• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,377
Neutral
177
Negative
442

Instant Feedback

40,716 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,451)

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Reviews that mention popular keywords

customer service (1788) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user nealb167
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Easy to find the item and to order. Shipping is quick also

Thumbnail of user jeffreyl1362
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

Bumper came in 1 day early, no problems, bumper was not damaged

Thumbnail of user henryp360
1 review
0 helpful votes
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July 13th, 2022
Verified purchase

Item was as advertised and shipping was great! Thank you very much!

Reason I chose this business:

This was not my first order with Extreme Terrain. I was pleased initially.

Thumbnail of user davea816
1 review
0 helpful votes
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May 18th, 2023
Verified purchase

Process was simple and easy to use. Will definitely use them again.

Reason I chose this business:

Very reputable

Thumbnail of user curtisp156
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

Order came quickly and was clear and concise on how to install

Reason I chose this business:

Many items to choose from

Reason I chose this product:

There were many to choose from and I found just the right bumpers for my Jeep

Quality
Thumbnail of user bryanb726
1 review
0 helpful votes
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July 11th, 2022
Verified purchase

The shipping was super fast and we are happy with the purchase.

Thumbnail of user curtiss363
1 review
0 helpful votes
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July 11th, 2022
Verified purchase

The carrier was as described. Instructions were very clear. Very happy overall.

Thumbnail of user louf66
1 review
0 helpful votes
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November 12th, 2022
Verified purchase

Great website & mostly a perfect customer support with a previous purchase

Reason I chose this business:

Price & speed of delivery

Thumbnail of user edc631
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

Fast delivery, easy to order off the site makes for fast work

Thumbnail of user caryc96
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

Good price for product. Replacement seats as good or better than factory.

Reason I chose this business:

Wide variety of Jeep parts. Every item purchased in the past has been good quality.

Thumbnail of user daver969
2 reviews
0 helpful votes
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November 7th, 2022
Verified purchase

Very good, no issues. Price was right and transaction was easily done.

Reason I chose this business:

Had what I wanted.

Thumbnail of user danielp1965
1 review
0 helpful votes
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August 7th, 2022
Verified purchase

Ordered front and rear mud-flaps and I received 2 sets of fronts.

Reason I chose this business:

Had good service in the past.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear about your experience.
Please feel free to reach out if you would like to discuss your review.
I hope to hear from you soon!

Amy
Ext 257

Thumbnail of user robertg4498
1 review
0 helpful votes
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April 28th, 2023
Verified purchase

Great experience. Good quality. Great price. Definitely cheaper than a new shaft

Thumbnail of user rhondac452
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

Love smoothness to order on line. Would recommend to all my friends.

Reason I chose this business:

Have parts needed for jeep. Let's me know it fits.

Thumbnail of user amandah2004
1 review
0 helpful votes
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November 26th, 2022
Verified purchase

Received my order and the emblem in the middle of the mats was halfway tore off…

Thumbnail of user zacheryg12
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

The wheels brought the whole truck together. Great product and fast shipping.

Reason I chose this business:

Had exactly what I needed

Thumbnail of user jeffreyw955
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

Very quick on delivery and satisfied with product. Installation was very easy

Reason I chose this business:

Same part installed on jeep

Quality
Thumbnail of user gregb947
1 review
0 helpful votes
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April 17th, 2022
Verified purchase

Y'all do a great job. Parts come in a timely manner and they are excellent in quality

Thumbnail of user mattc784
1 review
0 helpful votes
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October 24th, 2022
Verified purchase

Great! I appreciate the site layout and the products. Easy shopping experience.

Thumbnail of user fredt211
2 reviews
0 helpful votes
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October 24th, 2022
Verified purchase

First order from Extreme. Went well and will buy from them again.

Reason I chose this business:

They had what I wanted.

Thumbnail of user byronb176
2 reviews
0 helpful votes
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October 23rd, 2022
Verified purchase

Product was what I needed and package was in good shape…

Reason I chose this business:

Great products and customer satisfaction

Thumbnail of user harland18
1 review
0 helpful votes
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April 15th, 2023
Verified purchase

Received them in 3. Days and they fit nicely and look good

Thumbnail of user cameronf101
1 review
0 helpful votes
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October 21st, 2022
Verified purchase

Little hiccup with the shipping process, but they took care of the shipping costs due to this.

Reason I chose this business:

The most options and good installation videos.

Thumbnail of user jeffb2169
1 review
0 helpful votes
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October 21st, 2022
Verified purchase

What I needed, easy to find, easy check out and good prices...

Thumbnail of user nancyh2143
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I ordered on a friday, they came on Sunday... one happy girl

Reason I chose this business:

In searching

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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