• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,449 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,376
Neutral
177
Negative
442

Instant Feedback

40,714 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,449)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1788) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user danays1
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

Thank you, great product. Looks great on our Jeep. Easy to order

Thumbnail of user brianb3984
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

Website was clear and concise and my product arrived a day early!

Reason I chose this business:

Best selection of products.

Thumbnail of user christar71
1 review
0 helpful votes
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May 13th, 2022
Verified purchase

It was good mods to the jeep and excited to add more

Good

Reason I chose this business:

Great Brand

Reason I chose this product:

Looks and heavy duty

Service
Quality
Thumbnail of user donaldn314
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

Was a little tough putting on. But good here right on time.

Thumbnail of user jaye528
1 review
0 helpful votes
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October 11th, 2022
Verified purchase

Easy to order, easier to fit... look great on our new Jeep.

Reason I chose this business:

Price, ease of ordering and quick shipping

Thumbnail of user brians3000
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

Checkout is always Easy on the site, and the radiator arrived early.

Reason I chose this business:

Availability of Part I needed at a competitive price, with shipping time frame that meets my needs.

Thumbnail of user kenm682
2 reviews
0 helpful votes
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April 1st, 2023
Verified purchase

Always great service door to door. I will always make ET my first source for Jeep parts

Reason I chose this business:

Wide selection and excellent service.

Thumbnail of user burtonl18
2 reviews
0 helpful votes
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March 28th, 2023
Verified purchase

Order was exactly what I ordered I just didn't receive a tracking number to track my order

Reason I chose this business:

They had the parts I needed

Thumbnail of user nicholee32
1 review
0 helpful votes
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March 27th, 2023
Verified purchase

Item was on time and quick. Description was good. Parts look great!

Reason I chose this business:

I’m trusting there is quality parts

Thumbnail of user anthonyl1375
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

At first I was skeptical as I'm a first time customer, but the site delivered as expected.

Thumbnail of user elijahp107
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

It shipped really fast and it was exactly what I wanted :)

Thumbnail of user julianw139
1 review
0 helpful votes
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September 30th, 2022
Verified purchase

Great Inventory, I like the discount bin. Great way to say on price but not on quality.

Thumbnail of user jamesm7537
1 review
0 helpful votes
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October 27th, 2022
Verified purchase

It was awesome but the constant pop up to chat was annoying

Reason I chose this business:

Told it was a great place

Thumbnail of user brianb3942
1 review
0 helpful votes
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March 17th, 2023
Verified purchase

The parts came on time and look to be high quality parts.

Reason I chose this business:

Great working with them

Thumbnail of user johnb9699
1 review
0 helpful votes
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September 24th, 2022
Verified purchase

It was fine as it has been many times in the past.

Thumbnail of user robertd4539
1 review
0 helpful votes
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March 13th, 2023
Verified purchase

The pictures and text description of this item made easy the decision to order from this company.

Thumbnail of user codye59
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

The radiator will eventually fit. Although it will require some "jerry rigging."

Quality
Thumbnail of user leysaf
1 review
0 helpful votes
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September 18th, 2022
Verified purchase

Easy to use... no hassle. Very user friendly! Will definitely use again!

Reason I chose this business:

Needed cool options for after market grill.

Thumbnail of user kimberlya1278
1 review
0 helpful votes
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September 18th, 2022
Verified purchase

Love the mats! Exactly what I was looking for, for my jeep!

Thumbnail of user briany471
1 review
0 helpful votes
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September 15th, 2022
Verified purchase

Great website easy ordering! Will definitely be ordering from extreme terrain again

Thumbnail of user freddys59
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

Ordering was easy. Shipment was fast. We love the Step Rails! |||||||

Thumbnail of user fredd258
1 review
0 helpful votes
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September 14th, 2022
Verified purchase

All 3 items were delivered and were as shown in the catalog

Thumbnail of user heidiv112
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Has always been easy to order online and very quick to get

Reason I chose this business:

Best Jeep aftermarket parts

Thumbnail of user charlesh2671
1 review
0 helpful votes
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February 28th, 2023
Verified purchase

Arrived before said time and work good. Came in good simple packaging

Reason I chose this business:

They had the products in stock

Thumbnail of user davids8870
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

This is a great place to shop I'd recommend this place for anyone who likes aftermarket parts

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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