• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,379
Neutral
177
Negative
443

Instant Feedback

40,731 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,456)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user chadwicke9
1 review
0 helpful votes
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January 18th, 2023
Verified purchase

Great experience. Great Product. EAsy to install and look outstanding on my JEEP Wrangler

Reason I chose this business:

Great products

Thumbnail of user brendam2498
1 review
0 helpful votes
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August 27th, 2023
Verified purchase

Ordering is easy as you are able to see if the items fits your vehicle. Fast shipping also.

Reason I chose this business:

Price and the confidence that the items will fit.

Thumbnail of user marym7254
1 review
0 helpful votes
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August 27th, 2023
Verified purchase

Front plate holder did not fit. Customer service was very helpful.

Reason I chose this business:

Good selection of items.

Thumbnail of user jodyr200
2 reviews
0 helpful votes
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August 27th, 2023
Verified purchase

Love the added new look of my tire cover. Will be ordering more upgrades for sure.

Thumbnail of user johng6607
1 review
0 helpful votes
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September 25th, 2023
Verified purchase

Tried to verify military discount two times. Each time was successful, but not reflected in order.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am really sorry to hear that.
Please reach out to our customer service if you have any
Questions. We are happy to help.

Amy
EXT 1257

Thumbnail of user keithr837
1 review
0 helpful votes
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August 26th, 2023
Verified purchase

As always ordering components from extreme terrain was a painless experience.

Reason I chose this business:

They are my go to for Jeep parts due to their availability and ease of ordering and shipping. Been ordering parts for years from extreme terrain.

Thumbnail of user timothya283
2 reviews
0 helpful votes
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August 26th, 2023
Verified purchase

Was as described and fit perfect, thank you looks super cool

Thumbnail of user johnl6530
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

Great progress in n my project. Part fit perfectly! This is the only way to make it work

Reason I chose this business:

Because they rock

Thumbnail of user dough621
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

Process was easy and product arrived when promised.

Reason I chose this business:

Product availability.

Thumbnail of user coltonb71
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

Great product. Has added a little bit more character to my truck under the hood

Reason I chose this business:

Fast shipping

Thumbnail of user crystalu39
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

Product was delivered quickly and is very well made.

Thumbnail of user patricks1711
1 review
0 helpful votes
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August 20th, 2023
Verified purchase

Fast shipping, timely order. Would order again. Shouldn't be forced to write 50 characters here.

Thumbnail of user danielb3416
1 review
0 helpful votes
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August 14th, 2023
Verified purchase

Great place to shop, great experience when talking to knowledgeable people

Reason I chose this business:

Reasonable priced, when I have received my product, never any breakage or scratches, all parts were there, well packaged

Thumbnail of user robertm8485
1 review
0 helpful votes
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August 11th, 2023
Verified purchase

Easy to order, received in timely manner, very easy to install in 10 minutes.

Reason I chose this business:

Great selection for my jeep

Thumbnail of user williamp3415
1 review
0 helpful votes
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July 25th, 2023
Verified purchase

Quick delivery, packaged well, item as described, well done.

Reason I chose this business:

Ordered before from Extreme Terrain, satisfied.

Thumbnail of user williamh4808
1 review
0 helpful votes
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July 21st, 2023
Verified purchase

Arrived quickly. Look great. Easy installation and fit great.

Reason I chose this business:

They had the best looking product for the money.

Thumbnail of user markv
3 reviews
3 helpful votes
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June 29th, 2023
Verified purchase

I ordered on line and it was real good. It arrived in good shape and fast.

Thumbnail of user marionh205
1 review
0 helpful votes
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June 14th, 2023
Verified purchase
• Updated review

My ordering experience on the app was great and the shipping was quick!

Reason I chose this business:

Trusted products

Quick and easy
June 6th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Trusted products

Thumbnail of user brianm2532
2 reviews
0 helpful votes
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May 27th, 2023
Verified purchase

Ok. It was fine. Saw it, compared to other similar products, bought it.

Reason I chose this business:

Price, availability

Thumbnail of user menaa10
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

Received in good condition and fast. Easy access and easy website to use.

Thumbnail of user joez506
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

The overall experience has been outstanding and the products have been delivered fast.

Reason I chose this business:

We have a lot of Jeep friends who have recommended Extreme Terrain.

Thumbnail of user gabrielw191
1 review
0 helpful votes
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June 11th, 2023
Verified purchase

Got the brackets but no hardware have contacted them but haven't heard anything about the hardware

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback.
I see you have contacted our customer service.
If you have any questions, please let us know.

Amy
EXT 1257

Thumbnail of user tinas1337
1 review
0 helpful votes
  • Send Message
May 18th, 2023
Verified purchase

I put my jeep into the info and it said the cargo li er would fit. I got it and it doesn't fit

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear that.
I looked up your order and I do not see you have contacted us
About this as of yet.
Please reach out if we can be of any assistance.

Amy
EXT 257

Thumbnail of user josephh2038
2 reviews
0 helpful votes
  • Send Message
March 20th, 2023
Verified purchase

It was quick and easy and got just what I wanted. Check out was easy too.

Reason I chose this business:

Good selection

Thumbnail of user larryl954
1 review
0 helpful votes
  • Send Message
September 5th, 2022
Verified purchase

Easy to use website. Every thing seems very accessible and very intuitive for anyone to use.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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