• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,377
Neutral
177
Negative
442

Instant Feedback

40,716 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,451)

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Reviews that mention popular keywords

customer service (1788) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user bryann209
1 review
0 helpful votes
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July 24th, 2022
Verified purchase

It was seamless and everything came in. The box was a little damaged but overall a good experience.

Reason I chose this business:

Because of there focus on Jeeps

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
If you would like to discuss your review, please reach out.
I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user bluef12
1 review
0 helpful votes
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October 5th, 2023
Verified purchase

Great customer service. The product was received quickly and was the correct item.

Thumbnail of user russellb793
1 review
0 helpful votes
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August 31st, 2023
Verified purchase

Had exactly what I was looking for… shopping experience was really easy

Reason I chose this business:

Had exactly what I wanted for a fair price

Thumbnail of user stephena1346
1 review
0 helpful votes
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October 9th, 2023
Verified purchase

Website is very user friendly.Fast service. And awesome shopping experience

Reason I chose this business:

Great selection and great service.!

Thumbnail of user johnathanl63
1 review
0 helpful votes
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October 9th, 2023
Verified purchase

Fast delivery and very user friendly website! I will for sure be using them again.

Reason I chose this business:

They had the most options than any other dealer that I came across for my 2012 Tacoma.

Thumbnail of user kalypsoj
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

Delivered a day before, no hassle. Easy ordering and easy delivery.

Reason I chose this business:

Best place to order parts, I never get recommended anywhere else.

Thumbnail of user richardj1849
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

Excellent selection, price, and service. Very convenient and user friendly website.

Reason I chose this business:

Price and selection.

Thumbnail of user ronr854
2 reviews
0 helpful votes
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August 25th, 2023
Verified purchase

I needed parts fast, I placed an order and got the parts even before they were expected

Reason I chose this business:

Great website and product information

Thumbnail of user davidg6245
1 review
0 helpful votes
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September 16th, 2023
Verified purchase

Easy simple and fast shipping and checkout would definitely purchase again!

Reason I chose this business:

Best Jeep shop

Thumbnail of user anthonyc2719
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

It was very easy to buy and get everything shipped to me

Reason I chose this business:

My brother told me about it

Thumbnail of user jims2468
1 review
0 helpful votes
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October 5th, 2023
Verified purchase

Lots of items on the web site, it lists my vehicle, which narrows searches, and very fast shipping.

Reason I chose this business:

I liked the website

Thumbnail of user joemb
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

Searching products is easy and shipping is really fast.

Thumbnail of user brette63
2 reviews
0 helpful votes
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September 24th, 2023
Verified purchase

My order was shipped and delivered quickly. Nothing was damaged.

Reason I chose this business:

Extreme had the cost effective part I needed.

Thumbnail of user ianl352
1 review
0 helpful votes
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August 12th, 2023
Verified purchase

Easy to order fast delivery will definitely order more in the future

Thumbnail of user graysonj11
1 review
0 helpful votes
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September 10th, 2023
Verified purchase

The welds were bad and the flanges did not line up properly

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am very sorry to hear that.
I see you have spoken with our customer service.
If you have any other questions, please let me know.

Amy
EXT 1257

Thumbnail of user jesses764
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

Shopping no the website was easy and shipping is fast. No issues installing parts on the Jeep.

Reason I chose this business:

When researching, the website seemed to offer the better and more appropriate parts for the Jeep brand. Very pleased so far.

Thumbnail of user armanis8
1 review
0 helpful votes
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October 19th, 2022
Verified purchase

I needed new tires and rims. I had A guy help me everyday until i was Able to
Make a decision. Very patient and very kind. And SUPER FAST SHIPPING

Reason I chose this business:

Great site. I’ve ordered things before

Thumbnail of user thomasl2260
1 review
0 helpful votes
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October 5th, 2023
Verified purchase

Adding these window Shades definitely cut down on wind noise.

Reason I chose this business:

Website search

Thumbnail of user matta408
1 review
0 helpful votes
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October 4th, 2023
Verified purchase

Good communication, shipping notifications and updates. Excellent customer service!

Reason I chose this business:

Be cause I have a Jeep

Thumbnail of user jamesw5905
2 reviews
0 helpful votes
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July 30th, 2023
Verified purchase

Received quickly appear to be correct parts still need to install them.

Reason I chose this business:

Used before without any issues

Thumbnail of user rafaelh117
1 review
0 helpful votes
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July 28th, 2023
Verified purchase

Good product and faster delivery thanks guys and new stuff for buying

Reason I chose this business:

Somebody recommended

Thumbnail of user earlb205
2 reviews
0 helpful votes
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August 31st, 2022
Verified purchase

Great and very easy. Have orders a couple items. I sure I will use as I just got a new jeep

Thumbnail of user mauras74
1 review
0 helpful votes
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October 4th, 2023
Verified purchase

The cover arrived within days of my order and was in good condition.

Thumbnail of user ramonr216
1 review
0 helpful votes
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October 3rd, 2023
Verified purchase

In time thank you for your shipping the boxes to my house

Thumbnail of user gasparv5
1 review
0 helpful votes
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August 31st, 2023
Verified purchase

I have not used the tent yet, I will put my input after I use it.

Reason I chose this business:

Good quality products

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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