• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,377
Neutral
177
Negative
442

Instant Feedback

40,716 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,451)

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Reviews that mention popular keywords

customer service (1788) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user mrm754
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

They got me the right part and right quick! Good times!

Thumbnail of user grangerb
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

It was good fast shipping right part first time good quality

Reason I chose this business:

They had the part I was looking for

Thumbnail of user andrewk1162
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Shopping for my specific jeep was easy and delivery was quick.

Reason I chose this business:

Online search result

Thumbnail of user derekl372
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

It was a good experience, I got what I ordered, thanks

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for speaking with me.

If you need anything else, please reach out.

Amy
Ext 257

Thumbnail of user francesz98
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

It was quick and easy, delivery was fast. Will definitely return.

Reason I chose this business:

Best price for brand I wanted

Thumbnail of user stormyd4
2 reviews
0 helpful votes
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December 6th, 2022
Verified purchase

Website was easy to use and the shipping was extremely fast!

Thumbnail of user williamf2354
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

Really fast delivery, it came to my door with no brokerage fees.

Reason I chose this business:

Big selection, good prices

Thumbnail of user shawnh726
1 review
0 helpful votes
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September 11th, 2023
Verified purchase

Ordering was easy. Shipped promptly and parts are now installed!

Reason I chose this business:

Seat covers and fuel fill enclosure

Thumbnail of user connies1274
1 review
0 helpful votes
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September 11th, 2023
Verified purchase

Fits perfect...quick delivery and great price/product!

Reason I chose this business:

Previous purchases

Thumbnail of user chadm554
1 review
0 helpful votes
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September 10th, 2023
Verified purchase

New grill is great. Very easy to install with the plug and play connectors.

Reason I chose this business:

Great selection and price

Thumbnail of user cooperj37
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

Nice product. Expensive, but nice. Have a nice day!

Thumbnail of user thye
1 review
0 helpful votes
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September 5th, 2023
Verified purchase

Great products, fast shipping and great communication

Reason I chose this business:

Have purchased from before

Thumbnail of user jamesf4001
1 review
0 helpful votes
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August 14th, 2023
Verified purchase

The product was what was advertised. And it arrived when they said it would.

Thumbnail of user amyp1817
1 review
0 helpful votes
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July 9th, 2023
Verified purchase

Great metal guards for front and tail lights … easy to put on and look great

Reason I chose this business:

Great products and best prices

Thumbnail of user garyz242
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

For the price the shield is very cheaply made. Should be made of heavier material

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am sorry to hear that.
If you would like to discuss your feedback,
I would be happy to speak with you.

Amy
EXT 1257

Thumbnail of user dawnettet
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

My experience went smooth and easy. It was easy finding what I was looking for.

Thumbnail of user travish386
1 review
0 helpful votes
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July 17th, 2022
Verified purchase

The product was delivered fast and had all the components needed to finish the job

Reason I chose this business:

The prices were great

Thumbnail of user michelem1467
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

Ordering was easy. Delivery was fast. Installation was fairly simple once we figured it out.

Reason I chose this business:

Good reviews good price

Thumbnail of user jarrodc50
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

Overall product was good delivery was a reasonable time. Price was decent for the set.

Reason I chose this business:

Quality an the price

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

That is great to hear!
Thank you for your feedback.
If you have any questions-
Please let me know.

Amy
EXT 1257

Thumbnail of user shawnh607
1 review
0 helpful votes
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November 13th, 2022
Verified purchase

Easy to shop with and timely delivery. Selection was good and options nice to have.

Reason I chose this business:

Product offered

Thumbnail of user randallp197
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

I was happy to but the the bumper on the Jeep it made look great

Reason I chose this business:

It as what the Jeep needs at a great price

Thumbnail of user thomasd1943
1 review
0 helpful votes
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July 9th, 2022
Verified purchase

Website worked smoothly! I received the part within a few days, and the part fit!

Reason I chose this business:

The right part at the right price :)

Thumbnail of user cesarr189
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

Easy and for a good price, i got what i need for my jeep. Thanks

Reason I chose this business:

I bought there before

Thumbnail of user jasons3220
1 review
0 helpful votes
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April 16th, 2023
Verified purchase

I got everything I order in a timely manor. Product was as good as advertised.

Reason I chose this business:

I have used American trucks when I had a truck now I have a Jeep and figured why not use the partner company

Thumbnail of user mikep1959
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

Extremely friendly, extremely fast, extremely good people to work with on getting the right parts!

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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