• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,377
Neutral
177
Negative
442

Instant Feedback

40,716 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,451)

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Reviews that mention popular keywords

customer service (1788) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user franklins126
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

Delivery was good but the head mirror was not the one I wanted, I am going to exchange it.

Thumbnail of user josephb2841
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Customer service is really experienced in Jeeps they were really helpful

Reason I chose this business:

The door sill guards looked really good

Thumbnail of user johnc8897
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Easy to deal with great customer service fast shipping great products

Thumbnail of user chrisr1930
1 review
0 helpful votes
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August 30th, 2022
Verified purchase

Way to easy to buy whatever I wanted for the Jeep.

Reason I chose this business:

Most good reviews.

Thumbnail of user franciscoc342
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

The jeep is in Mexico, and order the parts from you, I'm very happy with the service, thank you

Thumbnail of user jerrys1281
1 review
0 helpful votes
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January 31st, 2023
Verified purchase

I ordered my wheels on Tuesday and received them on Thursday.

Thumbnail of user thomasp2096
1 review
0 helpful votes
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January 26th, 2023
Verified purchase

Ordered the parts last week, got them this week, installed yesterday.

Reason I chose this business:

Google search lol

Thumbnail of user coye10
1 review
0 helpful votes
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January 21st, 2023
Verified purchase

Great place to shop lots of great Jeep fun
Knowledge associates

Reason I chose this business:

Previous experience great service

Thumbnail of user tomp1307
1 review
0 helpful votes
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January 19th, 2023
Verified purchase

It feels like more power has increased when I drive it.

Reason I chose this business:

I chose Extreme Terrain because their shipping is faster.

Thumbnail of user davida4851
1 review
0 helpful votes
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September 14th, 2023
Verified purchase

Helpful with my order, shipping address and to make sure I am ordering the correct part.

Thumbnail of user duanel85
3 reviews
0 helpful votes
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September 14th, 2023
Verified purchase

Quality parts at an affordable price, what more can a person ask for.

Reason I chose this business:

Had the part i was looking for instock.

Thumbnail of user kenneths1823
1 review
0 helpful votes
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October 14th, 2023
Verified purchase

Said everything was in stock still had a wait other than that all good

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback.
If you have any questions-
Please let me know.

Amy
EXT 1257

Thumbnail of user mariona145
1 review
0 helpful votes
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September 14th, 2023
Verified purchase

Quick ship no issues. Love it great for dogs! Could be a little more snug

Thumbnail of user greggb172
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

Very disappointed Out of the 3 orders only one was done right.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am very sorry to hear that.
I see that you have contacted our customer service.
If you have any questions or if you would like to
Discuss your experience- I would be happy to help.

Amy
EXT 1257

Thumbnail of user melvinl111
5 reviews
0 helpful votes
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September 12th, 2023
Verified purchase

The shopping was easy and safe along with delivery.

Reason I chose this business:

Product was available.

Thumbnail of user timothyr611
1 review
0 helpful votes
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May 2nd, 2022
Verified purchase

Great products, great website, prompt delivery. Will definitely be ordering again.

Thumbnail of user anthonyg2096
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

Part is working I got the part on time & it was the correct part

Thumbnail of user zimbriz
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Delivery was good and on point, driver was exceptional

Thumbnail of user barbr131
1 review
0 helpful votes
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Thumbnail of user vickier207
3 reviews
0 helpful votes
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August 17th, 2023
Verified purchase

I bought a grill and installed it. It gives my jeep a great look!

Reason I chose this business:

Price and selection

Thumbnail of user stepheno633
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Very fast shipping and quality product. Very happy with easy installation.

Thumbnail of user danielh2588
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Large selection of parts and I like the specific model parts

Thumbnail of user rexh124
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

Easy to find my part. Great descriptions, reviews and page response. Easy ordering and shipping.

Reason I chose this business:

Good history with this company and its close to me.

Thumbnail of user josephf1554
1 review
0 helpful votes
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December 24th, 2022
Verified purchase

Quality of merchandise and time of delivery were both as advertised.

Reason I chose this business:

Consistent performance from this company.

Thumbnail of user courtm4
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

Shipping was fast service was great products were exactly as described

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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