• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user mardinid
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

The part number on your website was not the correct part number for our vehicle.

Thumbnail of user tabathaf18
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

My over all experience was A1. I would definitely tell a friend to tell a friend.

Reason I chose this business:

I recently became a wrangler own.

Thumbnail of user kevina1508
2 reviews
0 helpful votes
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May 29th, 2022
Verified purchase

Product got there early and was great. High quality and worked great!

Thumbnail of user carlas486
2 reviews
0 helpful votes
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December 19th, 2022
Verified purchase

Order was easy to place, and shipping was fast and on time.

Reason I chose this business:

Husband sent me an email about Jeep accessories he wanted.

Thumbnail of user tomt1151
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

The online website was easy to navigate and the ordering process was easy.

Reason I chose this business:

Best selection.

Thumbnail of user briank2229
1 review
0 helpful votes
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July 3rd, 2023
Verified purchase

Great product & great service. Everything as described.

Reason I chose this business:

Nice products

Thumbnail of user joek1044
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

The navigation was easy, the prices were good and delivery was fast.

Reason I chose this business:

Parts availability and in stock.

Thumbnail of user matthewc1925
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

Always quick and reliable shipping and great prices..

Thumbnail of user marym7072
1 review
0 helpful votes
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June 19th, 2023
Verified purchase

Great merchandise and fast service. Quick and easy!

Reason I chose this business:

Good merchandise and prices.

Thumbnail of user carmelaf14
1 review
0 helpful votes
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June 18th, 2023
Verified purchase

Amazing. Thank you. Amazing customer service. Awesome experience.

Reason I chose this business:

Great previous purchase

Thumbnail of user codyh233
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Always get fast and easy service from ET and the shipping is always super fast!

Reason I chose this business:

Have always been loyal to ET

Thumbnail of user brendam2182
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Very good! Shipping was fast box was in good shape not damaged

Reason I chose this business:

Was looking for seat covers and saw them on your website

Thumbnail of user richh209
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

Was a great experience and overall great shipping.

Reason I chose this business:

They had the parts in-stock

Thumbnail of user allenp211
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

I like the service Customer service was good the guy I speak with will speak

Thumbnail of user carong11
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

On the return, the customer service was fantastic.

Reason I chose this business:

Economy.best prices for superior products.

Thumbnail of user jeffi493
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Great and fast delivery and the parts you need when you need them

Reason I chose this business:

Because they have the best jeep parts

Thumbnail of user johnt4431
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

My item shipped quickly was received quickly, and was as promised

Thumbnail of user joank620
1 review
0 helpful votes
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November 16th, 2022
Verified purchase

So far so good. It is unopened because it is a gift for my son

Thumbnail of user edgarp137
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

Great products, great service and overall best company

Thumbnail of user markh4095
1 review
0 helpful votes
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November 12th, 2022
Verified purchase

Awesome fox shocks. Easy to install. Perform awesome.

Thumbnail of user reneet302
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

Easy to order, came in a timely order. Will order more in the future.

Reason I chose this business:

I like the web site and feel pricing is reasonal.

Thumbnail of user anthonym2351
1 review
0 helpful votes
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July 9th, 2022
Verified purchase

Fast and easy ordering. Package delivered super fast!

Reason I chose this business:

Great selection

Thumbnail of user michaelb10267
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

I received my order, but the order was not the year for my pickup.

Thumbnail of user brendas2468
1 review
0 helpful votes
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April 25th, 2023
Verified purchase

I found the product I needed and wanted. Fast and convenient

Thumbnail of user jayroc
1 review
0 helpful votes
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October 28th, 2022
Verified purchase

Great product, amazing product and really fast delivery!

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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