• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user charlesh2344
1 review
0 helpful votes
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July 20th, 2022
Verified purchase

Very easy site to navigate and the shipping was on time.

Reason I chose this business:

They had what I was looking for at a great price

Thumbnail of user amyd1628
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Received my item super fast...easy install. Love it.

Reason I chose this business:

Had the item I wanted

Thumbnail of user erickn39
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Fast shipping and great installation instructions!

Reason I chose this business:

The installation videos are extremely helpful. Website is easy to navigate, and prices are good.

Thumbnail of user joey545
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

Great customer service had questions they answered fast

Thumbnail of user curtise90
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

Fast shipping and items were exactly as advertised.

Thumbnail of user curtisc380
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Parts as described, arrived quickly and good prices.

Reason I chose this business:

Price and availability of parts

Thumbnail of user richardh3078
1 review
0 helpful votes
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July 20th, 2022
Verified purchase

Found what I needed quick and cheaper than Amazon.

Thumbnail of user christopherm2256
1 review
0 helpful votes
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July 20th, 2022
Verified purchase

Excellent talked to someone they helped out with all the question I had

Thumbnail of user bobbym375
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

Fast delivery. Highly recommend. Have item I was looking for.

Reason I chose this business:

Having item I was looking for.

Thumbnail of user anitaj261
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Easy to order, great customer service, reasonable shipping times.

Reason I chose this business:

Wide range of products for competitive prices

Thumbnail of user lisab4384
1 review
0 helpful votes
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December 3rd, 2022
Verified purchase

My husband's happy with the bumper! It was easy to install

Thumbnail of user jayn600
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Still waiting for part of order door guards not shipped yet

Thumbnail of user jpp53
1 review
0 helpful votes
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December 3rd, 2022
Verified purchase

Easy to order, arrived a day before they said it would, can't ask for much more

Reason I chose this business:

I don’t have to research if a product will work on my Jeep, they tell you upfront. Also pictures with jeeps to help make a buying decision

Thumbnail of user jorgea395
1 review
0 helpful votes
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July 20th, 2022
Verified purchase

Easy to install and fix well in my gladiator 2020, arrived on time

Reason I chose this business:

I sow in internet, Was a good choice. Thanks

Thumbnail of user waynec574
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

Fit my 15 perfect, takes about 5 minutes
Love them

Thumbnail of user sherid198
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Items arrived promptly as promised. Everything fit and install was easy.

Reason I chose this business:

Had the item(s) I was looking for.

Thumbnail of user timothyh1277
2 reviews
0 helpful votes
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June 13th, 2023
Verified purchase

Fast and reliable, plenty of info on product equals ease in decision

Thumbnail of user markl3108
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Always a great experience dealing with ET - good selection and fantastic people

Thumbnail of user davem1585
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Shipping was quick and item came as described on website.

Reason I chose this business:

Installation videos on other items

Thumbnail of user miguela411
2 reviews
0 helpful votes
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December 2nd, 2022
Verified purchase

Excellent. Simple transaction and fast delivery to my home.

Reason I chose this business:

Previous purchases

Thumbnail of user michelled2015
1 review
0 helpful votes
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July 19th, 2022
Verified purchase

Syndication is ready to navigate. Shipping was very fast!

Reason I chose this business:

Prices and easy navigation of website

Thumbnail of user matthewd1002
1 review
0 helpful votes
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July 19th, 2022
Verified purchase

Faster than expected, product as described, well-packaged

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user leel369
2 reviews
0 helpful votes
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June 12th, 2023
Verified purchase

Ordered a cover for my 97 Wrangler - perfect, fit, quick delivery, reasonably priced.

Reason I chose this business:

Was not happy with one of your competitors!

Thumbnail of user rubicelv
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Great, smoother ride and take off is quicker!
Would recommend

Thumbnail of user jamess8205
1 review
0 helpful votes
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June 11th, 2023
Verified purchase

Easy purchase and lights came faster than expected

Reason I chose this business:

I have bought many items over the years from you and have always been satisfied

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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