• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,452 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,376
Neutral
177
Negative
443

Instant Feedback

40,724 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,452)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user cynthiaw1700
1 review
0 helpful votes
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June 13th, 2022
Verified purchase
• Updated review

Easy to find what I wanted. Pros it is excellent, fits like a glove, easy to use by myself.

Reason I chose this business:

Ordered car cover yesterday

Good work checking that the model of jeep will fit...
June 12th, 2022
Verified site experience
• Previous review

Good work checking that the model of jeep will fit the cover selected by customer

Thumbnail of user jaimiew13
1 review
0 helpful votes
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August 30th, 2022
Verified purchase

It was easy to locate what I was looking for and even easier to check out. Thank you Extreme

Reason I chose this business:

They have a large inventory and a reasonable price.

Thumbnail of user phillipm586
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

I received my product quick and it was not damaged.

Reason I chose this business:

Military discount and ratings

Thumbnail of user briana1645
1 review
0 helpful votes
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October 26th, 2023
Verified purchase

Easy to deal with, had just what I wanted, shipped fast - very satisfied!

Thumbnail of user emiliol49
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Headlights I ordered are amazing jeep looks great and fashions

Reason I chose this business:

Have the best prices and stuff for your jeep

Thumbnail of user lesliem854
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

My experience was great! The grille was exactly what the site said and I got it in 2 days.

Reason I chose this business:

I have ordered from extreme terrain before and always had a good experience

Thumbnail of user kimc1528
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Love the sales, can't wait to get my order! My goto place for my Jeep parts! Will buy again

Thumbnail of user matthewf973
1 review
0 helpful votes
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January 15th, 2023
Verified purchase

It was very easy to place my order and it was shipped quickly. What more could I ask for?

Reason I chose this business:

The price had dropped on the item that I wanted.

Thumbnail of user glenr150
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

The site was great to check out and order from. I thought that the product was made in America.

Thumbnail of user dannyb519
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

Happy to see the item was in stock and free shipping.It was a nice bonus to get 10% off

Thumbnail of user douglass974
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

Fair price and nice product!
Order was shipped quickly and to top it all off the shipping was free!

Reason I chose this business:

Stuff look good

Thumbnail of user jacobp587
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Very quality parts and better yet they were delivered 3 days ahead of schedule.

Thumbnail of user munnt
2 reviews
0 helpful votes
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October 24th, 2023
Verified purchase

I would definitely recommend this website to my Jeep friends!

Reason I chose this business:

A friend recommended it

Thumbnail of user ciroz1
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

They handled all my needs with orders returns and refund in a timely manner. Great company..

Reason I chose this business:

They have everything I need for my 2023 4runner sr5 premium

Thumbnail of user markh4122
2 reviews
0 helpful votes
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August 28th, 2023
Verified purchase

Found what I needed, ordered it, installed it and I'm on my way

Thumbnail of user robertl4764
1 review
0 helpful votes
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August 27th, 2023
Verified purchase

Fast shipping.was just what I ordered. I would suggest extreme terrain to anyone.

Thumbnail of user sonyah219
1 review
0 helpful votes
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August 26th, 2023
Verified purchase

Nice lights and quick and clear installation process
Easy online ordering
Fast shipping

Reason I chose this business:

Quality and price

Thumbnail of user steveg2167
1 review
0 helpful votes
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October 17th, 2023
Verified purchase

Well made skid plate bolted right. The skid plate was really easy to install.

Thumbnail of user edwards1013
2 reviews
0 helpful votes
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October 22nd, 2023
Verified purchase
• Updated review

As always great service and you had the front shocks that i needed.

Reason I chose this business:

You had what i wanted

Great service
May 3rd, 2022
Verified site experience
• Previous review
Thumbnail of user stevel2424
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

Very easy to order love the site will order more in the future

Thumbnail of user shirleyl1065
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

Will order again……………………………………………………………………………………..

Reason I chose this business:

Good selection for older 98

Thumbnail of user jeffreya799
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

All my products we as advertised, great quality.
Ordering process was easy

Reason I chose this business:

Friend referal

Thumbnail of user scottm3484
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

This is my second lift from Extreme Terrain. Great products and quick delivery!

Reason I chose this business:

Used them once before

Thumbnail of user carltonc86
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

Quick, efficient with an obvious eye on customer satisfaction.

Reason I chose this business:

Referred by numerous friends.

Thumbnail of user tammyr741
1 review
0 helpful votes
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October 21st, 2023
Verified purchase

Bought side steps for my Jeep, shipment was fast and exactly what I ordered.

Reason I chose this business:

Extreme Terrain had a wide variety of accessories to choose from

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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