• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user williamp3441
1 review
0 helpful votes
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August 11th, 2023
Verified purchase

So far love the site, just ordered everything quick and easily

Reason I chose this business:

Great prices, and new to the jeep life.

Thumbnail of user joeye49
1 review
0 helpful votes
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August 10th, 2023
Verified purchase

Fast shipping and part was just as advertised! Very happy with purchase

Thumbnail of user michaelt4113
1 review
0 helpful votes
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August 10th, 2023
Verified purchase

The side boards for our new Jeep arrived quickly. Installation was quick and easy!

Reason I chose this business:

First that popped up in the search engine.

Thumbnail of user stevenp1931
1 review
0 helpful votes
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August 10th, 2023
Verified purchase

Extreme terrain had everything I was looking for and shipped extremely fast!

Thumbnail of user robertz982
2 reviews
0 helpful votes
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August 10th, 2023
Verified purchase

Very easy to order. The price was excellent. Came quick…. Just like me

Reason I chose this business:

They offered different payment methods that for my budget.

Thumbnail of user markk908
2 reviews
0 helpful votes
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August 10th, 2023
Verified purchase

Easily found the part I needed online and received it promptly. Easy to navigate site.

Reason I chose this business:

It came up first on my part search

Thumbnail of user tamiel1
1 review
0 helpful votes
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August 10th, 2023
Verified purchase

Easy ordering, fast shipping and it fits, good quality

Thumbnail of user steves3547
1 review
0 helpful votes
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August 9th, 2023
Verified purchase

Parts arrived as described
Just waiting to install

Reason I chose this business:

I’ve done other shopping with you in the past, and had good outcomes so I had to try you again

Thumbnail of user rolandd101
1 review
0 helpful votes
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August 9th, 2023
Verified purchase

Good price and quick delivery.
Very satisfied with my purchase.

Reason I chose this business:

Searching for a bumper saw the site, went to it, very easy to navigate and find what I needed.

Thumbnail of user valj49
1 review
0 helpful votes
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August 9th, 2023
Verified purchase

Great, ordered my item and it arrived on time.
Seems to be just what I wanted.

Reason I chose this business:

I have used them before.

Thumbnail of user dannys607
1 review
0 helpful votes
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August 9th, 2023
Verified purchase

Excellent fast service and happy with the product I ordered

Thumbnail of user milesf44
1 review
0 helpful votes
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August 9th, 2023
Verified purchase

Check back in a week
Haven't had time to install or open the box's yet.

Reason I chose this business:

Convienience and price

Thumbnail of user stephanieu658
1 review
0 helpful votes
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August 8th, 2023
Verified purchase

Everything shipped quickly and fairly easy installation. My truck looks amazing!

Reason I chose this business:

Customer ratings

Thumbnail of user georges2521
1 review
0 helpful votes
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August 8th, 2023
Verified purchase

Easy to attach but they do vibrate over 45 miles an hour

Thumbnail of user georges2520
1 review
0 helpful votes
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August 8th, 2023
Verified purchase

Very good experience great product
I would recommend to a friend.

Thumbnail of user williamm5522
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

Great product, arrived fast! For some reason I have to type 20 more characters

Thumbnail of user johnr6501
2 reviews
0 helpful votes
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August 7th, 2023
Verified purchase

SO far extreme terrain has had everything I've needed.

Thumbnail of user jhunnec
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

Excellent experience no pressure always good and fast delivery

Thumbnail of user racheller109
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

I received my item within a few days and it was exactly as described

Reason I chose this business:

I’ve purchased from them before

Thumbnail of user glendat73
2 reviews
0 helpful votes
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August 7th, 2023
Verified purchase

They always answer all my questions and walk me through getting what I needed.

Reason I chose this business:

I've purchased from them before and liked how it was handled.

Thumbnail of user taylorn198
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

Shipping was quick, and the quality is good. Very satisfied.

Reason I chose this business:

Reviews were good

Thumbnail of user ricardor447
1 review
0 helpful votes
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September 6th, 2023
Verified purchase

I received my bumper and it was damaged scratched from one corner.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear that.
If you have questions or need assistance with your bumper-
Please contact our customer service.
We are happy to help.

Amy
EXT 1257

Thumbnail of user jeffreya755
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

Fast shipping. Looks well built. Haven't installed it yet.

Reason I chose this business:

Advertising

Thumbnail of user noahm316
1 review
0 helpful votes
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August 6th, 2023
Verified purchase

Nice looking fog lights, but they did not come with any mounting hardware

Reason I chose this business:

From American truck website

Thumbnail of user keithh952
1 review
0 helpful votes
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August 5th, 2022
Verified purchase

It was exactly what I ordered and it was a day early

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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