• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user neotag
1 review
0 helpful votes
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July 29th, 2023
Verified purchase

In love with my gas tank and grille I recently purchased!

Reason I chose this business:

Seen the variety of merchandise and loved the reviews.

Thumbnail of user toddd324
3 reviews
0 helpful votes
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July 29th, 2023
Verified purchase

The whole process was easy and received my order very quickly.

Reason I chose this business:

Previous customer.

Thumbnail of user scotts3462
1 review
0 helpful votes
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July 29th, 2023
Verified purchase
• Updated review

East to find parts, can't touch that price locally.

Reason I chose this business:

You have what I am looking for and great prices!

Great service
March 27th, 2023
Verified site experience
• Previous review
Reason I chose this business:

You have been a great wrangler source

All good!
March 10th, 2023
Verified site experience
• Previous review
Reason I chose this business:

You keep sending me emails

Thumbnail of user jennifert2379
1 review
0 helpful votes
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July 28th, 2023
Verified purchase

Items were delivered fast and the quality is great

Reason I chose this business:

Received a catalog

Thumbnail of user dustint124
1 review
0 helpful votes
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July 28th, 2023
Verified purchase

Everything arrived as expected and on time! Thanks

Thumbnail of user bryanb760
2 reviews
0 helpful votes
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December 21st, 2022
Verified purchase
• Updated review

Always easy, fast and efficient delivery. Easy to track and always on time.

Reason I chose this business:

Flexibility or service and payment

Absolutely ease of finding and checking out, now to...
September 17th, 2022
Verified site experience
• Previous review

Absolutely ease of finding and checking out, now to get my items and start the install..

Reason I chose this business:

Ease and flexibility for payments.

Thumbnail of user steveb2448
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Wow! Real wow! Can't believe it. Wow showed my friend. He said wow!

Thumbnail of user davidm8632
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

It was good, helpful. Easy to use. Easy to find. Overall good experience. Will use again

Reason I chose this business:

First website I saw

Thumbnail of user mitcho19
1 review
0 helpful votes
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July 25th, 2022
Verified purchase

Great product, great packaging. Appreciate the fast shipping!

Thumbnail of user billf768
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Everything was very easy to find and the online store was easy to navigate

Reason I chose this business:

I have been looking online for a while now and I have found your online store

Thumbnail of user victord309
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Good experience good price quick service easy website

Thumbnail of user mariad2212
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase

Great experience I have great experience and right away respond

Reason I chose this business:

If was good I found my Jeep jk parts

Thumbnail of user jeffm2212
2 reviews
0 helpful votes
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June 20th, 2023
Verified purchase

Have ordered may parts and always have good service and parts always on time

Reason I chose this business:

Been using for a long time

Thumbnail of user ricks1547
1 review
0 helpful votes
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June 15th, 2023
Verified purchase

Very good very easy fast price good product good deal

Reason I chose this business:

Ease of use

Thumbnail of user toml1264
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

Great price, prompt shipping, great products, great overall experience.

Thumbnail of user calebs157
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

I ordered the headlights I wanted and they arrived in good time and in good shape.

Reason I chose this business:

Google brought up extreme terrain when I searched headlights for my truck.

Thumbnail of user cynthias2258
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Ordering was easy. Delivery was quick. Product was as advertised.

Reason I chose this business:

College logo floor mats

Thumbnail of user georgew1552
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

Very fast shipment, very nice product, very happy over all

Reason I chose this business:

My Sister and nephew order different bumpers and where very happ

Thumbnail of user baljinderk8
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Great experience fast service awesome customer service

Thumbnail of user miked2219
1 review
0 helpful votes
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April 29th, 2023
Verified purchase

Good service and good variety. Good pricing plus price accommodations

Thumbnail of user ds1436
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

Ordered and received. Missing part. Returned and ordered elsewhere

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am sorry to hear that.
If you would like to discuss your experience-
I would be happy to speak with you.

Amy
EXT 1257

Thumbnail of user garrettm149
1 review
0 helpful votes
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May 14th, 2022
Verified purchase

It was pretty, pretty, pretty easy easy easy but forcing me to write 50 words isn't to cool

Thumbnail of user dinac186
2 reviews
0 helpful votes
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April 22nd, 2023
Verified purchase

Delivery was late and package was throw outside and ripped!

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
I am so very sorry to hear that.
I reviewed your order and I do not see you have contacted us about this
As of yet.
If we can be of any assistance, please let us know.

Amy
EXT 257

Thumbnail of user christopherr1204
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

Everything was easy. The order, the delivery, and the install.

Thumbnail of user toma1101
1 review
0 helpful votes
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March 3rd, 2023
Verified purchase

The ordering process was very easy and the Shipping was very reasonable and Fast

Reason I chose this business:

Was looking for Jeep Wrangler stuff

Sitejabber for Business

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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