• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user jeremyb489
3 reviews
0 helpful votes
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April 17th, 2023
Verified purchase

Awesome place to shop for jeep parts. Very easy to shop for the parts you need.

Reason I chose this business:

My wife recommended.

Thumbnail of user tanas70
1 review
0 helpful votes
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November 17th, 2022
Verified purchase

Would like to return item was not what I expected and was not what I need

Thumbnail of user mohammadalia2
1 review
0 helpful votes
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April 15th, 2022
Verified purchase

Everything went smoothly and everything worked great with everything I needed

Thumbnail of user noell100
1 review
0 helpful votes
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October 11th, 2022
Verified purchase

Very good experience shipping very fast and my order received in very good packaging

Reason I chose this business:

Easy and convenient

Thumbnail of user kaylas485
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

Loved it and it came before it was even suppose too which was great

Thumbnail of user richardo1257
2 reviews
0 helpful votes
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June 25th, 2022
Verified purchase

Good! All went well and order came as promised! Product fit well as promised as well! Thanks

Reason I chose this business:

Had product I wanted in stock and price was fair with a fair delivery date. Thanks

Thumbnail of user jonathanm1332
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

The items were shipped and received as promised. All items received as described

Thumbnail of user justinw1002
1 review
0 helpful votes
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March 28th, 2023
Verified purchase

I actually just need to return them. Turned out I didn't need them.

Reason I chose this business:

They had the part that fit

Thumbnail of user sheilam1013
1 review
0 helpful votes
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March 27th, 2023
Verified purchase

Everything was Good. Good quality and price.
Thanks

Reason I chose this business:

Had what I wanted

Thumbnail of user dennisw1102
1 review
0 helpful votes
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April 11th, 2023
Verified purchase

Still waiting for my order. Slow slow slow. Where is it?

Thumbnail of user amyd1475
Amy D. – Extreme Terrain Rep

I apologize-I see all of your items have shipped
And you have connected with our customer service.
If you have any other questions, please let me know.

Amy
1257

Thumbnail of user richardk2087
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

I love your site and the variety and quality of the parts and prices

Thumbnail of user davidd4391
1 review
0 helpful votes
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September 20th, 2022
Verified purchase

Quick order, quick shipping, arrived in perfect shape!

Thumbnail of user garreth19
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

Great product, service and company. Fast reliable service.

Reason I chose this business:

Actually just because I was searching for a product on line. Will chose again.

Thumbnail of user kenl474
1 review
0 helpful votes
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June 13th, 2022
Verified purchase

Ordering process very simple and shipping very prompt

Thumbnail of user jamesb7770
1 review
0 helpful votes
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March 17th, 2023
Verified purchase

The brackets to mount them to jeep did not fit. I had to bend them to fit!

Reason I chose this business:

I found them online and gave them my order. I hope the next time whatever i order that they fit better.

Thumbnail of user mickeyc64
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

Nice product. Make sure you have it where you want it. Once it stuck you ain't moving it..

Thumbnail of user angiem464
1 review
0 helpful votes
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February 14th, 2023
Verified purchase

Received great customer service and a great product!

Reason I chose this business:

Wanted to explore different options from different companies

Thumbnail of user richardb4139
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

It was smooth to order the accessories I wanted in the color I wanted

Reason I chose this business:

Because they were the only ones who had them! After searching the web for a couple of days

Thumbnail of user kevink2060
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

Great product delivered very fast and looks great!

Reason I chose this business:

Because they have good selection of Tacoma accessories!

Thumbnail of user shawns570
2 reviews
0 helpful votes
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February 7th, 2023
Verified purchase

Got exactly what I ordered when I ordered it and it arrived in time.

Reason I chose this business:

First vendor on a Google product search

Thumbnail of user tadeob
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

It was a very satisfactory experience, it was very easy to bought and arrive fast

Thumbnail of user juang854
1 review
0 helpful votes
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August 27th, 2022
Verified purchase

I have a good experience and the part came and the fitting was good on the jeep

Thumbnail of user richn169
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

Received product in a timely manner, no damage to product received.

Reason I chose this business:

Have used you before and received good service

Thumbnail of user laverneg34
1 review
0 helpful votes
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January 20th, 2023
Verified purchase

Easy purchase and super easy installation. Awesome product

Reason I chose this business:

Reputation and I heard you guys always give out a large T-shirt

Thumbnail of user matthewc1753
1 review
0 helpful votes
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January 18th, 2023
Verified purchase

Fast delivery and heavy duty! Easy to install and easy to make adjustments.

Reason I chose this business:

Fast service and quality products

Sitejabber for Business

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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