes
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March 8th, 2023
Verified purchase

Great source for Jeep enthusiasts! New to the Jeep experience and will be personalizing my JK.

Reason I chose this business:

It is a good place for customizing and modifying the Wrangler.

Thumbnail of user joand550
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

Deliverd within a weeks time. Good fit. But not sure if I got a double order.

Reason I chose this business:

Catalog item

Thumbnail of user briana1187
1 review
0 helpful votes
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April 28th, 2022
Verified purchase

Got the products incredibly fast and when they said it would be delivered. Couldn't be happier

Thumbnail of user kyjacks
1 review
0 helpful votes
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October 17th, 2023
Verified purchase

Reliable company, excellent products, good shipping and tracking service. That's excellent.

Reason I chose this business:

Google search originally.

Thumbnail of user austinv158
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

Order items and got it the next day and mostly easy put together

Thumbnail of user thomasu506
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

Easy to navigate with a quick check out. Free shipping was nice as well.

Thumbnail of user juliea1297
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

My order came very fast and was exactly what I ordered

Reason I chose this business:

Just looking for a Jeep soft top and this company came up

Thumbnail of user es418
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

Very prompt service. Good product. Easy to install.

Reason I chose this business:

On-line research.

Thumbnail of user ryanh1541
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

Very easy to order and my package came fast
Very satisfied

Thumbnail of user karenl3978
1 review
0 helpful votes
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September 7th, 2023
Verified purchase

Surprised by how quickly they were to ship and for me to receive

Thumbnail of user tedr191
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Tight fit, need to mod the three bolt heads down a bit.
Sand some of the casting down also

Thumbnail of user theresab943
1 review
0 helpful votes
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November 10th, 2022
Verified purchase

This is a gift for my daughter. If the product is like the customer service it will be great!

Reason I chose this business:

Suggested by the Jeep owner for Christmas.

Thumbnail of user sont36
1 review
0 helpful votes
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March 28th, 2023
Verified purchase

Received the product fast in good condition. The items look good, can't wait to put it on my truck

Thumbnail of user johna4785
1 review
0 helpful votes
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March 27th, 2023
Verified purchase

I found what I was looking for really easily. Ordered product on a Monday and got it on Friday!

Thumbnail of user nod129
1 review
0 helpful votes
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March 8th, 2023
Verified purchase

Received a day early, fit perfect, a little thinner than I hoped and expect this to last a year

Reason I chose this business:

Sure, but the marketing emails are annoying

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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