• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user martine324
2 reviews
0 helpful votes
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April 3rd, 2023
Verified purchase

U guys are very helpful over the phone delivery was on time all parts I ordered were wrap nice

Thumbnail of user robertp4063
1 review
0 helpful votes
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October 11th, 2022
Verified purchase

Issue with the antenna replacement which should have been simple.

Reason I chose this business:

Overall satisfaction with ET.
Will be installing the fuel tank cover next week.

Thumbnail of user staceyn119
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Products arrived very quickly and are of good quality. I will order more items from them.

Thumbnail of user brandann
1 review
0 helpful votes
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October 11th, 2022
Verified purchase

I received the turn signal lights for my Jeep quickly, they were as described and easy to install

Thumbnail of user jimmyp243
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

Great product fit perfectly on my 2018 Jeep Wrangler golden eagle

Reason I chose this business:

Heard great things about their products

Thumbnail of user d.m7
1 review
0 helpful votes
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June 27th, 2022
Verified purchase
• Updated review

Very easy to navigate the website. Great products.

Reason I chose this business:

Repeat customer, always value extreme terrain.

Great site
June 21st, 2022
Verified site experience
• Previous review
Thumbnail of user franciscox13
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

Gone online found exactly what I was looking for and place the order. Delivered in a few days.

Reason I chose this business:

How do exactly what I was looking for n

Thumbnail of user whisperc
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

All of our items arrived on time and was super simple to install.

Thumbnail of user matthewe495
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

Easy to find the parts I need and get checked out quick.

Reason I chose this business:

Best on my Google search. Including parts geek and rock auto. Thanks!

Thumbnail of user rebeccac1636
1 review
0 helpful votes
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June 26th, 2022
Verified purchase

It was delivered to e-mail within an hour. No issues.

Reason I chose this business:

My husband wants halo headlights for his 2008 Jeep. He wants a few other accessories like a new mesh top.

Thumbnail of user charlesk200
2 reviews
2 helpful votes
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October 9th, 2022
Verified purchase

No problem placing my order and the response time to delivery was outstanding!

Reason I chose this business:

Ease of utilizing the site and good pricing.

Thumbnail of user ernests261
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

I thought my item was being shipped the day it arrived. Great service.

Reason I chose this business:

Best selection

Thumbnail of user reneew437
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

Order was received quickly. Hope the soft top fits. Have not installed it yet.

Quality
Thumbnail of user karenj1752
1 review
0 helpful votes
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May 12th, 2022
Verified purchase
• Updated review

Always so easy to find the right accessories for my Jeep!

Service
Quality
So far so good!
April 23rd, 2022
Verified site experience
• Previous review

So far so good! Looking forward to adding more things to my Jeep!

Reason I chose this business:

There are so many options and your prices are reasonable. I will be buying more for my Jeep!

Thumbnail of user dereke97
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

Seamless ordering, and super fast delivery! Awesome experience

Thumbnail of user dennisj439
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

It's cool and contemporary. As with any Jeep owner you want to stand out among all the others

Reason I chose this business:

Nice Jeep options

Thumbnail of user nathang454
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

Item arrived in a timely matter with accurate tracking.

Reason I chose this business:

Customer service and easy to use website and app.

Thumbnail of user ricardob188
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

Nice product quick delivery easy to install replacing old ones

Reason I chose this business:

Nice product quick delivery easy to install replacing old ones

Thumbnail of user colek16
3 reviews
2 helpful votes
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June 25th, 2022
Verified purchase

Easy to navigate the site and always a great selection of products!

Reason I chose this business:

Love the selection to choose from on the mods you can get for your jeep.

Thumbnail of user bryante13
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

Fast shipping, packaged well no damage! I would high recommend.

Thumbnail of user gregoryg628
1 review
0 helpful votes
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October 6th, 2022
Verified purchase

Everything came in a timely manner. Exactly what I needed to get my rig going.

Reason I chose this business:

They had part I was looking for online. Hard to find exact parts

Thumbnail of user quene
1 review
0 helpful votes
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October 6th, 2022
Verified purchase

It was fast and got my car perfectly! Will order again from this website.

Reason I chose this business:

Most reliable/trusted the product more

Thumbnail of user bobd1015
1 review
0 helpful votes
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March 28th, 2023
Verified purchase

Always on and look good when items are installed priced well.

Thumbnail of user lesb138
1 review
0 helpful votes
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October 6th, 2022
Verified purchase

ET website is very easy to use with lots of information on each item

Reason I chose this business:

They had what i was looking for

Thumbnail of user karent2027
1 review
0 helpful votes
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October 6th, 2022
Verified purchase

Box was in tack can't rate the purchase as it is not installed

Reason I chose this business:

Easy to find item I was looking for

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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