• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,449 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,376
Neutral
177
Negative
442

Instant Feedback

40,713 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,449)

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Reviews that mention popular keywords

customer service (1788) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user thomass2889
2 reviews
0 helpful votes
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February 5th, 2023
Verified purchase

I got the parts that I wanted and they arrived quickly. I would shop here again.

Reason I chose this business:

Because they had the parts I wanted.

Thumbnail of user williamp3508
1 review
0 helpful votes
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September 21st, 2023
Verified purchase

Excellent product did not have the same clips, but put some super glue and it held in tight.

Reason I chose this business:

Koala t and security.

Thumbnail of user ronh778
2 reviews
0 helpful votes
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September 21st, 2023
Verified purchase

Fast shipping, customer service is very helpful if needed.

Reason I chose this business:

Good selection at competitive prices

Thumbnail of user johnd8449
2 reviews
0 helpful votes
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September 19th, 2023
Verified purchase

Simply searched for what I wanted, found them and ordered

Reason I chose this business:

I have used ET before with no problems.

Thumbnail of user amandam2669
1 review
0 helpful votes
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January 15th, 2023
Verified purchase

Great to work with, product as described. Had to exchange previous item. Customer service was great

Reason I chose this business:

Previous purchases went well

Thumbnail of user luism917
1 review
0 helpful votes
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January 11th, 2023
Verified purchase

It got home well-packaged very good product, Haven't installed it yet but will do it soon.

Reason I chose this business:

Good reviews.

Thumbnail of user alexg1219
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

I installed part upon arrival and was very impressed with the packing and material with it

Reason I chose this business:

So it on you tube

Thumbnail of user reyg28
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Quick & simple - great site! Found my store. Will purchase my other upgrades from this store.

Thumbnail of user ulicesr2
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Was easy to see what part it was that I needed. Website is clean and easy.

Thumbnail of user devinw104
2 reviews
0 helpful votes
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December 30th, 2022
Verified purchase

Everything was easy. Found my parts easily, paid for them easily. Shipping was quick and cheap.

Thumbnail of user williamf2297
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

I got what I ordered in a short time I'm satisfied

Reason I chose this business:

Cause I was referred there to get parts for our jeep

Thumbnail of user brianh2557
1 review
0 helpful votes
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July 27th, 2022
Verified purchase

Easy to use your web site. Fast shipping. I would recommend this site to other people.

Reason I chose this business:

This is my second time buying for you

Thumbnail of user cliftons47
1 review
0 helpful votes
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July 24th, 2022
Verified purchase

I trouble navigating the website but with a little effort I always find what I need

Reason I chose this business:

Selection customer service

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
If you would like to discuss your feedback, please reach out.
I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user jasonb2691
2 reviews
0 helpful votes
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September 18th, 2023
Verified purchase

Great knowledge on parts help putting my list together in an order

Thumbnail of user joelq21
1 review
0 helpful votes
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September 17th, 2023
Verified purchase

Purchasing was a breeze. Great website with photos reviews

Thumbnail of user julieb2956
1 review
0 helpful votes
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August 12th, 2023
Verified purchase

Good i ordered seat covers, all black and gonna look good

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
If you have any questions, please
Let me know.

Amy
EXT 1257

Thumbnail of user jeffd1261
2 reviews
0 helpful votes
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June 15th, 2023
Verified purchase

Great selection, great value on the item I ordered, fast shipping.

Reason I chose this business:

Selection and price.

Thumbnail of user kevinp1760
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

It was perfect thank you. Fit with no problems no modifications

Reason I chose this business:

Because you can’t get any better

Thumbnail of user robertc7046
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

I have always been very satisfied with my dealing with them!

Reason I chose this business:

They have an excellent selection of items.

Thumbnail of user dales752
1 review
0 helpful votes
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September 17th, 2023
Verified purchase

Kit came with everything needed, directions were easy to follow and went together smoothly!

Thumbnail of user matthewl1434
1 review
0 helpful votes
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September 15th, 2023
Verified purchase

Fast delivery.
Items were exactly as described.
Thank you!

Thumbnail of user chelseaf165
1 review
0 helpful votes
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August 31st, 2023
Verified purchase

Jeep towels are perfect! They're big, soft & very absorbent! Love love love

Thumbnail of user kings83
1 review
0 helpful votes
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August 20th, 2023
Verified purchase

Satisfactory. I am pleased with the experience and the service.

Thumbnail of user adamk645
2 reviews
0 helpful votes
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July 5th, 2023
Verified purchase

Received the. Upper before the initial delivery date given. Very pleased

Reason I chose this business:

Heard good reviews about extreme Terrain.

Thumbnail of user stacyt321
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

Very easy to shop for exactly what I was looking for.

Reason I chose this business:

First time using this website, randomly picked.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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