• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user jasong1625
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

Great product. Great service. Great price. Very happy with choice.

Thumbnail of user juanz169
1 review
0 helpful votes
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January 13th, 2023
Verified purchase

They ship the date they said they have good deals.

Reason I chose this business:

One of my friend they recommend.i like the prices.

Thumbnail of user garyd834
2 reviews
0 helpful votes
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January 7th, 2023
Verified purchase

Easy to shop online, easy to checkout online, and items arrived on time.

Reason I chose this business:

My first look and last look for supplies.

Thumbnail of user annal1358
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

The floor mats are great! They are a great material

Reason I chose this business:

Good pricing for front and rear mats

Thumbnail of user anar729
1 review
0 helpful votes
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July 28th, 2023
Verified purchase

Online website is easy to follow and hassle free service

Reason I chose this business:

Always have what I’m looking for and at great prices

Thumbnail of user frankv793
2 reviews
0 helpful votes
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July 28th, 2023
Verified purchase

Order was correct and delivered on time in fine shape

Reason I chose this business:

Ease of ordering and free delivery

Thumbnail of user jonb945
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

Can't say enough positive things about the whole process. Great job all around!

Reason I chose this business:

Word of mouth

Thumbnail of user davide2702
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

Good pricing,convenient. Have not installed yet. Overall rating is pending

Reason I chose this business:

Have been good with customers requests.

Thumbnail of user michaels11374
2 reviews
0 helpful votes
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July 27th, 2023
Verified purchase

Quality product,delivered in good time. Very happy with my purchase.

Reason I chose this business:

Had what I wanted at a good price.

Thumbnail of user purples2
3 reviews
0 helpful votes
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July 26th, 2023
Verified purchase

Got everything in a timely matter and super easy to install

Reason I chose this business:

Good prices for what I was looking for

Thumbnail of user geraldr428
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

Everything came in as expected have been shopping with you guys for awhile now

Thumbnail of user shaniaf4
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

Had exactly what I was looking for, great service and fast delivery.

Thumbnail of user criso17
1 review
0 helpful votes
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July 25th, 2023
Verified purchase

Came in a day early. They're easy to install. They look great on my Betty.

Reason I chose this business:

Great prices, timely delivery, great products

Thumbnail of user toddm986
1 review
0 helpful votes
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August 24th, 2023
Verified purchase

Received product and it was not as described. Part looked defective in mold.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am very sorry to hear that.
I reviewed your order and I have left you a voicemail.
Please let me know if you have any questions.

Amy
EXT 1257

Thumbnail of user davidm9794
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

Very easy to order. Fast and free. Good price for product.

Thumbnail of user danielw2356
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

My order arrived sooner than I expected and in good condition

Reason I chose this business:

Easy site to navigate and have the things that I am interested in

Thumbnail of user grants257
2 reviews
0 helpful votes
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July 24th, 2023
Verified purchase

Product is exactly what I was looking for, can't recommend extreme terrain enough!

Thumbnail of user tracyh1113
1 review
0 helpful votes
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July 23rd, 2023
Verified purchase

Fast delivery, easy installation and looks great. Quality material.

Reason I chose this business:

Lots of options, seems knowledgeable, legit.

Thumbnail of user jasonb3191
1 review
0 helpful votes
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July 23rd, 2023
Verified purchase

Great quick easy, rides is tons smoother. Shocks delivered on time.

Reason I chose this business:

Bought before

Thumbnail of user jona384
1 review
0 helpful votes
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July 23rd, 2023
Verified purchase

Exactly as expected - no surprises ***************************************

Thumbnail of user kathrync931
1 review
0 helpful votes
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July 23rd, 2023
Verified purchase

I got decals for me jeep. They were easy to put on look amazing!

Reason I chose this business:

Some friends had mentioned it and the reviews were really good!

Thumbnail of user stevee932
1 review
0 helpful votes
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July 23rd, 2023
Verified purchase

Quick shipper, got exactly what I wanted and it works great!

Reason I chose this business:

Had what I wanted

Thumbnail of user deanam82
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

Good quality and fast service! Was glad I chose them to fit all my Jeeps needs!

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
If you have any questions, please
Let me know.

Amy
EXT 1257

Thumbnail of user wendyh1028
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

I do not need to describe my experience. It was just ok.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback.
If you have any questions, please let me know.

Amy
EXT 1257

Thumbnail of user keithb1431
1 review
0 helpful votes
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July 22nd, 2023
Verified purchase

Found exactly what I needed at a better price than other sires.

Reason I chose this business:

ET had what I was needed and price beat other retailers.

Sitejabber for Business

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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