• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user jamesa3039
4 reviews
0 helpful votes
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June 11th, 2023
Verified purchase

Fantastic experience from the order to delivery. Very pleased.

Reason I chose this business:

RealTruck kept extending my delivery time, They should have been upfront about items not in stock or backordered.

Thumbnail of user gregs1120
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

Nothing to complain about, all received perfect as expected.

Thumbnail of user jonathant497
1 review
0 helpful votes
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April 27th, 2022
Verified purchase

Bought and got the order within 24 hours solid product too

Thumbnail of user dennisf532
1 review
0 helpful votes
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April 23rd, 2022
Verified purchase

Website is easy to use the parts were correct and shipping was exceptionally quick

Reason I chose this business:

Had complete front and rear kit with hardware

Thumbnail of user claudiusm1
2 reviews
0 helpful votes
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June 10th, 2023
Verified purchase

Great customer service. No issues with your company.

Reason I chose this business:

Great products!

Thumbnail of user markt2231
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

Extremely helpful and accommodating on the rare occasion that I have a problem with an order.

Reason I chose this business:

Lots of stuff for my 18-year-old Wrangler TJ.

Thumbnail of user kristyv40
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

Very easy and good service. …………………………………………………………

Reason I chose this business:

Saw it online

Thumbnail of user jamest2929
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Great Service ……………………………………………………………………………………………!

Thumbnail of user virgilp34
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

...not real happy about that considering it was instock

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I have left you a voicemail to thank you for your feedback.
I am sorry for any delays.
It looks like all your items shipped.
If you have any questions, please let me know.

Amy
EXT 1257

Thumbnail of user randolpho6
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Items were always as expected to be! And what was ordered.

Reason I chose this business:

Advertisement, low cost.

Thumbnail of user justinl852
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Great service shipped quick and packaged very well

Thumbnail of user jamesg4526
2 reviews
0 helpful votes
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June 10th, 2023
Verified purchase

Always excellent selection, efficient service, and fair prices.

Reason I chose this business:

Experience.

Thumbnail of user shaggyb1
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

Easy shopping, abundance of quality items. Love the installation videos!

Reason I chose this business:

Catering to my Tacoma

Thumbnail of user redap7
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

Arrived fast and all together was helped easier than through icon themselves

Reason I chose this business:

Availability

Thumbnail of user melindas369
1 review
0 helpful votes
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July 19th, 2022
Verified purchase

Great! Order came fast and was correct. Buy all our Jeep things here

Thumbnail of user bradm256
2 reviews
0 helpful votes
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June 9th, 2023
Verified purchase

Easy to find what I needed and happy with purchase! Fast ship time!

Reason I chose this business:

Looking for quality Jeep items

Thumbnail of user marcd341
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Everything went as expected, product arrive fine, delivery was quick.

Thumbnail of user michaelp5885
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Shipping was easy & quick. I love working with you guys.

Reason I chose this business:

The staff is friendly & knowledgeable.

Thumbnail of user kathiea35
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Ordered pet seat cover received in a timely manner.

Reason I chose this business:

Fits my vehicle

Thumbnail of user douglasr640
2 reviews
0 helpful votes
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June 8th, 2023
Verified purchase

Great! Delivered on time as promised and it was what I expected.

Reason I chose this business:

Jeep accessories

Thumbnail of user richardj1585
2 reviews
0 helpful votes
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November 30th, 2022
Verified purchase

Great product! Easy install. Brakes feel much better than original.

Thumbnail of user kevins3246
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Stabilizer shocks work very well easy to install. Looks great

Reason I chose this business:

Happy with your products before.

Thumbnail of user douglasj428
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Package was not delivered and company tracked it down!

Thumbnail of user amyc2274
1 review
0 helpful votes
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November 30th, 2022
Verified purchase

Very happy with the prompt delivery. Anxious for my boyfriend to open it Christmas day

Reason I chose this business:

Looking for a Christmas gift for my boyfriend and came accross this site

Thumbnail of user scotta827
2 reviews
0 helpful votes
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July 18th, 2022
Verified purchase

Got what I ordered in a timely manor. Can't ask for more

Reason I chose this business:

Had what I needed

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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