• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,376
Neutral
177
Negative
442

Instant Feedback

40,718 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,451)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user alexanders604
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

Good thanks got it really fast and easy too install and perfect sound

Reason I chose this business:

I have a tundra haha

Thumbnail of user juana938
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

The service was great. My order was placed and received very quickly.

Thumbnail of user nancyp2396
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

Just what I needed. It makes it a whole lot easier to find smaller items when needed.

Thumbnail of user bettya823
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

Very great product easy to assemble it Fit really great and looks awesome

Reason I chose this business:

Cuz you guys usually have to product that I'm looking for and always looks great on my Jeep

Thumbnail of user stevens2551
2 reviews
0 helpful votes
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June 4th, 2022
Verified purchase

I found what I was looking for, reasonably priced and received when expected

Reason I chose this business:

I have used them in the past with excellent service

Thumbnail of user sager24
1 review
0 helpful votes
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February 13th, 2023
Verified purchase

The package boxes were absolutely destroyed, thankfully the product inside was still ok.

Reason I chose this business:

Recommended by a friend that has a jeep

Thumbnail of user alchiec
1 review
0 helpful votes
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January 11th, 2023
Verified purchase

I got my order early than I was expecting. Thank you extreme terrain!

Reason I chose this business:

Professional

Thumbnail of user randyt423
1 review
0 helpful votes
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January 10th, 2023
Verified purchase

The site is easy to navigate, with plenty of options to choose from.

Thumbnail of user keiths1037
1 review
0 helpful votes
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August 10th, 2022
Verified purchase

I've ordered numerous items from extreme terrain and I've never had 1 issue!

Reason I chose this business:

Part selection and price

Thumbnail of user michaela4531
1 review
0 helpful votes
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January 9th, 2023
Verified purchase

It's was great, I will always be a customer. I love the products

Reason I chose this business:

I website was easy

Thumbnail of user ryanf697
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

Ok it was nice just looked for what I wanted and found it

Thumbnail of user johnr5735
1 review
0 helpful votes
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December 28th, 2022
Verified purchase

Easy place to shop. Also they provide many videos to help with installation.

Reason I chose this business:

I discovered ET several years ago and they have always come thru with the products that I need for my Jeep.

Thumbnail of user gregoryg538
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Good website. Easy to find parts. Parts were shipped well with no damage.

Thumbnail of user stevee823
1 review
0 helpful votes
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December 19th, 2022
Verified purchase

Ordering was simple. Arrived very quickly. Parts were what I was looking for.

Reason I chose this business:

Ii have used this site several times and have always been happy with products.

Thumbnail of user gregoryc1022
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

Very simple to order. The email confirmation and tracking information are very helpful.

Thumbnail of user kevinc2684
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

I love the great selection of parts and the easy to use website

Service
Value
Shipping
Thumbnail of user phillipb491
3 reviews
0 helpful votes
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December 13th, 2022
Verified purchase

Made order on line no.problems.seems too be on time for delivery as well

Thumbnail of user anthonya1343
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Wonderful prices excellent communication with the tracking of my product. Product was superb

Reason I chose this business:

Price of product

Thumbnail of user marissaa91
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

Love everything I've bought. Customer service is amazing!

Reason I chose this business:

I'm in many Jeep groups, multiple people recommend Extreme Terrain. I've purchased many items and will continue to do so.

Thumbnail of user bobbyd284
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

Called John EXT.1196 to verify the fit for my Jeep. He was very helpful!

Reason I chose this business:

Have received your Emails for some time and used the current one to find what I needed today.

Thumbnail of user davide2709
1 review
0 helpful votes
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August 2nd, 2023
Verified purchase

No one had the wheel I was looking for and this was a true easy buy and experience.

Reason I chose this business:

Easy to do business and good products.

Thumbnail of user donaldg965
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

Good as always. I have a 2009 wrangler so more to come.

Reason I chose this business:

Past experience with ET

Thumbnail of user blakec147
1 review
0 helpful votes
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October 16th, 2023
Verified purchase
• Updated review

Outstanding! Arrived in 2 business days directly to my doorstep.

Spacers
August 29th, 2022
Verified purchase
• Previous review

Outstanding delivery time and email updates. I love this website

Thumbnail of user jarrietd
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

Item arrived on time and in perfect condition. Thank you

Thumbnail of user penelopea60
1 review
0 helpful votes
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October 15th, 2023
Verified purchase

The Jeep bear light covers are awesome and was shipped quickly.

Reason I chose this business:

Has a lot of accessories to choose from.

Sitejabber for Business

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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